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Added 27 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Vancouver, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 27 mins ago
CW
Business Development Specialist, full-time position
City Wide Facility Solutions
Burnaby, BC
- $43,000 to $55,000 CAD / year
- Full-time
The primary responsibility of the Business Development Specialist is to make B2B outbound sales calls to prospective clients (offering janitorial and non-janitorial services), qualify…
Added 1 hour ago
SM
RQ11331 – Application Support Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11331
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 1 hour ago
SM
RQ11693 – Privacy Impact Assessment (PIA) Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11693
Added 1 hour ago
SM
RQ11331 – Application Support Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11331
Added 1 hour ago
SM
RQ11331 – Application Support Specialist – Intermediate
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11331
Added 2 hours ago
A
Pmo Project Manager
Actalent
Valleyfield, PE
- $49 to $60 CAD / hour
- Contract
The PMO Specialist supports the successful execution of engineering, infrastructure, and manufacturing projects at the Valleyfield site. This role ensures alignment between project teams,…
Added 2 hours ago
A
Construction Engineer
Actalent
Valleyfield, PE
- $48 to $60 CAD / hour
- Contract
Actalent est un leader mondial dans les services dingénierie et de sciences ainsi que dans les solutions de talents. Nous aidons des entreprises visionnaires à faire progresser leurs…
Added 2 hours ago
I
Senior System Support Analyst
IBM
Calgary, AB
- $147,050 to $190,300 CAD / year
- Full-time
As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your…
Added 2 hours ago
AS
MARKETING SPECIALIST - RICHMOND HILL, ON
Al-Ayn Social Care Foundation Canada
Richmond Hill, ON
- Full-time
You are passionate about client services and able to build trusting relationships within a positive, goal-oriented environment.
Added 3 hours ago
A
Principal Process Engineer
Ausenco
Toronto, ON
- Full-time
Contribute specialist expertise to proposals, project scoping, technical evaluations and business development activities, helping shape solutions and build client confidence.
Added 3 hours ago
TU
Safety Planning Specialist
The University of British Columbia
Vancouver, BC
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist plays a key role in advancing UBC’s commitment to maintaining a safe, inclusive, and welcoming environment for students, faculty, staff, and visitors. Through…
Added 3 hours ago
AD
Bilingual Billing Associate (English/French) (Barrie, ON)
Antech Diagnostics
Barrie, ON
- Full-time
…that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables,…
Added 4 hours ago
RB
Client Advisor Intern
Royal Bank of Canada
Burnaby, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 4 hours ago
I
Senior System Support Analyst
IBM
Vancouver, BC
- $147,050 to $190,300 CAD / year
- Full-time
As an Infrastructure Specialist in Platform Engineering Services, you will act as a trusted advisor to Client IT, providing expertise in infrastructure, security, and risk management. Your…
Added 4 hours ago
BG
Conseiller(ère), Centre d’investissement
BMO Groupe financier
Fredericton, NB
- Full-time
Collaborate with branch, Private Wealth, and specialist partners to deliver integrated client solutions.
Added 4 hours ago
A
Workfront Fusion
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
We’re looking for an Adobe Workfront Fusion specialist who is passionate about building integrations that connect systems and streamline how marketing and creative teams work. In this role,…
Added 5 hours ago
BG
Conseiller(ère), Centre d’investissement
BMO Groupe financier
Saint John, NB
- Full-time
Collaborate with branch, Private Wealth, and specialist partners to deliver integrated client solutions.
Added 5 hours ago
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Conseiller(ère), Centre d’investissement
BMO Groupe financier
Halifax, NS
- Full-time
Collaborate with branch, Private Wealth, and specialist partners to deliver integrated client solutions.
Added 5 hours ago
YG
AI Specialist, Construction
York Group
Edmonton, AB
- Full-time
…automated systems that make that intelligence scalable. The AI Specialist is a critical enabler of the Client Solutions department’s ability to identify opportunity, win business, move…
Added 5 hours ago
R
Client Advisor Intern
RBC
Burnaby, BC
- Part-time
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday…
Added 5 hours ago
UO
Safety Planning Specialist
University of British Columbia
Vancouver, BC · UBCV | UBC Bookstore / NCE (BOOK)
- $6,949.92 to $9,992.5 CAD / month
- Full-time
The Safety Planning Specialist plays a key role in advancing UBC’s commitment to maintaining a safe, inclusive, and welcoming environment for students, faculty, staff, and visitors. Through…
Added 6 hours ago
B&
Staff Reg Engineer-Mechanical Systems
Black & Veatch
Calgary, AB
- Full-time
Works to identify future client needs and how to better position B&V for the future. May offer other services to the client. Typically provides support to business development or pursuit…

Closed listing

AGAT Laboratories

Technical Client Service Specialist - Edmonton

AB, Canada
Edmonton, AB, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Closing date: Oct 31, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Your future is bright at AGAT

AGAT Laboratories is seeking a Technical Client Services Specialist to join our Environmental Division in Edmonton.

This is not a traditional customer service position – it is an opportunity for a technically minded, ambitious individual to become an important link between our clients and our laboratory operations. You will work directly with clients, understand their analytical needs, coordinate with our scientific and operational teams, solve problems and help ensure an exceptional client experience. We are looking for someone who wants to build a career - not simply fill a position. For this opportunity, we are seeking someone who can combine technical aptitude with exceptional people skills.

The Opportunity:

As a Technical Client Services Specialist, you will develop a strong understanding of environmental laboratory services while building relationships with clients and working closely with AGAT's laboratory professionals.

You will take ownership of the client experience from sample submission through analysis, reporting and final delivery. This position offers exposure to laboratory operations, technical services and client management and provides an opportunity to develop broader responsibilities as your knowledge and capabilities grow.

For an individual with initiative, strong communication skills and an interest in science, this can be the beginning of a rewarding long-term career with AGAT. Above all, you will help deliver AGAT's commitment to Service Beyond Analysis.

What you will be doing:

Serve as a primary point of contact and trusted resource for Environmental clients
Build and maintain strong client relationships through face-to-face meetings, telephone conversations and ongoing communication
Develop an understanding of each client's business, analytical requirements and expectations
Act as the link between clients and AGAT's laboratory and operational teams
Take ownership of client projects and help ensure commitments are met
Monitor projects and work orders as they progress through the laboratory
Proactively communicate project status, laboratory updates and potential turnaround-time delays
Coordinate with laboratory and operational teams regarding client projects, technical questions and reanalysis requirements
Communicate sample integrity concerns and work with clients and laboratory personnel toward appropriate solutions
Ensure accurate and timely delivery of sample receipt notifications, certificates of analysis, reports, exports and invoices
Identify opportunities to improve analytical packages, reporting formats and the overall client experience
Maintain accurate client information and special instructions within AGAT's systems
Participate in ongoing technical, client-service and professional development

Who we are looking for:

A diploma or degree in Science, Environmental Science, Chemistry or a related discipline, or an equivalent combination of client-facing experience is preferred
Minimum one to two years of laboratory or customer service experience.
Excellent verbal and written communication skills
Confidence communicating directly with clients and technical professionals
The ability to develop relationships and earn the trust of clients and colleagues
Strong organizational and time-management skills
Excellent attention to detail and a commitment to quality
Initiative, curiosity and strong problem-solving ability
The confidence to take ownership of an issue and follow it through to resolution
The ability to work effectively in a fast-paced environment while managing competing priorities
Strong computer skills, including Microsoft Office. Experience with Laboratory Information Management Systems (LIMS) or reporting systems is an asset
A collaborative approach and genuine desire to learn and develop

Who We Are:

AGAT Laboratories is a premier full-service laboratory operating at the cutting edge of science and innovation across North America. Our expertise spans geochemistry, biochemistry, chemistry, microbiology, geology, and engineering, enabling us to deliver comprehensive analytical solutions. These services drive progress in industries such as Mining, Environmental, Energy, Transportation, Industrial, Agri-Food, and Life Sciences.

We pride ourselves on our state-of-the-art technology, diverse expertise, and commitment to providing precise, timely, and reliable results. Beyond our technical excellence, AGAT Laboratories believes in the power of strong client relationships, fostering trust and collaboration to ensure mutual success.

Our Commitment to Community and Philanthropy:

At AGAT, we strive not only to advance science but also to make a positive impact in our communities. The AGAT Foundation is at the heart of our philanthropic efforts, supporting initiatives that improve education, environmental stewardship, and community well-being.

Through partnerships with local organizations, volunteer activities, and donations, the AGAT Foundation champions programs that inspire future generations, promote sustainable practices, and provide support to those in need. Whether funding scholarships, participating in environmental cleanups, or supporting health and wellness initiatives, AGAT is deeply invested in giving back.

Our work extends beyond the laboratory - we’re committed to creating a brighter future for our employees, clients, and the communities we serve.

Join AGAT Laboratories to be part of an organization that values not just scientific innovation but also meaningful connections and lasting contributions to society.

Inclusion and Diversity:

AGAT Laboratories is an equal opportunity employer, committed to fostering an inclusive and barrier-free workplace. If you require accommodation during any stage of the recruitment process, please inform us confidentially, and we will work to meet your needs.

Thank You for Your Interest:

We appreciate the time and effort of every applicant. Only those selected for interviews will be contacted.

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About employer

More about this job

Responsibilities

Serve as the primary contact for environmental clients, manage client projects from sample submission through reporting and delivery, and coordinate with laboratory and operational teams to meet commitments. Communicate project updates and resolve issues involving timelines, sample integrity, technical questions, reporting, and client requirements.

Requirements

A diploma or degree in science, environmental science, chemistry, or a related discipline is preferred, or equivalent client-facing experience; one to two years of laboratory or customer service experience is sought. Candidates should have strong communication, relationship-building, organizational, problem-solving, and computer skills, with the ability to manage competing priorities and take ownership of issues.

Skills

Customer Service
Laboratory Coordination
Environmental Science
Analytical Requirements
Project Management
Written Communication
Verbal Communication
Problem-Solving
Organization
Time Management
Attention to Detail
Microsoft Office
Laboratory Information Management Systems
Quality Assurance
Prioritization

Visa sponsorship

Not detected in the job text

Keywords

Environmental Laboratory Services
Environmental Science
Chemistry
Sample Submission
Sample Integrity
Laboratory Operations
Analytical Requirements
Client Services
Project Coordination
Work Orders
Turnaround Times
Certificates Of Analysis
Reporting Systems
Laboratory Information Management Systems
LIMS
Microsoft Office
Reanalysis
Quality
Technical Services
Client Communication
Invoice Delivery
Laboratory Coordination

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