Jobs in Canada

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Added 14 mins ago
TC
Sr Manager Financial Analysis
Travelers Canada
Toronto, ON
- Full-time
What is a Must Have
Added 14 mins ago
CF
Quality Auditor
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
Added 14 mins ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
Added 14 mins ago
O
Graduate Student Researcher
OROT
Montreal, QC
- Part-time
Added 14 mins ago
B
Databricks Developer
BeachHead
Toronto, ON
- $75 to $77 CAD / hour
- Contract
Added 14 mins ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
…across process automation, digital workplace collaboration, data analytics, and workforce optimization. This role owns the operational infrastructure that enables the team to execute…
Added 14 mins ago
EG
Senior Finance Analyst, Cruise
Expedia Group
Vancouver, BC · Canada - British Columbia - Vancouver
- Full-time
Work onsite in our Vancouver office 3 days per week, in alignment with Expedia Group’s hybrid office model
Added 14 mins ago
T
Data Scientist II, Marketing
Thumbtack
Remote, Canada
- Full-time
- Remote
Own end-to-end analytics for growth marketing, partnering with Marketing, Finance, and external partners to understand user behavior, define target audiences, measure campaign performance,…
Added 14 mins ago
C
Data Partnerships Manager (1-year contract)
Cohere
Remote, Canada
- Contract
- Remote
Added 14 mins ago
'
Global Specifications Transformation Lead
''
Toronto, ON
- Full-time
Added 14 mins ago
PC
Strategy, Transformation & Risk, Senior Associate
Pwc Canada
Toronto, ON
- Full-time
Added 14 mins ago
AL
AltaGas - Specialist, Platform Engineering
AltaGas Ltd.
Calgary, AB · AB - Calgary
- Full-time
AltaGas is scaling enterprise AI, data, analytics, automation, and low-code capabilities across the organization. We are looking for a Specialist, Platform Engineering to own the…
Added 15 mins ago
IB
Full-Time Faculty, Graduate Program Chair (Business Faculty)
International Business University
Toronto, ON
- Full-time
Added 15 mins ago
T
Sr. Backend Engineer - Node.JS
Telna
ON · Ontario, Canada
- Full-time
…customer data, fraud and risk controls, and the data feeds that analytics and finance teams depend…
Added 15 mins ago
K
Software Engineer - Database - Bitnomial
Kraken
Canada
- Full-time
Added 15 mins ago
C
Senior Backend Engineer, LLM Systems
CleverConsult
Canada
- Full-time
You must be based in Canada
Added 30 mins ago
Senior Technical Recruiter, Data
Robinhood
Toronto, ON
This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week
Added 30 mins ago
B
Open Edge Progress Database Administrator (Hybrid)
Broadridge
Toronto, ON · Vancouver, BC
- Full-time
Added 30 mins ago
A
Responsable senior de projets numériques et IA / Senior Digital & AI Project Leader
Airbus
Mirabel, QC
- Full-time
Added 30 mins ago
M
Plan Right Support Agent
Manulife
Toronto, ON
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 30 mins ago
M
Winter Co-op 2027 – Accounting Analyst
Manulife
Toronto, ON
- Full-time
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in…
Added 44 mins ago
IC
CX Strategy & Enablement, Analyst
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Added 44 mins ago
IC
CRM & Sales Enablement, Lead
Interac Corp.
Toronto, ON · Interac Corp. Head Office
- Full-time
Salesforce certifications preferred (e.g., Platform Administrator, Platform Developer I/II, Platform Foundations, CRM Analytics/Einstein, or equivalent), paired with proven expertise in…
Added 44 mins ago
FO
Senior Finance Manager, Programs
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
Responsible for overall GMF, GCCC reporting and analytics through integrated systems (including accounting, grants, CRM and loans)
Added 44 mins ago
Talent Acquisition Specialist
DarkVision
North Vancouver, BC

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada