Jobs in Canada

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DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Advising business teams on technology choices and ensuring seamless integration with existing systems;
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Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
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CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
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DH
Operations Manager
Dessert Holdings
London, ON
- Full-time
Bachelor's degree in Engineering, Operations, Business, Supply Chain, Food Science, or a related discipline; an equivalent combination of education and relevant manufacturing experience may…
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Software Engineer
AgileGrid Solutions
Canada
- Full-time
At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers…
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PT Sales Associate- Vancouver Outlet
LVMH
Vancouver, BC
- $20 to $22 CAD / hour
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
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Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
…and designers, in our Transmission and Distribution Canada business. This role offers long-term workload stability, exposure to a diverse portfolio of projects, and the opportunity to…
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Member Service Specialist (On Site)
Prospera Credit Union
Surrey, BC
- Full-time
Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
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Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
…visibility into delivery status, managing critical data and systems interfaces, and ensuring accountability across all team commitments and targets. The position is responsible for…
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Global Specifications Transformation Lead
''
Toronto, ON
- Full-time
Facilitate issue resolution and escalation related to specification delivery, business continuity, data governance, and systems activities.
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Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
This role requires approximately 60% regional travel within North America, with potential travel to all North America locations based on business needs.
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Workday Finance Reporting Sr Associate (Location Flexible)
RSM US LLP
AB · Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
…review and sign off process with Workday Functional Leads and business subject matter experts (SMEs). This role will work with the Finance Reporting & Analytics management team to…
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Intermediate Accountant - Hybrid
Veralto Global
London, ON
- $65,000 to $75,000 CAD / year
- Full-time
…successful candidate will collaborate with global finance and business teams, investigate accounting discrepancies, maintain auditready documentation, and contribute to continuous…
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Strategy, Transformation & Risk, Senior Associate
Pwc Canada
Toronto, ON
- Full-time
…strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
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Head of Communications, Brand & Digital Marketing
Arup
Toronto, ON
- Full-time
In an increasingly competitive marketplace, our Marketing, Communications, and Business Development (MCBD) team enables Arup to build and protect our reputation, deepen client…
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Sr. Flutter Engineer
Telna
ON · Ontario, Canada
- Full-time
Define API contracts with backend teams, and design analytics and event schemas so transaction and behavioral data reconcile cleanly across systems.
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Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Bachelor's degree or foreign equivalent in Computer Science, Information Systems, or a related field.
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Automation Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those…
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Sr. Backend Engineer - Node.JS
Telna
ON · Ontario, Canada
- Full-time
…that are correct under failure, integrate with many external systems (payment providers, carrier and eSIM platforms, CRM and marketing tools), and shape how we onboard each new operator…
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Supervisor {NU C-26-062}
North Bay Regional Health Centre (NBRHC)
North Bay, ON
- $48.49 to $60.62 CAD / hour
- Full-time
Bachelor's degree in Accounting, Finance, Business Administration, or a related field is required
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Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
…results. You have demonstrated success working with large scale systems, prioritizing competing initiatives, and maintaining a strong focus on uptime and predictability. You are passionate…
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Conservation Land Negotiator
Ducks Unlimited Canada
Yorkton, SK
- Full-time
Working closely with DUC colleagues to share information and promote all aspects of DUC’s business.
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Manager 2, Finance
Easterseals Southern California
Kawartha Lakes, ON
- Full-time
…Services using historical data, trend analysis, and current business goals and works with AS staff to finalize…
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Lead, Global People Analytics
WSP in Canada
Moncton, NB
- Full-time
Lead data-validation and reconciliation activities to confirm that analytical results align with source systems and approved business requirements.
Added 1 hour ago
WI
Lead, Global People Analytics
WSP in Canada
Halifax, NS
- Full-time
Lead data-validation and reconciliation activities to confirm that analytical results align with source systems and approved business requirements.

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada