Jobs in Canada

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Added 15 hours ago
IS
Maintenance Supervisor
Irving Shipbuilding
Halifax, NS
- Full-time
Must have the ability to work effectively with Computerized Maintenance Management System
Added 15 hours ago
CC
Administrator, Systems
Cogeco Connexion
Burlington, ON
- Full-time
SKILLS & EXPERTISE (must Have)
Added 15 hours ago
S
Global Methods Engineer - Machining
Safran
Mirabel, QC
- Full-time
Day shift, Monday to Friday, 38 hours per week
Added 15 hours ago
GO
Highway Field Inspector
Government of Manitoba
Steinbach, MB
- Full-time
Must have a valid Manitoba Class 5F Driver's Licence without restrictions · Must have the ability to travel (day or night conditions) within the province (by air or land)
Added 15 hours ago
A
Senior Software Developer, Forma Admin - Back End
Autodesk
Toronto, ON
- Full-time
As a senior developer on the Member Administration team, you will be creating solutions to ensure seamless member management for Autodesk Forma customers. The Member Administration team…
Added 15 hours ago
Business Sustainment Production Engineer
HSBC Global Services Limited
Toronto, ON
Join our Business Sustainment Site Reliability Engineering (SRE) Production team supporting Equity Derivatives (EQD) and Risk and Valuations (RisknVal) technology based in Toronto. This is…
Added 15 hours ago
Project Improvement and Control Room Lead
Perenti Group Services Pty Ltd
Dease Lake 9, BC
Must have good radio etiquette and strong communications skills
Added 15 hours ago
E
Electrical Engineering Co-Op
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As an Electrical Engineering Co-op, you will support the design, development, and testing of electronic hardware and firmware for CoolIT's liquid cooling solutions. Working closely with…
Added 16 hours ago
S
Machinist - Night Shift
Safran
Mirabel, QC
- Full-time
Night shift from Monday to Friday from 12:10 AM to 6:40 AM
Added 16 hours ago
S
Machinist - Weekend Night Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a world leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to the manufacturing of major…
Added 16 hours ago
I
Technical Scrum Master
Infoya
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office per week)
Added 16 hours ago
T
DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Advising business teams on technology choices and ensuring seamless integration with existing systems;
Added 16 hours ago
CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
Added 16 hours ago
DH
Operations Manager
Dessert Holdings
London, ON
- Full-time
This leader will partner closely with EHS, Quality, Food Safety, Maintenance, Engineering, Supply Chain, Warehouse, Human Resources, Finance, and R&D to remove operational constraints and…
Added 16 hours ago
G
Développeur(euse) logiciel / Software Developer - Appliances Platform (Edge OS)
Genetec
Quebec, QC
- Full-time
We work with cutting-edge technologies at the intersection of IoT, embedded systems, and the Cloud to provide solutions that simplify our clients' operations. In a spirit of collaboration,…
Added 16 hours ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks,…
Added 16 hours ago
Q
Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
Provide technical leadership to engineers and designers delivering protection, control, and metering systems for high-voltage substations
Added 16 hours ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
As a Preconstruction Manager within Global Engineering Services (GES) North America (NA) Design & Construction (D&C), you are Amazon's owner's representative during the preconstruction…
Added 16 hours ago
T
Sr. Flutter Engineer
Telna
ON · Ontario, Canada
- Full-time
…travel brands, mobile network operators and enterprises. Our engineering team builds consumer apps and platforms that let millions of people get connected in seconds, wherever they are in…
Added 16 hours ago
C
Assistant Supervisor Engineering Flagging-CA
CN
Quebec, QC
- Full-time
…activities over the assigned territory, in accordance with sound engineering practices, railway standards, procedures and…
Added 16 hours ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Ensure high availability, scalability, and reliability of cloud systems.
Added 16 hours ago
AI
Pega Technical Lead
Apptoza Inc.
Toronto, ON
- Full-time
Bachelor's degree or foreign equivalent in Computer Science, Information Systems, or a related field.
Added 16 hours ago
SE
Outside Sales Representative
Sansom Equipment Limited
Mount Pearl, NL
- Full-time
…pumps, blowers, valves, generators, VFDs and packaged engineered systems for industrial, mining, and municipal applications across Eastern…
Added 16 hours ago
AE
Automation Technician
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Conduct preventative and predictive maintenance on electrical and instrumentation systems, documenting findings and corrective actions.
Added 16 hours ago
T
Sr. Backend Engineer - Node.JS
Telna
ON · Ontario, Canada
- Full-time
…travel brands, mobile network operators and enterprises. Our engineering team builds the platforms and services that let millions of people get connected in seconds, wherever they are in…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada