Jobs in Canada

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Added 14 mins ago
BC
Field Specialist – PTUS
Bantrel Co.
Toronto, ON
- Full-time
Work experience as a field engineer, or assistant superintendent.
Added 14 mins ago
AS
Software Engineer
AgileGrid Solutions
Canada
- Full-time
IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data…
Added 14 mins ago
Aircraft Maintenance Technician M
L3Harris Technologies
Cold Lake, AB
…(Hornet) Fighter Aircraft Program. The Aircraft Maintenance Engineer (AME M) supports aircraft availability and airworthiness through the performance of propulsion, powertrain, and…
Added 14 mins ago
Q
Senior Engineer - Substation Protection & Control
Qualus
Vancouver, BC
- Full-time
Power Your Future with Qualus as a Senior Protection & Control Engineer to join our well-established Protection & Control team of engineers and designers, in our Transmission and…
Added 14 mins ago
MM
IT Support Engineer
Monarch Money
Remote, Canada
- Full-time
- Remote
Monarch is seeking an IT Support Engineer to join our IT team during a period of rapid growth. Reporting directly to the IT Manager, you’ll be a primary point of contact for employee IT…
Added 14 mins ago
Pre-Construction Manager, GES NA, Design and Construction
Amazon
Toronto, ON
Added 14 mins ago
FC
Project Coordinator
Flatiron Construction Corp
Edmonton, AB
- Other
Are you ready to lead with precision and tackle complex challenges? As an experienced Field Engineer, you will leverage your technical knowledge to oversee critical aspects of our projects,…
Added 15 mins ago
AE
Engineering Co-op Student
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
Reporting to the Mine Engineer, you will be part of the Engineering Department. You will provide support to the various operational elements within Engineering department as per…
Added 15 mins ago
K
Principal Database Engineer
Kraken
Canada
- Full-time
We’re hiring a Principal Database Engineer to bring long-term experience and technical judgment to this estate. You’ll assess it, set the goals and direction, and work hands-on with the…
Added 15 mins ago
T
Sr. Flutter Engineer
Telna
ON · Ontario, Canada
- Full-time
Added 15 mins ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Added 15 mins ago
T
Sr. Angular Engineer
Telna
ON · Ontario, Canada
- Full-time
Added 15 mins ago
T
Sr. Backend Engineer - Node.JS
Telna
ON · Ontario, Canada
- Full-time
Added 15 mins ago
K
Software Engineer - DevOps - Bitnomial
Kraken
Canada
- Full-time
Added 15 mins ago
K
Software Engineer - Database - Bitnomial
Kraken
Canada
- Full-time
Added 15 mins ago
C
Senior Backend Engineer, LLM Systems
CleverConsult
Canada
- Full-time
You must be based in Canada
Added 15 mins ago
ES
Advanced DevOps Engineer - EA Sports Technology
EA SPORTS
Vancouver, BC
- Full-time
The EA SPORTS™ Technical Team is seeking an experienced DevOps Engineer to join the organization. This role is ideal for someone with a strong passion for technology and deep experience…
Added 15 mins ago
AG
Senior Mechanical Design Engineer
AME Group
AB · Edmonton, AB
- $93,000 to $114,000 CAD / year
- Full-time
We are looking for a Senior Mechanical Engineer to join our Edmonton office. In this role, you will be responsible for performing engineering calculations and drafting, while coordinating…
Added 15 mins ago
XG
Sr AWS Data Engineer , Halifax, Canada
Xforia Global Talent & Technology Solutions
Halifax, NS
- Contract
Position Summary: The Senior Data Engineer leads complex data engineering projects, working on designing data architectures that align with business requirements. This role focuses on…
Added 15 mins ago
WI
Transportation Engineer-in-Training
WSP in Canada
Dartmouth, NS
- Volunteer
WSP is currently seeking a Transportation Design Engineer-in-Training (EIT) to join our Transportation & Infrastructure team in Dartmouth, Nova Scotia. This opportunity is ideal for an…
Added 15 mins ago
R-
Data Cloud Engineer
RCL - Reitmans Canada Ltd/Ltée
Montreal, QC
- Full-time
As a Cloud Data Engineer, you will play a key role in advancing RCL's data strategy by designing, building and optimizing cloud-based data solutions. You will work closely with business and…
Added 15 mins ago
L
Senior Software Engineer - Global Product Technology (Anaplan, Snowflake)
lululemon
Vancouver, BC
- Full-time
As a Senior Software Engineer, you will lead the design and implementation of complex software systems and features spanning multiple services and components, establishing technical…
Added 15 mins ago
CP
Aircraft Mechanic
Cathay Pacific
Vancouver, BC
- Full-time
Must possess a valid Canadian driver’s license · Must have the permanent legal right to live and work in Canada
Added 15 mins ago
CM
Infrastructure Engineer (Datacenter & Cloud)
Computer Modelling Group
Calgary, AB
- Full-time
Infrastructure Engineer (Datacenter & Cloud)CMG is looking for a hands-on engineer to run our datacenter, Linux/HPC and Microsoft infrastructure, and to modernize it with Terraform, Packer…
Added 15 mins ago
ES
Systems Software Engineer - EA SPORTS™ FC
EA SPORTS
Vancouver, BC
- Full-time
As a Systems Software Engineer, you will help push our primary systems and shared engine into the future. Our systems engineers maintain a broad view of the game and engine systems and look…

AgileGrid Solutions

Software Engineer

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 10, 2026

Original job description

IBM is seeking an engineer to strengthen the incident management foundation supporting Confluent Cloud. This role combines hands-on ownership of operational tools with incident data analysis, helping engineering teams respond effectively and use reliable information to improve service resilience.

About The Company

At IBM Software, we transform client challenges into solutions by building AI-powered, cloud-native products that shape business and society. Our history of innovation offers IBMers opportunities to learn, grow, and make an impact around the world. Software teams work across technologies, partners, and industries to design, develop, and deliver products that support digital transformation. With a culture grounded in curiosity, collaboration, and continuous learning, IBM Software gives employees the opportunity to contribute to products and technologies with global reach.

About The Role

Confluent Cloud processes millions of events per second across AWS, Google Cloud Platform (GCP), and Microsoft Azure. When incidents occur, the systems and processes behind response must reliably notify the right people, track each incident through resolution, and capture useful information for future analysis. As an Incident Management Tooling and Reliability Engineer, you will own and improve this operational foundation, with primary responsibility for PagerDuty and Rootly.

Approximately 75% of your time will be focused on hands-on engineering, including configuration, automation, integrations, and data quality. The remaining time will involve partnering with engineering teams and incident commanders. You will join Cloud Architecture and Reliability – Supportability, a horizontal team responsible for reliability standards and tooling across engineering. The global team uses follow-the-sun coverage and structured handoffs to support sustainable working hours.

Qualifications

Required qualifications include at least four years of experience in site reliability engineering (SRE), production operations, DevOps, or a related engineering role; practical administration experience with incident or on-call tools such as PagerDuty, Rootly, Opsgenie, or incident.io; and proficiency in Python, Go, or a comparable language for scripting and API integrations. You should also bring strong SQL and data analysis skills, experience building dashboards with tools such as Looker, Grafana, or Tableau, and hands-on experience with at least one major cloud platform: AWS, GCP, or Azure.

Clear written communication is essential for producing runbooks, defining metrics, and preparing reports for engineering leaders. Familiarity with incident severity frameworks, post-incident reviews, service-level objectives (SLOs), and error budgets is preferred, as is experience serving on call or as an incident commander. Experience with BigQuery or another cloud data warehouse, Kafka, or distributed systems is also an advantage.

Applicants must be authorized to work in Canada without sponsorship. The role involves technology covered by export regulations and sanctions. Foreign nationals from sanctioned countries and regions identified in the applicable regulations who are working under a permit are not eligible for this position.

Responsibilities

Own and maintain Rootly and PagerDuty configurations, including workflows, escalation policies, schedules, services, form fields, and severity definitions. Build and support integrations across Rootly, PagerDuty, Jira, Confluence, Slack, and the service catalog. Define and document consistent incident metrics, including mean time to detect (MTTD), mean time to mitigate (MTTM), mean time to resolve (MTTR), and incident volume by severity, team, and root cause.

Create dashboards and recurring reports that reveal incident trends, repeat issues, and detection gaps. Audit incident records for missing or inconsistent information, and automate corrections where practical. Support incident commanders and on-call engineers with tooling guidance, onboarding, and documentation. Develop vendor API automations that reduce manual work and improve incident response processes.

Benefits

This full-time role offers the opportunity to work with a global engineering organization, contribute to reliability practices across multiple teams, and develop expertise in cloud operations, incident management, and data analysis. IBM’s learning-focused culture supports ongoing professional growth. Compensation is based on a full-time schedule; the final salary within the applicable range will depend on job-related skills and experience.

Equal Opportunity

IBM is committed to providing equal employment opportunities. Employment decisions are made without discrimination and in accordance with applicable laws and regulations. IBM values diverse perspectives and seeks to create an inclusive workplace where employees can contribute, learn, and grow.

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More about this job

Responsibilities

Own and improve PagerDuty and Rootly configurations, integrations, workflows, and automations, while supporting incident commanders and on-call engineers. Define and audit incident data and metrics, and create dashboards and reports that identify trends, recurring issues, and detection gaps.

Requirements

Requires at least four years of experience in SRE, production operations, DevOps, or a related engineering role, along with practical incident-tool administration and scripting/API integration skills in Python, Go, or a comparable language. Candidates should have strong SQL and data analysis skills, dashboarding experience, hands-on experience with AWS, GCP, or Azure, and clear written communication; applicants must be authorized to work in Canada without sponsorship.

Skills

Incident Management
PagerDuty Administration
Rootly Administration
Python
Go
SQL
Data Analysis
Dashboard Development
Cloud Platforms
API Integrations
Incident Metrics
Reliability Engineering
Technical Documentation
Automation
On-Call Operations
Incident Command

Benefits

Professional Growth
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
Production Operations
DevOps
PagerDuty
Rootly
Opsgenie
Incident.io
Python
Go
SQL
Looker
Grafana
Tableau
AWS
Google Cloud Platform
Microsoft Azure
Jira
Confluence
Slack
BigQuery
Kafka
Distributed Systems
Incident Management
Incident Severity Frameworks
Post-Incident Reviews
Service-Level Objectives
Error Budgets
Mean Time to Detect
Mean Time to Mitigate
Mean Time to Resolve

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Work requirements

Jobs in Canada