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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Support the end-to-end technology delivery of the MPW Replatform project, translating project priorities into executable plans, milestones, dependencies, and measurable outcomes.
Added 13 mins ago
L&
Retail Store Manager - Mississauga
Lindt & Sprüngli USA
Mississauga, ON · LCA - CAN - Retail - Mississauga - ON
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Mississauga location. The ideal candidate must possess strong…
Added 13 mins ago
P
Broiler Business Manager
P&H
Cambridge, ON
- Full-time
We are seeking a Broiler Business Manager to join our New-Life Mills team. This role is responsible for leading and supporting sales staff for the broiler business in Southwestern Ontario.…
Added 13 mins ago
L&
Retail Store Manager - Mississauga
Lindt & Sprüngli (Canada), Inc
Mississauga, ON · LCA - CAN - Retail - Mississauga - ON
- Full-time
We are looking for an enthusiastic and keen individual to fill the role of Retail Store Manager for our Lindt store in the Mississauga location. The ideal candidate must possess strong…
Added 13 mins ago
AL
Client Services Administrator (Vancouver)
AGAT Laboratories
Calgary, AB
- $20 to $23 CAD / hour
- Full-time
…Representatives and the Client Services Supervisor or Client Services…
Added 13 mins ago
M
CyberArk Operations Analyst (Idira)
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…operational activities, and user inquiries while ensuring service delivery aligns with established service level agreements…
Added 13 mins ago
A
Senior Manager, Content Production, Learning Solutions
Autodesk
Vancouver, BC
- Full-time
Partner with program owners to build reinforcement, manager enablement, practice, and application into learning solutions.
Added 13 mins ago
BP
Customer & Programming Associate (Temporary - up to 18 Months)
Burlington Public Library
Burlington, ON
- Part-time
Previous program delivery experience is an asset
Added 27 mins ago
Senior Manager, Executive Reporting & Advisory
Scotiabank
Toronto, ON
The Senior Manager, Tech Executive Reporting & Board Advisory, is the driving force behind how ScotiaTech shows up to the Board, the CEO, and senior leaders across Technology. Accountable…
Added 27 mins ago
Clinical Resource - Field
Bayshore
Calgary, AB
…Field Resource. This role under the ongoing direction of the Manager of Clinical Practice (MCP), plays a vital role in supporting the coordination, delivery, and evaluation of safe,…
Added 27 mins ago
T
Deputy Program Manager (DPM) – Program Enablement
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Deputy Program Manager (DPM) – Program Enablement who will be accountable for defining and executing the strategic digital transformation vision and roadmap for…
Added 27 mins ago
T
Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core)
Thales
Ottawa, ON · Mill Bay, BC · Halifax, NS
- Full-time
Thales has a vacancy for a Deputy Program Manager (DPM) – Ship Readiness & Sustainment (Costal/Core) who will be responsible and accountable for ensuring the delivery of services to meet…
Added 27 mins ago
OR
Retail Field Trainer
OSL Retail Services Inc
Vancouver, BC
- Other
We are seeking a Retail Field Trainer. Reporting Customer Experience Manager, our ideal candidate is responsible for executing and continuously improve training programs that support…
Added 27 mins ago
T
Senior Project Manager (Internal PM)
Thales
Ottawa, ON
- Full-time
Thales has a vacancy for a Senior Project Manager (Internal PM) who is accountable for the integrated execution, governance, performance management, and operational effectiveness of the…
Added 27 mins ago
Kindergarten Manager - AB (MDN)
BrightPath Early Learning & Child Care
Calgary, AB
As a Kindergarten Manager, you will establish, evaluate and develop the academic aims and standards of the Kindergarten program, in partnership with the children, staff, parents, and…
Added 27 mins ago
Laundry Aide
Winnipeg Regional Health Authority
Portage la Prairie, MB
Under the direction of the Manager - Environmental Services, the Laundry Aide is responsible for the processing and transporting soiled and clean linen to the appropriate areas of the…
Added 27 mins ago
T
Senior Manager, Release and Deployment - Credit
TD
Toronto, ON
- Full-time
Typically 10 or more years of progressive experience in technology delivery, release management, deployment management, program delivery, or production operations.
Added 27 mins ago
J&
Territory Manager (Ontario East and New Brunswick) - Johnson & Johnson MedTech, Circulatory Restoration (Shockwave IVL)
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
Johnson & Johnson is seeking a Territory Manager to join the Circulatory Restoration Business in Canada, located in Eastern Ontario.
Added 27 mins ago
GF
Performance Coach - HYROX - Edmonton Rabbit Hill Road and 23 Ave
GoodLife Fitness
AB
- Part-time
Ensures proper Performance Program (REGYMEN, HYROX, Craft Boxing Co., PEAK, Other Performance Programing) delivery is followed to provide an exceptional and safe Member experience
Added 27 mins ago
CC
Manager, Clinic Operations & Service Excellence
Cleveland Clinic
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The Manager, Clinic Operations & Service Excellence provides day-to-day operational leadership for a large outpatient clinic, ensuring efficient clinic operations and an exceptional patient…
Added 42 mins ago
GT
Manager, IT Vendor Performance & IT Audit
Greater Toronto Airports Authority
Toronto, ON
- Full-time
Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
Added 42 mins ago
CN
Commercial Trainer
Canadian North
Iqaluit, NU
- Full-time
Ready to influence, inspire, and make a real difference with our employees through the development and delivery of world class training? We want to hear from you! Apply today and be part of…
Added 42 mins ago
A
Golf Leadership Opportunities - Springs/Summer 2027
AccorHotel
Banff, AB
- Contract
Golf Retail Supervisor - works closely with the Golf Retail Manager to oversee the daily operations of the Golf Retail department, providing hands-on leadership, colleague training, and…
Added 42 mins ago
A
In-Room Dining Server
AccorHotel
Banff, AB
- Full-time
Development opportunities such as: Cashiering; taking guest orders, processing payments, organizing the daily deliveries, assisting the Manager on Duty with service flow
Added 57 mins ago
Senior Analyst, ISO 20022 COE
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, ISO 20022 COE, the Senior Analyst (Senior Technical SME) acts as the primary technical anchor and subject matter expert for ISO 20022 messaging standards across…
Added 57 mins ago
Planning Manager - FAL
Westerkirk
Calgary, AB
Reporting to the Director, Demand Management, the Line Logistics / Planning Manager is responsible for overseeing all aspects of logistics and planning within the manufacturing operations.…

AGAT Laboratories

Client Services Administrator (Vancouver)

Calgary, AB, T2E 7P7, Canada

$20 to $23 CAD / hour · Full-time

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Job details

Pay: $20 to $23 CAD / hour
Job type: Full-time
Apply by: Feb 7, 2027
Experience: Minimum 1 year customer service experience.
Posting language: English
Posted: Nov 9, 2026

Original job description

Your future is bright at AGAT!

At AGAT Laboratories, we are the next step in your career! By joining AGAT, you become part of a dynamic, purpose-driven team that fosters innovation, collaboration, and personal growth. Our dedicated professionals come together every day with passion and determination, leveraging cutting-edge science to deliver solutions that drive progress and create a more sustainable, healthier world.

Our Environmental division in our Calgary location is hiring for a Client Services Administrator (CSA). The successful candidate will assists the Client Services Team with customer support and administrative tasks. Client communication, follow-up and maintaining deadlines will be a critical aspect of this position.

What you will be doing:

Strive to employ AGAT’s mission statement of “Service Beyond Analysis” by providing assistance to the Client Services Team including Client Services Representatives and the Client Services Supervisor or Client Services Manager.
Ensure delegated client requests are completed in a timely and accurate manner including:
- Submission of bottle order, re-assignment and re-analysis requests.
- Providing clients with accurate and timely information based on consultation with appropriate resources such as estimated time for delivery of results and technical inquiries.
- Completing administrative tasks such as prompt delivery of Sample Receipt Notifications, Results and Invoices within required turnaround time.
- Notifying clients of sample integrity issues.
Provide backup and support for Client Service Representatives and coverage for evenings and weekends, as required, for the following:
- Responding to client inquiries by email or phone call.
- Updating and re-issuing reports with updated project and sample information or requested regulatory guidelines.
- Assisting with meeting and exceeding sample turnaround times, utilizing Priority Request Monitor to monitor the status of work orders.
Provide assistance to Logistics and Shipping, when required, by:
- Preparing bottle orders as per requested submissions.
- Organizing and labeling samples.
Logging samples into LIMS (Laboratory Information Management System.)
Alert appropriate Client Service Representatives on any customer issues, escalating high-level complaints to the appropriate department.
Participate in team training.
Assist in internal and external audits.

What you bring to the table:

Diploma or Degree in Science or Administration is an asset.
Minimum 1 year customer service experience.
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems).
Excellent communication skills with clients and members of the team, both verbal and written.
Excellent organization and time management skills.
Attention to detail for routine tasks and commitment to quality standards.
Ability to work well under pressure

Work Environment:

General office environment with some exposure to laboratory environment.
Sitting for prolonged periods of time in an office setting.
Compliance with established safety procedures and appropriate PPE.
Manual dexterity is required.
Exposure to excessive noise, dust and/or varying temperatures is rare.

The hourly pay for this position ranges from $20.00 to $23.00, depending on qualifications and experience.

Why Join Us?

At AGAT Laboratories, we recognize and value our employees by offering a competitive benefits package, including:

Comprehensive health, dental, and vision care.
Paid vacation and flexible sick time.
Employee Assistance Program (EAP).
Long-term disability and life insurance.
Professional development opportunities.

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory - we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.
Thank You for Your Interest:

We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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More about this job

Responsibilities

The Client Services Administrator assists the team with customer support, administrative tasks, and maintaining client communication. Responsibilities include processing bottle orders, managing sample documentation, and providing timely updates on results and technical inquiries.

Requirements

Candidates should have a diploma or degree in Science or Administration and at least one year of customer service experience. Proficiency in Microsoft Office and strong organizational skills are required to manage tasks under pressure.

Skills

Customer service
Administrative support
Data entry
Communication
Time management
Organization
Microsoft Office
Outlook
Excel
Laboratory Information Management Systems
Attention to detail
Problem solving
Reporting
Sample management

Benefits

Comprehensive health care
Dental care
Vision care
Paid vacation
Flexible sick time
Employee Assistance Program
Long-term disability insurance
Life insurance
Professional development opportunities

Visa sponsorship

Not detected in the job text

Keywords

Client Services
Administration
Laboratory
LIMS
Customer Support
Environmental
Data Entry
Sample Receipt
Reporting
Invoicing
Quality Standards
Logistics
Shipping
Microsoft Office
Outlook
Excel
Turnaround Time
Technical Inquiries
Sample Integrity
Regulatory Guidelines

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