Jobs in Canada

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Added 3 mins ago
MC
Production Supervisor, Blend and Fill / Superviseur(e) de production, Formulation et Remplissage
Merck Canada
Charlottetown, PE
- Internship
Must be available on-call up to 12 hours per day, 7 days per week for emergency situations
Added 3 mins ago
T
PLM Technical/Functional Architect – Teamcenter
Techso
Montreal, QC
- Full-time
Do you enjoy analyzing business requirements, designing innovative solutions, and helping companies navigate their digital transformation?
Added 3 mins ago
AF
Registered Equity Sales Associate (Retail & Institutional)
ATB Financial
Toronto, ON
- Full-time
Technical Skills: Proficiency in order management systems (OMS), CRM software (e.g., Salesforce), and advanced Microsoft Office skills (Excel, PowerPoint, Word).
Added 3 mins ago
C
Manufacturing Business Analyst (Cabico Coaticook)
Cabico&co
Coaticook, QC
- Full-time
We are seeking a Business Analyst to join our team at our Coaticook, QC site. Your mission: you will bridge the needs of the business and production teams with our technological solutions.…
Added 3 mins ago
A
Superintendent / Concierge - resident or non-resident
Armco
Mascouche, QC
- Full-time
Founded in 1982 by members of the Armoyan family, Armco Capital Inc. has grown from a small family business into a diversified and dynamic group of companies with locations in Canada and…
Added 3 mins ago
FR
Area Manager
FirstService Residential Canada
Mississauga, ON
- Full-time
Comfort with Microsoft Outlook, Word and Excel and willingness to learn scheduling, payroll and quality assurance systems.
Added 3 mins ago
GV
Senior Accountant
Greater Victoria Harbour Authority
Victoria, BC
- Full-time
…administrators and helping shape our financial policies, procedures, and systems. If you have a university degree in accounting, at least four years of progressive accounting experience,…
Added 4 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 4 mins ago
IS
Maintenance Supervisor
Irving Shipbuilding
Halifax, NS
- Full-time
Must have the ability to work effectively with Computerized Maintenance Management System
Added 4 mins ago
CC
Administrator, Systems
Cogeco Connexion
Burlington, ON
- Full-time
SKILLS & EXPERTISE (must Have)
Added 4 mins ago
C
Controller / Contrôleur(e)
Corbec
Kirkland, QC
- Full-time
In-office position with the option of one day per week working from home
Added 4 mins ago
MP
HR Generalist
Mauser Packaging Solutions
Brampton, ON
- Full-time
Demonstrated ability to model leadership behaviors on a continual basis, partnering with business leaders in a dynamic business setting
Added 4 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
Policy & process management: Develop, implement, and maintain payroll policies, procedures, and controls; update systems in line with global payroll initiatives.
Added 4 mins ago
BU
Retail Relationship Banker
BMO U.S.
Toronto, ON
- Full-time
…deliver the desired customer experience and achieve overall business…
Added 4 mins ago
MC
Practicum Coordinator - DMSMM
MaKami College
Calgary, AB
- Full-time
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly…
Added 4 mins ago
MC
Fund Development & Donor Relations Coordinator
MaKami College
Calgary, AB
- Full-time
MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly…
Added 4 mins ago
RG
Corporate Controller
Rohit Group
Edmonton, AB
- Full-time
…relationship, improving controls and working papers, and turning systems and process opportunities into measurable…
Added 4 mins ago
Business Sustainment Production Engineer
HSBC Global Services Limited
Toronto, ON
Bring proven experience in production or application support for business-critical systems with strong troubleshooting and prioritization skills
Added 4 mins ago
RETAIL SALES REPRESENTATIVE - CALGARY
Asahi International
AB · Alberta, AB
…international Czech lager brands, Pilsner Urquell and Kozel. The business has world-class brewing and production facilities in 8 markets – UK, NL, ITL, PL, CZ, SK, HU, RO. In most of these…
Added 4 mins ago
RETAIL SALES REPRESENTATIVE - CALGARY
Asahi International
AB · Alberta, AB
…international Czech lager brands, Pilsner Urquell and Kozel. The business has world-class brewing and production facilities in 8 markets – UK, NL, ITL, PL, CZ, SK, HU, RO. In most of these…
Added 4 mins ago
BV
Work Integrated Learning Officer
Bow Valley College
Calgary, AB
- Full-time
…annually for meaningful careers in health care, social services, business, technology, and creative industries. Every program has a Work Integrated Learning requirement, ensuring students…
Added 4 mins ago
AP
Account Manager
ALTA Performance Materials
CA-VIRTUAL LOCATION
- Full-time
…reinforced plastic; recreation; transportation; and wind energy. The business has operations in multiple locations in the US, Europe, Brazil, India and…
Added 19 mins ago
YU
Data Analyst
York University
Toronto, ON
- Full-time
Undergraduate degree. Preferably in computer science, math/statistics, or business. Or equivalent combination of liberal arts degree with further education/experience computer science or…
Added 19 mins ago
T
3DEXPERIENCE DevOps Specialist
Techso
Montreal, QC
- Full-time
Monitor environments, analyze alerts and error logs, identify root causes, and resolve technical incidents related to systems, networks, databases, or 3DEXPERIENCE deployments;
Added 19 mins ago
I
Technical Scrum Master
Infoya
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Work Arrangement: Hybrid (2 days in office per week)

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada