Jobs in Canada

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Added 14 mins ago
KB
Project Sales Associate
Kent Building Supplies
Gander, NL
- Full-time
Added 14 mins ago
CF
Quality Auditor
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
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T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
…international aerospace environment and play a central role between business needs, technical teams, and key…
Added 14 mins ago
YU
Data Analyst
York University
Toronto, ON
- Full-time
Undergraduate degree. Preferably in computer science, math/statistics, or business. Or equivalent combination of liberal arts degree with further education/experience computer science or…
Added 14 mins ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
…the gap between system administration, automation, and PLM business…
Added 14 mins ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you will be much more than a CAD software user. You will become a true business partner, able to understand client needs, propose practical solutions, and support the digital…
Added 14 mins ago
I
Technical Scrum Master
Infoya
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office per week)
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T
DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
Do you enjoy understanding business needs, defining consistent architectures, and helping clients evolve their manufacturing processes?
Added 14 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 14 mins ago
N
Instrumentation Technologist
Nutrien
Rocanville, SK
- Full-time
Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each…
Added 14 mins ago
CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
Added 14 mins ago
DH
Operations Manager
Dessert Holdings
London, ON
- Full-time
Bachelor's degree in Engineering, Operations, Business, Supply Chain, Food Science, or a related discipline; an equivalent combination of education and relevant manufacturing experience may…
Added 14 mins ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers…
Added 14 mins ago
L
PT Sales Associate- Vancouver Outlet
LVMH
Vancouver, BC
- $20 to $22 CAD / hour
- Part-time
Must have flexibility to work a retail schedule including evenings, weekends and holidays
Added 14 mins ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 14 mins ago
LC
Director, Central Assist Operations
Loblaw Companies Limited
Mississauga, ON
- Full-time
…ability to manage complex operations in a rapidly expanding business…
Added 14 mins ago
B
Databricks Developer
BeachHead
Toronto, ON
- $75 to $77 CAD / hour
- Contract
Working with one of our top financial clients, this role calls for a Databricks Developer to design, develop, and optimise enterprise-grade data pipelines using Databricks and Apache Spark.…
Added 14 mins ago
L
Seasonal Guest Experience Lead | Spring Garden Road
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
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Y
Dynamics CRM Senior Technical Architect
Yochana
Longueuil, QC
- Contract
Must Have Skills
Added 14 mins ago
Q
Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
…and designers, in our Transmission and Distribution Canada business. This role offers long-term workload stability, exposure to a diverse portfolio of projects, and the opportunity to…
Added 14 mins ago
PC
Member Service Specialist (On Site)
Prospera Credit Union
Surrey, BC
- Full-time
Refer customers to other team members and business partners as needed, collaborating to ensure a seamless and rewarding customer experience.
Added 14 mins ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
Demonstrated experience with performance measurement, KPI development, or business metrics reporting
Added 14 mins ago
OH
Legal Assistant - Labour & Employment
Osler, Hoskin & Harcourt LLP
BC · Vancouver, BC
- Full-time
Osler, Hoskin & Harcourt LLP is one of Canada’s leading business law firms. Advising many of Canada’s corporate leaders, as well as U.S. and international parties with extensive interest in…
Added 14 mins ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
Analyze, interpret and report market data and trends to assist with the deployment of specific actions to maximize business opportunities and minimize potential threats
Added 14 mins ago
B
Executive Assistant, Team Lead
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
The role acts as a trusted business partner, responsible for optimizing executive effectiveness, managing competing priorities, coordinating strategic initiatives, and ensuring seamless…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada