Jobs in Canada

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Added 9 mins ago
KB
Project Sales Associate
Kent Building Supplies
Gander, NL
- Full-time
…their project requirements and assist in planning comprehensive solutions. As knowledgeable sales professionals, Project Sales Associates can provide tailored recommendations which address…
Added 9 mins ago
CF
Quality Auditor
Commission for Complaints for Telecom-television Services (CCTS-CPRST)
Ottawa, ON
- $55,000 to $60,000 CAD / year
- Full-time
…issues (NOIs) and other data accuracy points. Further, you are solutions oriented, easily able to see trends and patterns so that you can flag these to your management team. These things…
Added 9 mins ago
T
PLM Project Manager – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
…international aerospace environment and play a central role between business needs, technical teams, and key…
Added 9 mins ago
YU
Data Analyst
York University
Toronto, ON
- Full-time
…recommend, test, implement and provide user training for software solutions specific to the data collection, analysis and reporting. In addition, the incumbent will be responsible for the…
Added 9 mins ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Ensure solutions are delivered in accordance with quality and security requirements and agreed-upon timelines.
Added 9 mins ago
T
PLM Functional Analyst - 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you will be much more than a CAD software user. You will become a true business partner, able to understand client needs, propose practical solutions, and support the digital…
Added 9 mins ago
T
DELMIA Solution Architect – 3DEXPERIENCE
Techso
Montreal, QC
- Full-time
In this role, you will collaborate with business and technical teams to translate client requirements into solutions tailored to their industrial environments. You will serve as a key point…
Added 9 mins ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…positions us to serve customers who seek differentiation through solutions that provide speed, flexibility and maximum productivity. This capability is at the core of our mission and…
Added 9 mins ago
CZ
Project Manager - CZ
Calgary Zoo
Calgary, AB
- Full-time
Project management certification or commitment to obtaining certification is required
Added 9 mins ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers…
Added 9 mins ago
VF
Branch Manager
Valley First
Kamloops, BC
- $100,800 to $129,200 CAD / year
- Full-time
Mutual fund license required depending on region
Added 9 mins ago
B
Databricks Developer
BeachHead
Toronto, ON
- $75 to $77 CAD / hour
- Contract
Are you a hands-on Databricks Developer ready to build scalable data solutions? Apply Now!
Added 9 mins ago
L
Seasonal Guest Experience Lead | Spring Garden Road
lululemon
Halifax, NS
- Full-time
Must have the ability to travel to assigned store with reliable transportation methods
Added 9 mins ago
Y
Dynamics CRM Senior Technical Architect
Yochana
Longueuil, QC
- Contract
Must Have Skills
Added 9 mins ago
Q
Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
…and designers, in our Transmission and Distribution Canada business. This role offers long-term workload stability, exposure to a diverse portfolio of projects, and the opportunity to…
Added 9 mins ago
PC
Member Service Specialist (On Site)
Prospera Credit Union
Surrey, BC
- Full-time
Proactively seek occasions to demonstrate our value proposition, uncover needs, and recommend appropriate solutions.
Added 9 mins ago
RB
Manager, Productivity and Efficiency
Royal Bank of Canada
Toronto, ON
- Full-time
Support measurement methodology development and governance for productivity initiatives, including AI-enabled solutions
Added 9 mins ago
B
Product Manager MDS, Hypodermics and Anesthesia
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $85,000 to $135,000 CAD / year
- Full-time
…per year - to look at the impossible and find transformative solutions that turn dreams into…
Added 9 mins ago
B
Executive Assistant, Team Lead
BD
Mississauga, ON · CAN Mississauga - Derry Road West
- $60,000 to $110,000 CAD / year
- Full-time
…per year - to look at the impossible and find transformative solutions that turn dreams into…
Added 9 mins ago
'
Global Specifications Transformation Lead
''
Toronto, ON
- Full-time
…experiences - together. With a customer-first mindset, we make doing business with McCain…
Added 9 mins ago
MC
Leave & Accommodation Business Partner
Molson Coors
Toronto, ON
- Other
In the role of Leave & Accommodation Business Partner, working in the Toronto Brewery, you will be part of the Leave, Accommodation & Occupational Health team supporting the Ontario & West…
Added 9 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
This role requires approximately 60% regional travel within North America, with potential travel to all North America locations based on business needs.
Added 9 mins ago
PC
Financial Reporting & Tax Compliance, Senior Associate
Pwc Canada
Calgary, AB · Winnipeg, MB
- Full-time
…part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Responsibilities include but are not limited…
Added 9 mins ago
PC
Strategy, Transformation & Risk, Senior Associate
Pwc Canada
Toronto, ON
- Full-time
…vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive…
Added 9 mins ago
A
Head of Communications, Brand & Digital Marketing
Arup
Toronto, ON
- Full-time
In an increasingly competitive marketplace, our Marketing, Communications, and Business Development (MCBD) team enables Arup to build and protect our reputation, deepen client…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada