Jobs in Canada

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ASIC Development Technical Leader
Cisco
Vancouver, BC
- Full-time
…beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide…
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Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
…operated in accordance with company objectives and facilitate solutions to problems between communities and internal support staff, guided by precedent and working within the limits of…
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Directeur adjoint, Solutions et pres associée, Stratégie des solutions et prestation (SDL) / Associate Director, Solution and Delivery Lead (SDL)
IQVIA
Toronto, ON
- Full-time
À titre de Directeur adjoint, Solutions et prestation (SDL), vous agirez comme leader stratégique, scientifique et opérationnel au sein du groupe Solutions de données probantes en contexte…
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Electrical Engineering Co-Op
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…electronic hardware and firmware for CoolIT's liquid cooling solutions. Working closely with Engineering, Program Management, and Product teams, you will gain hands-on experience throughout…
Added 1 hour ago
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SAP iXp Intern – Concur Travel Core & AI Software Developer
SAP Careers
Vancouver, BC
- $18 to $36 CAD / hour
- Other
We also look for people who communicate clearly, keep the customer in mind, and enjoy finding smart solutions to problems - whatever stage of your career you're at.
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Sales Consultant Trainee
Sysco
Winnipeg, MB · Sysco Winnipeg
- Full-time
Present Sysco's products and services to customers, addressing their needs and providing solutions.
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Analytics Analyst
PCL Construction
Edmonton, AB
…and translate business questions into actionable analytical solutions. Partner with IT and data professionals to design technical backend and innovate on current…
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Project Sales Associate
Kent Building Supplies
Gander, NL
- Full-time
…their project requirements and assist in planning comprehensive solutions. As knowledgeable sales professionals, Project Sales Associates can provide tailored recommendations which address…
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Quality Auditor
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…issues (NOIs) and other data accuracy points. Further, you are solutions oriented, easily able to see trends and patterns so that you can flag these to your management team. These things…
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Software Engineer
AgileGrid Solutions
Canada
- Full-time
At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers…
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Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
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Graduate Student Researcher
OROT
Montreal, QC
- Part-time
…OROT supports the development and deployment of high-impact solutions for the health system. The incubator collaborates closely with healthcare professionals, researchers, and technology…
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Databricks Developer
BeachHead
Toronto, ON
- $75 to $77 CAD / hour
- Contract
Are you a hands-on Databricks Developer ready to build scalable data solutions? Apply Now!
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Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
Support measurement methodology development and governance for productivity initiatives, including AI-enabled solutions
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Executive Assistant, Team Lead
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
…per year - to look at the impossible and find transformative solutions that turn dreams into…
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Global Specifications Transformation Lead
''
Toronto, ON
- Full-time
Preferred experience with SAP PLM, ProductVision, specification management platforms, PIM solutions, or comparable product information systems.
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Financial Reporting & Tax Compliance, Senior Associate
Pwc Canada
Calgary, AB · Winnipeg, MB
- Full-time
Collaborating with managers and engaging directly with clients to address issues, coordinate solutions, and achieve successful engagement outcomes independently or within a team environment
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Strategy, Transformation & Risk, Senior Associate
Pwc Canada
Toronto, ON
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
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Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
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EHS Specialist
Veolia | North America
Guelph, ON
- Full-time
All vendors must have a current and fully executed MSA on file before submitting candidates
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BIM Coordinator – HaLRT
SYSTRA Canada
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
…consulting firm whose primary focus is to offer transportation solutions, whether for passengers or goods: feasibility studies of building a new railway line, increasing the capacity of the…
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SAP BPA Developer
Experis
Calgary, AB
- $80 to $90 CAD / hour
- Contract
Design, develop, test, deploy, and support of intelligent automation solutions across business processes with SAP Business Process Automation (BPA).
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Directeur ou directrice du développement des affaires/Business Dev Manager
CBRE
Montreal, QC
- Full-time
Solutions espaces globales (SEG) Local est une firme spécialisée en gestion d’installations offrant des services matériels sur mesure. Nous fournissons directement ces services tout en…
Added 1 hour ago
Roads Operations Coordinator
The City of Red Deer
Red Deer, AB
…challenges, and transforming ideas into practical, sustainable solutions. As the role continues to evolve, you will lead and support continuous improvement initiatives that enhance…
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Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC
- Full-time
Le programme d'avions commerciaux A220 recherche un Responsable de projets numériques et IA pour rejoindre notre équipe Solutions Numériques (ABSD) basée à Mirabel (Québec, Canada), où vous…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada