Jobs in Canada

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Added 6 hours ago
Business Sustainment Production Engineer
HSBC Global Services Limited
Toronto, ON
…end operational risk is reduced through better monitoring and automation and production health is clearly understood and evidenced. Over time you’ll shift effort from reactive response to…
Added 6 hours ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data…
Added 6 hours ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
Monarch is seeking an IT Support Engineer to join our IT team during a period of rapid growth. Reporting directly to the IT Manager, you’ll be a primary point of contact for employee IT…
Added 6 hours ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
Added 6 hours ago
K
Principal Database Engineer
Kraken
Canada
- Full-time
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the…
Added 6 hours ago
T
Sr. Flutter Engineer
Telna
ON · Ontario, Canada
- Full-time
Drive performance, stability and release quality: profiling, crash monitoring, staged rollouts, store compliance and CI/CD automation.
Added 6 hours ago
ES
Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer to join the organization. This role is ideal for someone with a strong passion for technology and deep experience…
Added 6 hours ago
ES
Experienced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer with a passion for technology and a strong background in designing, deploying, and operating solutions in public…
Added 7 hours ago
AS
Software Developer
AgileGrid Solutions
Canada
- Full-time
IBM is seeking a Senior Software Engineer to help develop and operate the cloud compute platform for IBM Confluent. The platform supports data-in-motion applications and services, including…
Added 7 hours ago
GG
C-Commissioning Operator-Utilities (Water) Unit
Grizzlytrek Group
AB
- Contract
Control System Testing: Support the automation teams with PLC/HMI I/O checkout, loop testing, and alarm verification.
Added 7 hours ago
TC
Kafka Engineer
Tata Consultancy Services
Montreal, QC
- $100,000 to $110,000 CAD / year
- Full-time
Develop automation solutions and support tools using Python and Unix Shell scripting.
Added 7 hours ago
C
Specialist Cloud Security
CPKC
Calgary, AB
- Full-time
As a Cloud Security Engineer, you will play a key role in protecting and advancing our cloud platforms by implementing and enhancing security controls across AWS and Azure environments. You…
Added 7 hours ago
Senior Quality Engineer
Capgemini
Mississauga, ON
The Senior Quality Engineer is responsible for ensuring the quality, reliability, performance, and security of software applications through the design and execution of comprehensive…
Added 7 hours ago
AI
SharePoint Developer / Transformation Lead
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Florenceville-Bristol, NB
- Full-time
Experience with Power Apps and Power Automate for business process automation and workflow enablement.
Added 8 hours ago
B
Enterprise Storage and Backup Specialist
Bombardier
Dorval, QC
- Full-time
Backup & Data Protection Engineering: Engineer and maintain enterprise backup and recovery solutions, including backup policies, retention, replication, recovery processes, protection of…
Added 8 hours ago
TC
Security Research Engineer
Tata Consultancy Services
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
Develop and integrate agents, LLMs, APIs, security tools, automation, and test environments.
Added 8 hours ago
TC
Security Researcher Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Must Have Technical/Functional Skills
Added 8 hours ago
H
Senior QA Engineer
Hays
Vancouver, BC
- Contract
The client’s digital team is looking for a Senior QA Engineer with experience across our in-store Point-of-Sale (POS) and mobility stack, including Oracle Xstore and Xmobile, to support…
Added 8 hours ago
Experienced DevOps Engineer - EA Sports Technology
Electronic Arts
Vancouver, BC
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer with a passion for technology and a strong background in designing, deploying, and operating solutions in public…
Added 8 hours ago
Project Engineering Spring 2027 Internship (Mississauga, Canada)
Lincoln Electric
Mississauga, ON
…bright, driven engineering individuals to join our Quotation Engineer Internship - designed to connect your academic foundation with real-world, hands-on experience. As a participant,…
Added 8 hours ago
Quotation Engineering Spring 2027 Internship (Mississauga, Canada)
Lincoln Electric
Mississauga, ON
Job Title: Quotation Engineer Internship Summer 2027 Internship (Mississauga)
Added 8 hours ago
FS
FPGA Designer
Fidus Systems
Remote, Canada
- Full-time
- Remote
…Life Sciences & Medical Devices, Space & Satellite, Industrial Automation, Automotive, and Semiconductor engagements. You won't be limited to a single product or industry - your work will…
Added 8 hours ago
Technology Engineer Development Ops (DevOps)
Purolator
ON · Mississauga, ON
We’re seeking a Development Ops Engineer to design, automate and maintain secure, scalable cloud infrastructure for business applications. Embedded within an assigned portfolio or project,…
Added 8 hours ago
OS
Enterprise Windows Desktop Engineer
Open Systems Technologies
Montreal, QC
- Contract
Added 8 hours ago
MC
AI & Automation Developer
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
- Other
At Morgan, we don’t just build projects, we build careers and futures! Join us as an AI & AUTOMATION DEVELOPER and play a pivotal role in our dynamic world of heavy civil construction!

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada