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Added 2 mins ago
J
Senior Commercial Account Executive
Jobgether
Canada
- Full-time
Apply established sales methodologies and best practices to account planning, opportunity qualification, pipeline management, customer engagement, and deal progression.
Added 32 mins ago
PC
Information Systems & Technical Support
Patterson Companies, Inc.
Cambridge, ON
- Full-time
…with business systems including AIMS ERP and the Warehouse Management System (WMS). The specialist works independently onsite while coordinating with the Edmonton-based Information Systems…
Added 32 mins ago
NA
Account Coordinator, Commercial SME
NFP, an Aon company (Canada)
Newmarket, ON
- Full-time
This role provides daily assistance to Client Managers in the execution of standard account management practices. Must be able to efficiently and accurately execute SME processes that…
Added 32 mins ago
A
Représentant(e) Ventes internes/Inside Sales Representative
ADP
Montreal, QC
- Full-time
Added 32 mins ago
WC
Stock Unloader Associate
Walmart Canada
New Westminster, BC
- Full-time
…workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals looking for an active,…
Added 1 hour ago
SA
Commercial insurance account manager
Synex Assurance
Levis, QC
- Full-time
At Synex Assurance | Couture Rochette Risk management, respecting our word is at the heart of our commitment. We deploy all our expertise and know-how to find the products best suited to…
Added 1 hour ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
At Synex Assurance | Deslauriers, the customer is at the heart of our priorities. We stand out for our quality of work and our unparalleled customer service.
Added 1 hour ago
SA
Commercial insurance account manager
Synex Assurance
Quebec, QC
- Full-time
At Synex Assurance | Couture Rochette Risk management, respecting our word is at the heart of our commitment. We deploy all our expertise and know-how to find the products best suited to…
Added 1 hour ago
OT
Solutions Consultant
Ocean Technologies Group
Montreal, QC
- Full-time
…product value, addressing technical requirements, and ensuring customer needs are met before a deal is closed. You will collaborate with Sales, Account Managers, and Customer Engagement…
Added 1 hour ago
AI Outcome Customer Developer, Forward Deployed Development
Google
Toronto, ON
As an AI Outcome Customer Developer in our GTM AI Tech organization, you work as an enterprise architect, technical debugger, development liaison and technical delivery manager. You will…
Added 1 hour ago
Product Enablement Developer, Billing, Google Cloud
Google
Waterloo, ON
Act as a consultant and subject matter expert for customers and internal stakeholders in sales, account management, and customer organizations.
Added 2 hours ago
A
Customer Success Manager (AMER)
ApprovalMax
Toronto, ON
- Full-time
2+ years of experience in customer management, account management, or similar roles in SaaS Strong track record of driving customer success, retention, and revenue growth
Added 2 hours ago
C
Senior Presales Engineer
ChapsVision
Montreal, QC
- Full-time
Collaborer avec les responsables de comptes (Account Executives) afin de comprendre les enjeux d’affaires, les environnements techniques et les priorités stratégiques des clients.
Added 2 hours ago
CA
Junior Helpdesk Technician
Centennial Auto Group
Summerside, PE
- Full-time
Manage onboarding and offboarding activities, including account provisioning, access management, and deployment of technology equipment.
Added 2 hours ago
M
Dynamics 365 CRM Solution Engineer
Microsoft
Calgary, AB · Edmonton, AB · Vancouver, BC · Ottawa, ON · Toronto, ON
- Full-time
You will be part of a dedicated sales community supported by Account Teams, Marketing, Engineering, and Customer Success organizations, enabling you to drive enterprise-wide adoption of…
Added 2 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
Oversee administrative activities related to client account management, ensuring accuracy, timely completion and exceptional client service.
Added 2 hours ago
NB
Senior Wealth Associate
National Bank of Canada
Toronto, ON
- Full-time
Ensure administrative tasks related to account management are completed smoothly and provide outstanding customer service.
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Winnipeg, MB
- Full-time
National Bank Financial - Wealth Management is the fifth largest investment brokerage firm in Canada. We have close to 1,000 investment advisors who manage the assets of more than 400,000…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 3 hours ago
EG
Business Development Manager - Power Transmission
EMAGE Group
Canada
- Full-time
…technologies, and solutions. With a strong commitment to innovation, customer success, and operational excellence, we strive to address evolving global energy challenges and contribute to a…
Added 3 hours ago
SP
Solutions Architect, Salesforce Migrations (Data360, Revenue, Tableau, or Marketing Clouds)
Salesforce Partner Canada
Toronto, ON
- Full-time
This role sits at the intersection of customer relationship management and hands-on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with…
Added 3 hours ago
S
Healthcare IT Project Manager
Sectra
Vancouver, BC
- Full-time
…from and challenging each other, and going all in for every customer. To add to our amazing team, these attributes will be crucial to your…
Added 4 hours ago
FD
Experienced Collections Specialist - Banking & Government
Financial Debt Recovery Limited (FDR)
Richmond Hill, ON
- Full-time
Financial Debt Recovery Limited (FDR) is a Canadian-owned provider of corporate credit and receivable management solutions, specializing in collection services across all placement levels.…
Added 4 hours ago
RB
Financing Specialist
Royal Bank of Canada
Langley (District), BC · LANGLEY, British Columbia
- Full-time
As a skilled financing specialist supporting a high performing commercial banking team with portfolio management and compliance support you will contribute to an exceptional client…
Added 4 hours ago
RB
Assistant Branch Operations Manager
Royal Bank of Canada
Ottawa, ON
- Full-time
The RBC Dominion Securities Management team located in Ottawa Little Italy is looking for an Assistant Branch Operations Manager to join their team! The Assistant Branch Operations Manager…

Aggreko

Team Lead, Service Operations

Toronto, ON, Canada

Salary range: $110,000 - $130,000 · Full-time

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Job details

Pay: Salary range: $110,000 - $130,000
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Posting language: English
Posted: Oct 29, 2026

Original job description

Bring your energy to Aggreko as Team Lead, Service Operations based in Toronto, ON.

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a Team Lead, Service Operations to join our team in Toronto, ON. In this role, you will drive customer success by ensuring seamless project execution, fostering strong client partnerships, and championing service excellence across the organization. Serving as the key link between customers and internal teams, you will align operational delivery with client expectations, resolve challenges proactively, and identify opportunities to improve performance, retention, and long-term business growth.

What You’ll Do As

Build and maintain trusted relationships with customers, serving as the primary point of contact and escalation lead for service-related matters.
Partner with customers to understand business objectives, define project requirements, gather feedback, and deliver solutions that meet their evolving needs.
Lead the planning, setup, installation, and execution of customer projects while ensuring safety, quality, and successful outcomes.
Collaborate with sales, contracts, operations, fleet, procurement, logistics, and technical teams to ensure projects are delivered on time, within scope, and to agreed service levels.
Oversee technicians and project teams, ensuring they have the training, equipment, resources, and support needed to perform safely and effectively.
Ensure equipment readiness, availability, configuration, and deployment to support successful project execution.
Conduct site visits, audits, and inspections to verify compliance with safety, operational, and quality standards.
Analyze project performance, customer feedback, and service trends to identify efficiencies and drive continuous improvement initiatives.
Represent customer priorities internally, facilitating effective communication, issue resolution, and alignment across functional teams.
Support initiatives that improve service delivery, responsiveness, operational effectiveness, and overall business performance.
Monitor key performance indicators related to service quality, retention, and issue resolution, providing actionable recommendations to leadership.
Promote a culture of accountability, collaboration, and excellence that strengthens customer loyalty and supports sustainable growth.

You Are

5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Strong understanding of operational processes and how they impact customer outcomes.
Proven ability to build relationships with customers and internal stakeholders at all levels.
Experience using data and insights to identify opportunities and drive improvements.
Strong problem-solving, communication, and influencing skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to lead initiatives without direct authority.
Bilingual (English/French) required. Must be able to communicate professionally, both verbally and in writing, in both languages.

Here’s What You’ll Get

Competitive salary and performance-based bonuses
Comprehensive benefits package
Opportunities for professional development and career advancement
A dynamic and inclusive work environment

We recruit the best talent. Apply now and help us keep the power on.

Salary range: $110,000 - $130,000

This is an active vacancy, and we are currently seeking candidates for this position.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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More about this job

Responsibilities

Build and maintain customer relationships while leading service projects from planning and setup through execution, ensuring safety, quality, equipment readiness, and agreed service levels. Coordinate internal teams and technicians, resolve customer issues, monitor performance and feedback, and recommend improvements that strengthen service delivery, retention, and business growth.

Requirements

Requires at least five years of experience in customer success, operations, account management, service delivery, or a related field, along with strong operational understanding and a record of building stakeholder relationships. Candidates must be bilingual in English and French and demonstrate problem-solving, communication, influencing, data-informed improvement, prioritization, and leadership without direct authority.

Skills

Customer Success
Service Delivery
Operations Management
Project Planning and Execution
Team Leadership
Stakeholder Collaboration
Problem-Solving
Communication
Influencing
Data Analysis
Continuous Improvement
Performance Monitoring
Safety Compliance
Quality Assurance
Bilingual Communication

Benefits

Performance-Based Bonuses
Professional Development Opportunities
Career Advancement Opportunities
Inclusive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Service Operations
Service Delivery
Account Management
Project Execution
Customer Relationships
Client Partnerships
Operational Delivery
Equipment Readiness
Technician Oversight
Safety Compliance
Quality Standards
Site Visits
Audits
Inspections
Customer Feedback
Key Performance Indicators
Issue Resolution
Customer Retention
Continuous Improvement
Fleet
Procurement
Logistics
Utilities
Energy Solutions
English-French Bilingualism

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