Jobs in Canada

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Added 2 hours ago
GG
C-Commissioning Permitting & LOTO Operator
Grizzlytrek Group
AB
- Contract
Certifications (Academic, Professional): Power Engineer (min. 4th Class), or Journeyman Interprovincial Red Seal, or Process Technician/Technologist, or Professional Process Engineer, or…
Added 2 hours ago
T
Senior Manager, Engineering
TD
Toronto, ON
- Full-time
Lead a team of engineers to design, engineer, and coordinate execution of IAM related components for new service delivery, platform enablement & enhancements, and cloud migrations on our…
Added 3 hours ago
AI
Senior Managed File Transfer Engineer (Messageway, Seeburger, SFTP, FTPS, Automation, Linux/Windows)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Added 3 hours ago
GC
Technical Designer (TFT 12 months)
Game Companies
Vancouver, BC
- Full-time
Reverse engineer creative workflows to identify and resolve broken connections in the pipeline
Added 3 hours ago
N
Mine Engineer-in-Training
Nutrien
Rocanville, SK
- Full-time
Added 3 hours ago
DO
Mechanical Engineer
Design Observer
Squamish, BC
- Full-time
Added 3 hours ago
WI
Transportation Engineer-in-Training
WSP in Canada
Dartmouth, NS
- Volunteer
WSP is currently seeking a Transportation Design Engineer-in-Training (EIT) to join our Transportation & Infrastructure team in Dartmouth, Nova Scotia. This opportunity is ideal for an…
Added 3 hours ago
S
Global Methods Engineer - Machining
Safran
Mirabel, QC
- Full-time
Day shift, Monday to Friday, 38 hours per week
Added 3 hours ago
XG
Senior Data Engineer
Xforia Global Talent & Technology Solutions
Halifax, NS
- $55 to $60 CAD / hour
- Contract
Added 3 hours ago
F
Project Coordinator
FlatironDragados
AB · Edmonton, AB
- Full-time
Are you ready to lead with precision and tackle complex challenges? As an experienced Field Engineer, you will leverage your technical knowledge to oversee critical aspects of our projects,…
Added 3 hours ago
GO
Maintenance Assistant
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 3 hours ago
H
Concepteur Mecanique / Mechanical Designer
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
Connaissance des logiciels CAO 3D, l’expérience avec CREO (Pro/ENGINEER) sont des atouts
Added 3 hours ago
Business Sustainment Production Engineer
HSBC Global Services Limited
Toronto, ON
Added 3 hours ago
Manager Integrated Planning
Evolution Mining Limited
Red Lake, ON
As the Manager, Integrated Planning, you will hold a degree in Mining Engineering, Geological Engineering, or a related technical discipline. A Professional Engineer (P.Eng
Added 3 hours ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- Full-time
Work experience as a field engineer, or assistant superintendent.
Added 3 hours ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data…
Added 3 hours ago
Aircraft Maintenance Technician M
L3Harris Technologies
Cold Lake, AB
…(Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft availability and airworthiness through the performance of propulsion, powertrain, and…
Added 3 hours ago
Q
Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
Power Your Future with Qualus as a Senior Protection & Control Engineer to join our well-established Protection & Control team of engineers and designers, in our Transmission and…
Added 3 hours ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
Monarch is seeking an IT Support Engineer to join our IT team during a period of rapid growth. Reporting directly to the IT Manager, you’ll be a primary point of contact for employee IT…
Added 3 hours ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
Added 3 hours ago
FC
Project Coordinator
Flatiron Construction Corp
Edmonton, AB
- Other
Are you ready to lead with precision and tackle complex challenges? As an experienced Field Engineer, you will leverage your technical knowledge to oversee critical aspects of our projects,…
Added 3 hours ago
AE
Engineering Co-op Student
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Reporting to the Mine Engineer, you will be part of the Engineering Department. You will provide support to the various operational elements within Engineering department as per…
Added 3 hours ago
K
Principal Database Engineer
Kraken
Canada
- Full-time
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the…
Added 3 hours ago
T
Sr. Flutter Engineer
Telna
ON · Ontario, Canada
- Full-time
Added 3 hours ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada