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Added 13 mins ago
B
Sales Manager - SaaS (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Drive data-informed decision-making through KPI tracking, reporting, and insights presented to the CEO and executive team.
Added 13 mins ago
R&
Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
This is a highly business-oriented Controller role, approximately 50% operations/business focused and 50% accounting and financial reporting focused. The successful candidate will partner…
Added 13 mins ago
M
Client Services Director
MNP
Toronto, ON
- Full-time
Make an impact with our Digital team as a Client Services Director. The successful candidate will drive business growth across a portfolio of strategic client accounts. Acting as a trusted…
Added 28 mins ago
Business Intelligence Analyst, Google Cloud Support
Google
Waterloo, ON
Transform raw data into actionable insights by developing data models, data marts, and automating reporting processes to provide leadership with a clear picture of key business and process…
Added 43 mins ago
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Data Engineer
Wiraa
Canada
- Full-time
We are seeking a versatile and highly motivated Data Engineer to join our data analytics and reporting team. This pivotal role bridges the gap between raw data and actionable business…
Added 43 mins ago
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Senior Commercial Account Executive
Jobgether
Canada
- Full-time
…high-value opportunities, and build relationships with key business and technical stakeholders. Using a consultative sales approach, you will position advanced connectivity, network…
Added 43 mins ago
A
Administrative Assistant 1 [AQ-24615]
Aquent
Vancouver, BC
- $20 to $21 CAD / hour
- Contract
Analyze performance metrics and provide actionable insights to support team accountability and champion continuous improvement.
Added 43 mins ago
AL
Electronic Manufacturing Support Specialist
Alert Labs Inc.
Waterloo, ON
- Full-time
…efficiently. Our hardware and software platform provides real‑time insights into water usage, leaks, environmental conditions, and equipment performance empowering customers to make…
Added 1 hour ago
A
Représentant(e) des ventes, nouvelles affaires - Marché intermédiaire/Mid-Market Account Executive - New Business
ADP
Montreal, QC
- Full-time
Added 1 hour ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 1 hour ago
I
Consultant, Services de conseil et d’analyse / Consultant, Consulting & Analytics Services
IQVIA
Mississauga, ON · Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
Senior Analyst, Ecommerce & Digital
Rogers Communications
Mississauga, ON
Strong analytical mindset with the ability to transform large, complex datasets into clear business insights and recommendations.
Added 1 hour ago
Software Development Engineer, Measurement, Ad Tech, and Data Science (MADS), Measurement, Ad Tech, and Data Science (MADS), MADS Data Signals
Amazon
Toronto, ON
Are you a data-driven problem solver passionate about building scalable systems that drive customer trust and business growth? Join our innovative MADS Ads Data systems in Toronto, where…
Added 1 hour ago
PD
Amazon Marketplace Specialist
Pilothouse Digital
Remote, Canada
- Full-time
- Remote
Develop and maintain account strategies, including traffic and conversion plans based on client goals, search data, and competitive insights
Added 2 hours ago
DI
Director of Qualitative Research
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…telecommunications. Our work is led by a team of over 250 strategists, insights consultants, developers, and data scientists. We work for a global client base out of offices in Toronto,…
Added 2 hours ago
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Marketing Strategist (Temporary)
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Demonstrate expertise in data and analytics using tools like Google Data Studio, Google Analytics, and native social media platforms to access, prioritize, analyze, and visualize data for…
Added 2 hours ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
…satisfaction, and other key performance indicators (KPIs). Provide insights and recommendations to improve customer performance and identify areas for…
Added 2 hours ago
KD
Premier·ère analyste financier·ère | Senior Financial Analyst
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Added 2 hours ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
As a Senior Project Manager with experience in Data Centres, you will bring expertise to support the planning, development and execution of projects including Data Centres or traditional…
Added 2 hours ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
…of YVR and its employees. The Manager brings together market insights, workforce data, employee experience and financial analysis to shape practical total rewards strategies for a unionized…
Added 2 hours ago
JI
Paid Media Specialist
Jumbo Interactive
Calgary, AB
- Full-time
· Optimize digital campaigns based on performance data, audience behaviour, conversion results, and campaign objectives
Added 2 hours ago
K
Manager, Cybersecurity
KPMG
Calgary, AB
- Full-time
…transformation, and drives growth. As companies pivot toward a digital business model, exponentially more data is generated and shared among organizations, partners and customers. We play…
Added 3 hours ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
Build and configure Data 360 pipelines end-to-end: data ingestion, identity resolution, calculated insights, segmentation, and activation into Marketing Cloud and Agentforce.
Added 3 hours ago
SP
Bilingual Customer Success Manager (French/English-Speaking)
Salesforce Partner Canada
Montreal, QC
- Full-time
…responsible for identifying and addressing both technical and business concerns, aligning them strategically with customer priorities, projects, and…
Added 4 hours ago
C
AI Architect
Coforge
Canada
- Contract
…enterprise-grade, AI-enhanced software engineering platform that improves developer productivity, code quality, and engineering…

Aggreko

Team Lead, Service Operations

Toronto, ON, Canada

Salary range: $110,000 - $130,000 · Full-time

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Job details

Pay: Salary range: $110,000 - $130,000
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Posting language: English
Posted: Oct 29, 2026

Original job description

Bring your energy to Aggreko as Team Lead, Service Operations based in Toronto, ON.

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a Team Lead, Service Operations to join our team in Toronto, ON. In this role, you will drive customer success by ensuring seamless project execution, fostering strong client partnerships, and championing service excellence across the organization. Serving as the key link between customers and internal teams, you will align operational delivery with client expectations, resolve challenges proactively, and identify opportunities to improve performance, retention, and long-term business growth.

What You’ll Do As

Build and maintain trusted relationships with customers, serving as the primary point of contact and escalation lead for service-related matters.
Partner with customers to understand business objectives, define project requirements, gather feedback, and deliver solutions that meet their evolving needs.
Lead the planning, setup, installation, and execution of customer projects while ensuring safety, quality, and successful outcomes.
Collaborate with sales, contracts, operations, fleet, procurement, logistics, and technical teams to ensure projects are delivered on time, within scope, and to agreed service levels.
Oversee technicians and project teams, ensuring they have the training, equipment, resources, and support needed to perform safely and effectively.
Ensure equipment readiness, availability, configuration, and deployment to support successful project execution.
Conduct site visits, audits, and inspections to verify compliance with safety, operational, and quality standards.
Analyze project performance, customer feedback, and service trends to identify efficiencies and drive continuous improvement initiatives.
Represent customer priorities internally, facilitating effective communication, issue resolution, and alignment across functional teams.
Support initiatives that improve service delivery, responsiveness, operational effectiveness, and overall business performance.
Monitor key performance indicators related to service quality, retention, and issue resolution, providing actionable recommendations to leadership.
Promote a culture of accountability, collaboration, and excellence that strengthens customer loyalty and supports sustainable growth.

You Are

5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Strong understanding of operational processes and how they impact customer outcomes.
Proven ability to build relationships with customers and internal stakeholders at all levels.
Experience using data and insights to identify opportunities and drive improvements.
Strong problem-solving, communication, and influencing skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to lead initiatives without direct authority.
Bilingual (English/French) required. Must be able to communicate professionally, both verbally and in writing, in both languages.

Here’s What You’ll Get

Competitive salary and performance-based bonuses
Comprehensive benefits package
Opportunities for professional development and career advancement
A dynamic and inclusive work environment

We recruit the best talent. Apply now and help us keep the power on.

Salary range: $110,000 - $130,000

This is an active vacancy, and we are currently seeking candidates for this position.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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More about this job

Responsibilities

Build and maintain customer relationships while leading service projects from planning and setup through execution, ensuring safety, quality, equipment readiness, and agreed service levels. Coordinate internal teams and technicians, resolve customer issues, monitor performance and feedback, and recommend improvements that strengthen service delivery, retention, and business growth.

Requirements

Requires at least five years of experience in customer success, operations, account management, service delivery, or a related field, along with strong operational understanding and a record of building stakeholder relationships. Candidates must be bilingual in English and French and demonstrate problem-solving, communication, influencing, data-informed improvement, prioritization, and leadership without direct authority.

Skills

Customer Success
Service Delivery
Operations Management
Project Planning and Execution
Team Leadership
Stakeholder Collaboration
Problem-Solving
Communication
Influencing
Data Analysis
Continuous Improvement
Performance Monitoring
Safety Compliance
Quality Assurance
Bilingual Communication

Benefits

Performance-Based Bonuses
Professional Development Opportunities
Career Advancement Opportunities
Inclusive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Service Operations
Service Delivery
Account Management
Project Execution
Customer Relationships
Client Partnerships
Operational Delivery
Equipment Readiness
Technician Oversight
Safety Compliance
Quality Standards
Site Visits
Audits
Inspections
Customer Feedback
Key Performance Indicators
Issue Resolution
Customer Retention
Continuous Improvement
Fleet
Procurement
Logistics
Utilities
Energy Solutions
English-French Bilingualism

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