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Added 9 mins ago
NI
Financial Director
Nobis Inc
Markham, ON
- $100,000 to $150,000 CAD / year
- Full-time
Nobis is a Canadian-founded global performance luxury outerwear brand known for combining technical innovation with refined design. With distribution across North America, Europe, and Asia,…
Added 23 mins ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Team member development through: providing challenging goals, coaching, mentoring, providing technical leadership opportunity, performance management, individual development planning,…
Added 23 mins ago
CI
Manager Corporate Finance
CultureSmith Inc.
Calgary, AB
- Full-time
This is an excellent opportunity for an experienced CPA and finance leader who enjoys combining technical accounting expertise with people leadership, financial analysis, and continuous…
Added 23 mins ago
M
IMA Systems Architect
MANNARINO
Montreal, QC
- Full-time
MANNARINO Systems & Software Inc. is a leader in providing safety-critical systems, software, hardware and certification engineering services to the aerospace, defense, space, simulation &…
Added 23 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Markham, ON
- Full-time
You will work with a diverse WSP project team to coordinate and manage the projects in all aspects and phases. You will be responsible to monitor and control the project progression to…
Added 23 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Vaughan, ON
- Full-time
You will work with a diverse WSP project team to coordinate and manage the projects in all aspects and phases. You will be responsible to monitor and control the project progression to…
Added 23 mins ago
WI
Project Manager, Power Delivery (Data Centres)
WSP in Canada
Toronto, ON
- Full-time
You will work with a diverse WSP project team to coordinate and manage the projects in all aspects and phases. You will be responsible to monitor and control the project progression to…
Added 23 mins ago
HT
Operations Manager
Hydraulic Technologies
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Added 23 mins ago
TR
Energy Operations & Assets, Lead
Teck Resources Limited
Trail, BC
- $120,000 to $145,000 CAD / year
- Full-time
Teck is looking for an experienced Energy Operations & Assets Lead to join our team at Trail Operations, one of the world's largest fully integrated zinc and lead smelting and refining…
Added 38 mins ago
DC
Program Leader (Environmental Services)
Defence Construction Canada
Halifax, NS
- Full-time
The Program Leader, Environmental Services manages a group of employees at a site, usually including team leaders who provide services to the Client-Partners as part of large, complex and…
Added 38 mins ago
ES
Maintenance Technician II - Building Operator
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 38 mins ago
ES
Maintenance Supervisor: Grounds & Fabric
Equans Services Canada & US
Surrey, BC
- Full-time
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working…
Added 38 mins ago
D
Account Executive, ENT | North America
Deel
Canada
- Full-time
…Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and…
Added 38 mins ago
SC
OCS Specialist/ Engineer (Overhead Catenary System)
SYSTRA Canada
Toronto, ON
- Full-time
SYSTRA Canada is part of the SYSTRA group, an international consulting and engineering group, a world leader in the design of transport infrastructures. SYSTRA Canada is an engineering and…
Added 38 mins ago
NG
Process Engineer / Process Improver
NSG Group
Collingwood, ON
- Full-time
The Process Engineer is a key technical leader responsible for the optimization, standardization, and continuous improvement of manufacturing processes of a high-performance, 24/7…
Added 38 mins ago
O
Sr. Software Developer (Bilingual)
OpenText
Ottawa, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 38 mins ago
K&
Operations Manager – Night Shift
Kohl & Frisch Limited
Toronto, ON
- Full-time
Working in a fast-paced, high-volume distribution environment, you’ll lead and support your team to achieve operational goals while fostering a culture of collaboration, engagement, and…
Added 38 mins ago
OP
Staff Sergeant
Ontario Public Service Leadership | Leadership dans la fonction publique de l’Ontario
Penetanguishene, ON
- $80,041 to $115,335 CAD / year
- Full-time
…nights, weekends, and statutory holidays, you may be the senior leader on…
Added 38 mins ago
RC
Transaction Accounting Director
RSM Canada
Toronto, ON
- Full-time
Manage multiple concurrent engagements within the Deals Accounting and Strategic Finance practice to provide technical accounting and financial or business advisory guidance to clients
Added 38 mins ago
S
Mechanical Design and Analysis Engineer
Sanmina
Ottawa, ON
- Full-time
As a key technical leader within the multidisciplinary development team, define and execute mechanical design solutions to meet design specifications. Design projects include, but are not…
Added 38 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
…across Canada and the United States, making it an international leader in the…
Added 38 mins ago
TS
Behaviour specialist
The Salvation Army in Canada
Toronto, ON
- Full-time
This position has no direct reports but serves as a technical leader in providing direction and guidance to staff on intervention programs
Added 38 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
…offers an opportunity to work with – and be challenged by – a team of great people. Our success is possible because of the creativity, intelligence and passion of our people around the…
Added 38 mins ago
ES
Electrician - Richmond Hill, ON
Equans Services Canada & US
ON · Ontario, Canada
- Full-time
The Equans group is a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company.
Added 38 mins ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.

Aggreko

Team Lead, Service Operations

Toronto, ON, Canada

Salary range: $110,000 - $130,000 · Full-time

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Job details

Pay: Salary range: $110,000 - $130,000
Job type: Full-time
Apply by: Nov 28, 2026
Experience: 5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Posting language: English
Posted: Oct 29, 2026

Original job description

Bring your energy to Aggreko as Team Lead, Service Operations based in Toronto, ON.

We're a global leader in providing energy solutions that help businesses grow and communities thrive.

We work as a team and we’re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.

We’re looking for a Team Lead, Service Operations to join our team in Toronto, ON. In this role, you will drive customer success by ensuring seamless project execution, fostering strong client partnerships, and championing service excellence across the organization. Serving as the key link between customers and internal teams, you will align operational delivery with client expectations, resolve challenges proactively, and identify opportunities to improve performance, retention, and long-term business growth.

What You’ll Do As

Build and maintain trusted relationships with customers, serving as the primary point of contact and escalation lead for service-related matters.
Partner with customers to understand business objectives, define project requirements, gather feedback, and deliver solutions that meet their evolving needs.
Lead the planning, setup, installation, and execution of customer projects while ensuring safety, quality, and successful outcomes.
Collaborate with sales, contracts, operations, fleet, procurement, logistics, and technical teams to ensure projects are delivered on time, within scope, and to agreed service levels.
Oversee technicians and project teams, ensuring they have the training, equipment, resources, and support needed to perform safely and effectively.
Ensure equipment readiness, availability, configuration, and deployment to support successful project execution.
Conduct site visits, audits, and inspections to verify compliance with safety, operational, and quality standards.
Analyze project performance, customer feedback, and service trends to identify efficiencies and drive continuous improvement initiatives.
Represent customer priorities internally, facilitating effective communication, issue resolution, and alignment across functional teams.
Support initiatives that improve service delivery, responsiveness, operational effectiveness, and overall business performance.
Monitor key performance indicators related to service quality, retention, and issue resolution, providing actionable recommendations to leadership.
Promote a culture of accountability, collaboration, and excellence that strengthens customer loyalty and supports sustainable growth.

You Are

5+ years of experience in customer success, operations, account management, service delivery, or a related field.
Strong understanding of operational processes and how they impact customer outcomes.
Proven ability to build relationships with customers and internal stakeholders at all levels.
Experience using data and insights to identify opportunities and drive improvements.
Strong problem-solving, communication, and influencing skills.
Ability to manage multiple priorities in a fast-paced environment.
Demonstrated ability to lead initiatives without direct authority.
Bilingual (English/French) required. Must be able to communicate professionally, both verbally and in writing, in both languages.

Here’s What You’ll Get

Competitive salary and performance-based bonuses
Comprehensive benefits package
Opportunities for professional development and career advancement
A dynamic and inclusive work environment

We recruit the best talent. Apply now and help us keep the power on.

Salary range: $110,000 - $130,000

This is an active vacancy, and we are currently seeking candidates for this position.

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Equal employment opportunity

We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.

We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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More about this job

Responsibilities

Build and maintain customer relationships while leading service projects from planning and setup through execution, ensuring safety, quality, equipment readiness, and agreed service levels. Coordinate internal teams and technicians, resolve customer issues, monitor performance and feedback, and recommend improvements that strengthen service delivery, retention, and business growth.

Requirements

Requires at least five years of experience in customer success, operations, account management, service delivery, or a related field, along with strong operational understanding and a record of building stakeholder relationships. Candidates must be bilingual in English and French and demonstrate problem-solving, communication, influencing, data-informed improvement, prioritization, and leadership without direct authority.

Skills

Customer Success
Service Delivery
Operations Management
Project Planning and Execution
Team Leadership
Stakeholder Collaboration
Problem-Solving
Communication
Influencing
Data Analysis
Continuous Improvement
Performance Monitoring
Safety Compliance
Quality Assurance
Bilingual Communication

Benefits

Performance-Based Bonuses
Professional Development Opportunities
Career Advancement Opportunities
Inclusive Work Environment

Visa sponsorship

Not detected in the job text

Keywords

Customer Success
Service Operations
Service Delivery
Account Management
Project Execution
Customer Relationships
Client Partnerships
Operational Delivery
Equipment Readiness
Technician Oversight
Safety Compliance
Quality Standards
Site Visits
Audits
Inspections
Customer Feedback
Key Performance Indicators
Issue Resolution
Customer Retention
Continuous Improvement
Fleet
Procurement
Logistics
Utilities
Energy Solutions
English-French Bilingualism

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