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Added 1 hour ago
SP
Mantles Host & Food Runner - Winter 2026/27
Sun Peaks Grand Hotel & Conference Centre
BC · Sun Peaks Mountain, BC
- Full-time
Willing to assist other Food & Beverage operations within the hotel and perform any other duties as necessary.
Added 1 hour ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
…you enjoy solving complex technical challenges, automating operations, and ensuring the stability and performance of PLM…
Added 1 hour ago
FA
Supervisor, Vendor & Repair Services
FTAI Aviation
Montreal, QC
- Full-time
…ensuring the availability of critical aircraft components that support FTAI Aviation's production and MRO operations. This role provides the opportunity to lead a team, drive supplier…
Added 1 hour ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 1 hour ago
FP
Bartender
Four Points by Sheraton Kelowna Airport
Kelowna, BC
- Full-time
Added 1 hour ago
CR
Lead Insurance Specialist
Canadian Red Cross
Canada
- Full-time
The role may include fieldwork, deployment to emergency operations, and domestic travel to support recovery activities.
Added 1 hour ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- Full-time
…stakeholder interfaces, and integration with existing transit operations within a dense urban environment. The Field Specialist is responsible for executing and managing construction field…
Added 1 hour ago
DH
Operations Manager
Dessert Holdings
London, ON
- Full-time
Support plant strategy, capital investment projects, and new product introductions from an operations perspective.
Added 1 hour ago
RM
Onboard Host - Vancouver (Seasonal Full Time, March to October)
Rocky Mountaineer
Vancouver, BC
- Full-time
…ownership, and a shared commitment to excellence. We work hard, support one another, embrace new possibilities, and celebrate growth, all in a respectful and inclusive environment where…
Added 1 hour ago
D
Store Associate
Dollarama
Toronto, ON
- Part-time
The Store Associate performs all general operations duties and participates in the merchandise receiving process according to company standards, which includes:
Added 1 hour ago
LN
Corporate Controller
Lambert Nemec Group
Winnipeg, MB
- Full-time
Ability to be hands on, work autonomously while being strategic to support leadership mandates.
Added 1 hour ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
…and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives…
Added 1 hour ago
IP
Branch Manager (Montreal, QC)
Insight Pest Canada
Montreal, QC
- $60,000 CAD / year
- Full-time
…a branch perspective or stepping into the field to provide support, your hands-on approach will be foundational to ensuring exceptional customer care and operational…
Added 1 hour ago
L
PT Sales Associate- Vancouver Outlet
LVMH
Vancouver, BC
- $20 to $22 CAD / hour
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 1 hour ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 1 hour ago
LC
Director, Central Assist Operations
Loblaw Companies Limited
Mississauga, ON
- Full-time
Lead operational planning, resource allocation, capacity management, and workforce optimization to support current operations and future growth.
Added 1 hour ago
MI
Starbucks Clerk - Part Time
Metro Inc.
Toronto, ON
- Part-time
Support team members during busy periods to ensure efficient service.
Added 1 hour ago
O
Graduate Student Researcher
OROT
Montreal, QC
- Part-time
…Centre-Ouest-de-l'Île-de-Montréal Universitaire. Positioned at the intersection of clinical operations, digital health, and artificial intelligence, OROT supports the development and…
Added 1 hour ago
NF
Cashier Part Time Day
No Frills
Taber, AB
- Part-time
Support in the delivery of company-directed promotions and programs
Added 1 hour ago
L
Seasonal Guest Experience Lead | Spring Garden Road
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 1 hour ago
LV
SEASONAL SALES ASSOCIATE-EN
La Vie En Rose
Montreal, QC
- Part-time
Perform other duties where needed to support the team.
Added 1 hour ago
1
Dental Hygienist - Midtown Toronto - 13029
123Dentist
Toronto, ON
- $45 to $52 CAD / hour
- Part-time
We provide the non-clinical backbone for dental teams across the country, offering HR, marketing, finance, operations, and procurement support so local clinics can focus on what matters…
Added 1 hour ago
Aircraft Maintenance Technician M
L3Harris Technologies
Cold Lake, AB
L3Harris MAS plays a critical role in the In Service Support (ISS) of the Canadian CF 18 (Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft…
Added 1 hour ago
VA
Retail Sales Associate [S]
Vancouver Aquarium
Vancouver, BC
- Part-time
Improve our impact on the environment and greening of operations through support of EMS protocols.
Added 1 hour ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
The Manager, Productivity and Efficiency supports the COO group within Technology and Operations, with a primary focus on transformation and operations of productivity and efficiency…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada