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Added 6 hours ago
SH
Lead Hand - Medical Device Reprocessing
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Successful completion of a recognized Medical Device Reprocessing Technician Program required.
Added 6 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 6 hours ago
Lead Hand - Medical Device Reprocessing
Winnipeg Regional Health Authority
Winnipeg, MB
Successful completion of a recognized Medical Device Reprocessing Technician Program required.
Added 7 hours ago
TT
Service Manager
Top Tier Talent Group
Quebec, QC
- Full-time
You lead field technicians who travel to food plants, backed by parts, applications, and engineering partners. You will use service scheduling tools, technical documentation, product…
Added 7 hours ago
Lead Security Project Technician- Calgary
Kandor
Calgary, AB
Lead Security Project Technician: Full Time- Calgary, Travel within Greater Calgary Area| $27-$42/hr + Benefits, Company Vehicle or Vehicle Allowance, and 100% paid certifications and…
Added 9 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 10 hours ago
A
Team Lead, Service Operations
Aggreko
Toronto, ON
- Full-time
Bring your energy to Aggreko as Team Lead, Service Operations based in Toronto, ON.
Added 10 hours ago
TD
Plant Health Care Technician
The Davey Tree Expert Company
Vancouver, BC
- Full-time
As a Plant Healthcare Technician your major focus will be on fertilization, treatment and injection of trees and shrubs. Customers and clients will look to you to provide diagnosis and…
Added 10 hours ago
1E
HVAC Residential Refrigeration Technician
1Click Energy Solutions
London, ON
- Internship
We're looking for a dependable, customer-focused technician who takes pride in diagnosing problems correctly and completing quality repairs. The ideal candidate has solid residential heat…
Added 10 hours ago
S
Method Technician - Finishing
Safran
Mirabel, QC
- Full-time
Lead and participate in continuous improvement projects aimed at enhancing quality, productivity, costs, and operational performance.
Added 10 hours ago
CR
Medical Supply Technician II
Canadian Red Cross
NS · Nova Scotia, Canada
- Full-time
The Medical Supply Technician II is responsible for the maintenance, repair, inspection, and delivery of medical equipment within the Health Equipment Loan Program (HELP). This role ensures…
Added 10 hours ago
IO
Heavy Equipment Technician - Kearl
Imperial Oil
AB · Edmonton, AB
- Full-time
…for their initiative, communication skills, and ability to lead by example while contributing to a respectful, inclusive, and high-performing work…
Added 12 hours ago
Field Supervisor - Controlled Environments
BGE Indoor Air Quality Solutions Ltd.
Burnaby, BC · Vancouver, BC
Team Leadership - supervise, coach and lead Field Service Technicians and manage daily service operations in the assigned region. Conduct regular team meetings and site visits to ensure job…
Added 12 hours ago
EC
Event AV Operations Manager- Fairmont Banff Springs
Encore Canada
Banff, AB
- Full-time
Promote and drive professional development and training efforts to improve overall business acumen, technical knowledge and service to the field.
Added 14 hours ago
C
HVAC Service Dispatcher
CyberCoders
ON · Ontario, Canada
- Full-time
We are seeking an organized and customer-focused HVAC Service Dispatcher to coordinate and dispatch commercial service technicians. The Dispatcher will manage incoming service requests,…
Added 15 hours ago
Operations Technician - Hebron or Hibernia
ExxonMobil
St. John's, NL
At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies,…
Added 15 hours ago
MO
Program Manager, Water Services
Municipality of Chatham-Kent
Chatham-Kent, ON · Chatham, ON
- Full-time
Lead the implementation, administration, and optimization of technologies and software supporting water system performance, including leak detection, pressure and flow monitoring, smart…
Added 16 hours ago
T
Product Engineer/Specialist
Teknion
Toronto, ON
- Full-time
Mechanical Engineer, Mechanical Engineering Technician. A degree/diploma in a related field will be considered.
Added 17 hours ago
Heavy Equipment Technician - Kearl
ExxonMobil
AB · Kearl Lake, AB
…for their initiative, communication skills, and ability to lead by example while contributing to a respectful, inclusive, and high-performing work…
Added 18 hours ago
CR
Locomotive Mechanic/Electrician
Cando Rail & Terminals
Toronto, ON
- Full-time
…independently or as part of a small team to maintain, repair, and service Cando’s fleet of locomotives and railcar movers. This role involves field work and may require travel away from…
Added 19 hours ago
FO
Contents Crew Lead
First Onsite - CA
Edmonton, AB
- Full-time
…mentoring others, this is the role for you. As a Contents Crew Lead (Internally known as Contents Technician II), you'll play a key part in helping people recover what matters most. You'll…
Added 19 hours ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 19 hours ago
BG
Service Manager
Brandt Group of Companies
Kamloops, BC
- Full-time
The Service Manager is responsible for managing the sales and delivery of equipment after-market support services (component diagnostics, repair, and replacement). The Service Manager is…
Added 20 hours ago
Warehouse Manager, Fleet and Facilities
Enercare
AB
This role ensures operational excellence, inventory accuracy, cost control, service readiness, safety compliance, and continuous improvement while supporting field technicians, installation…
Added 1 day ago
NM
Agriculture Equipment Technician
Nelson Motors and Equipment
Radville, SK
- Full-time
As an Agricultural Equipment Technician, you are self‑motivated to perform complex diagnostics, service repairs, and maintenance on agricultural and turf equipment while supporting an…

Aggreko

Team Lead, Service Operations

Toronto, ON, Canada

Salary range: $110,000 - $130,000 · Full-time

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Job details

Pay: Salary range: $110,000 - $130,000
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Posting language: English
Posted: Oct 29, 2026

Original job description

Bring your energy to Aggreko as Team Lead, Service Operations based in Toronto, ON.

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a Team Lead, Service Operations to join our team in Toronto, ON. In this role, you will drive customer success by ensuring seamless project execution, fostering strong client partnerships, and championing service excellence across the organization. Serving as the key link between customers and internal teams, you will align operational delivery with client expectations, resolve challenges proactively, and identify opportunities to improve performance, retention, and long-term business growth.

What You’ll Do As

Build and maintain trusted relationships with customers, serving as the primary point of contact and escalation lead for service-related matters.
Partner with customers to understand business objectives, define project requirements, gather feedback, and deliver solutions that meet their evolving needs.
Lead the planning, setup, installation, and execution of customer projects while ensuring safety, quality, and successful outcomes.
Collaborate with sales, contracts, operations, fleet, procurement, logistics, and technical teams to ensure projects are delivered on time, within scope, and to agreed service levels.
Oversee technicians and project teams, ensuring they have the training, equipment, resources, and support needed to perform safely and effectively.
Ensure equipment readiness, availability, configuration, and deployment to support successful project execution.
Conduct site visits, audits, and inspections to verify compliance with safety, operational, and quality standards.
Analyze project performance, customer feedback, and service trends to identify efficiencies and drive continuous improvement initiatives.
Represent customer priorities internally, facilitating effective communication, issue resolution, and alignment across functional teams.
Support initiatives that improve service delivery, responsiveness, operational effectiveness, and overall business performance.
Monitor key performance indicators related to service quality, retention, and issue resolution, providing actionable recommendations to leadership.
Promote a culture of accountability, collaboration, and excellence that strengthens customer loyalty and supports sustainable growth.

You Are

5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Strong understanding of operational processes and how they impact customer outcomes.
Proven ability to build relationships with customers and internal stakeholders at all levels.
Experience using data and insights to identify opportunities and drive improvements.
Strong problem-solving, communication, and influencing skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to lead initiatives without direct authority.
Bilingual (English/French) required. Must be able to communicate professionally, both verbally and in writing, in both languages.

Here’s What You’ll Get

Competitive salary and performance-based bonuses
Comprehensive benefits package
Opportunities for professional development and career advancement
A dynamic and inclusive work environment

We recruit the best talent. Apply now and help us keep the power on.

Salary range: $110,000 - $130,000

This is an active vacancy, and we are currently seeking candidates for this position.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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More about this job

Responsibilities

Build and maintain customer relationships while leading service projects from planning and setup through execution, ensuring safety, quality, equipment readiness, and agreed service levels. Coordinate internal teams and technicians, resolve customer issues, monitor performance and feedback, and recommend improvements that strengthen service delivery, retention, and business growth.

Requirements

Requires at least five years of experience in customer success, operations, account management, service delivery, or a related field, along with strong operational understanding and a record of building stakeholder relationships. Candidates must be bilingual in English and French and demonstrate problem-solving, communication, influencing, data-informed improvement, prioritization, and leadership without direct authority.

Skills

Customer Success
Service Delivery
Operations Management
Project Planning and Execution
Team Leadership
Stakeholder Collaboration
Problem-Solving
Communication
Influencing
Data Analysis
Continuous Improvement
Performance Monitoring
Safety Compliance
Quality Assurance
Bilingual Communication

Benefits

Performance-Based Bonuses
Professional Development Opportunities
Career Advancement Opportunities
Inclusive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Service Operations
Service Delivery
Account Management
Project Execution
Customer Relationships
Client Partnerships
Operational Delivery
Equipment Readiness
Technician Oversight
Safety Compliance
Quality Standards
Site Visits
Audits
Inspections
Customer Feedback
Key Performance Indicators
Issue Resolution
Customer Retention
Continuous Improvement
Fleet
Procurement
Logistics
Utilities
Energy Solutions
English-French Bilingualism

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