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Coordonnateur.trice des espaces de travail
Moneris
Montreal, QC
- Full-time
…including experience, education, skills, certifications, and other business…
Added 15 mins ago
E
Managing Technical Consultant, Intermediate Hydrogeologist and Field Lead
ERM
Vancouver, BC · Calgary, AB
- $93,729 to $112,074 CAD / year
- Full-time
…to solutions that balance environmental responsibility with business…
Added 15 mins ago
MI
Millwright
Mondelēz International
Toronto, ON · Plant - Gladstone - Toronto, Canada
- $42.89 CAD / hour
- Full-time
…Process stability; Participates in the DMS- Daily Management systems meetings at the shift and line…
Added 15 mins ago
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Temporary Fashion Associate - Cambridge
Reitmans (Canada) Ltée/Ltd
Cambridge, ON
- Part-time
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
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AG
Assistant Manager - Processing
Artemis Gold - Blackwater Project
BC
- Other
Demonstrate effective safety leadership by addressing and enforcing BW Gold safety standards, procedures, and safety systems.
Added 30 mins ago
CC
Location Manager
Cintas Canada
Toronto, ON · North York, ON
- Full-time
Cintas is seeking a Location Manager. The Location Manager assists with managing the location's overall operational business while completing a defined curriculum of activities that will…
Added 30 mins ago
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Intermediate/Senior Instrumentation & Controls Engineer
Engcomp
Saskatoon, SK
- Full-time
…in the design, development, and implementation of electrical systems and…
Added 30 mins ago
EP
Field Service Technician - Laval
East Penn Canada: Backup Power Division
Laval, QC
- Full-time
Experience identifying sales opportunities (upselling/cross-selling) and comfort speaking to how upgraded systems would support business output for the customer would be beneficial
Added 1 hour ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 1 hour ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 1 hour ago
SM
Power Builder Developer - 29954-RFR-DTS-074
S M Software Solutions Inc
Winnipeg, MB
- Contract
We are seeking an experienced PowerBuilder Developer to work with one of our Public Sector clients located at 215 Garry Street, Winnipeg, Manitoba. The successful candidate will be…
Added 1 hour ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11500
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dataverse, Dynamics 365 Customer…
Added 1 hour ago
SM
Associate Director - Halifax
S M Software Solutions Inc
Halifax, NS
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 1 hour ago
SM
Software Developer – CRM – Senior - RQ11653
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Software Developer – CRM with strong hands-on experience in Microsoft Dynamics 365, Microsoft Power Platform, Azure solution design, Dynamics CRM Customer Service…
Added 1 hour ago
SM
Associate Director
S M Software Solutions Inc
Toronto, ON
- Full-time
Demonstrated ability to communicate with senior management across IT and business.
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00799
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 1 hour ago
SM
Software Developer – Full Stack – Senior - RQ00798
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in enterprise integration, API development, MuleSoft, Apache Camel, Enterprise Java, REST APIs, cloud and…
Added 1 hour ago
SM
Software Developer – Intermediate - RQ11490
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11490
Added 1 hour ago
SM
RQ11431 - Specialized IT Consultant – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement - RQ11431

Agility IT

Senior ServiceNow Technical Consultant – ITSM / IRM

Toronto, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Senior ServiceNow Technical Consultant – ITSM / IRM

Canada | Contract Type: T4

End Client: Leading Canadian Bank

About the Role

Our consulting client is seeking a Senior ServiceNow Technical Consultant with strong hands-on ServiceNow development expertise across ITSM and related platform capabilities. This role requires deep technical knowledge of ServiceNow application development, workflow automation, integrations, security, and the ServiceNow data model.

The ideal candidate will bring 7+ years of overall experience, including 5+ years of hands-on ServiceNow development experience across multiple product suites. Active CSA (Certified System Administrator) and CAD (Certified Application Developer) certifications are mandatory. Experience with IRM / GRC is highly valued.

Responsibilities

Design, develop, and deploy custom ServiceNow applications, modules, and workflows following ITIL and platform best practices.
Build and manage Flow Designer, Workflow Editor, and Business Rules to automate end-to-end processes.
Create and maintain Service Catalog items, including complex multi-step catalog workflows and approval chains.
Develop and optimize Client Scripts, Script Includes, UI Policies, UI Actions, and Scheduled Jobs.
Implement REST/SOAP integrations with third-party systems using Integration Hub spokes, MID Server, and scripted REST APIs.
Design and implement scalable solutions across ServiceNow ITSM modules, including Incident, Problem, Change, CMDB, Service Catalog, and SLAs.
Work with the ServiceNow data model, ACLs, security architecture, update sets, delegated development, application scopes, and Git source control.
Contribute within Agile / Scrum delivery methodologies.

What You Bring

10+ years of overall professional experience.
5+ years of hands-on ServiceNow development experience across multiple product suites.
Deep expertise in ServiceNow ITSM, including Incident, Problem, Change, CMDB, Service Catalog, and SLAs.
Active CSA (Certified System Administrator) certification, valid and current.
Active CAD (Certified Application Developer) certification, valid and current.
Strong scripting skills in JavaScript, including server-side and client-side ServiceNow APIs.
Proven experience designing and implementing REST/SOAP integrations.
Strong experience with Flow Designer, Workflow Editor, Business Rules, Client Scripts, Script Includes, UI Policies, and UI Actions.
Solid understanding of the ServiceNow data model, ACLs, and security architecture.
Proficiency with update sets, delegated development, application scopes, and Git source control.
Familiarity with Agile / Scrum delivery methodologies.
Experience with IRM / GRC.

Additional Assets

IRM / GRC Implementer or Specialist certification is a significant advantage.
Experience with IRM modules such as Policy & Compliance, Risk, Audit, or Vendor Risk Management.
Knowledge of regulatory frameworks including ISO 27001, NIST CSF, SOC 2, or GDPR.
Experience with ServiceNow ITOM, including Discovery and Service Mapping, or SecOps modules.

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More about this job

Responsibilities

Design, develop, and deploy ServiceNow applications, workflows, catalog items, and ITSM solutions, including Incident, Problem, Change, CMDB, and SLA capabilities. Build integrations and automation while applying platform security, data model, source control, and Agile delivery practices.

Requirements

Requires 10+ years of overall professional experience and 5+ years of hands-on ServiceNow development across multiple product suites, with deep ITSM expertise and strong JavaScript and integration skills. Current CSA and CAD certifications are mandatory; IRM/GRC experience is valued, with related certification and knowledge of regulatory frameworks as advantages.

Skills

ServiceNow Development
IT Service Management
Integrated Risk Management
Governance, Risk, And Compliance
JavaScript
Flow Designer
Workflow Automation
Business Rules
Service Catalog
REST And SOAP Integrations
Integration Hub
MID Server
Access Control Lists
Agile And Scrum

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
ITSM
IRM
GRC
CSA Certification
CAD Certification
ITIL
JavaScript
Flow Designer
Workflow Editor
Business Rules
Service Catalog
Client Scripts
Script Includes
UI Policies
UI Actions
REST APIs
SOAP Integrations
Integration Hub
MID Server
Incident Management
Problem Management
Change Management
CMDB
Service Level Agreements
Access Control Lists
Git
Agile
Scrum
ISO 27001

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