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Legal Assistant

  • Ottawa, ON, Canada

$28 CAD / hour · Contract

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Job details

Pay
$28 CAD / hour
Job type
Contract
Apply by
Posting language
English
Posted

Original job description

Make a Difference Every Day: Bilingual Operational Support Specialist (Remote) | $28/hr | Legal BackgroundAgilus by Synergie is recruiting for several Legal Assistants in the legal field. Are you a bilingual professional with experience in the legal field? Join a remote team where you'll provide high-level support to callers navigating complex situations. In this role, you'll handle inbound inquiries, interpret legal documentation, conduct research, and deliver personalized guidance with empathy and professionalism. This opportunity is ideal for detail-oriented individuals who enjoy problem-solving and making a meaningful impact through exceptional service. Responsibilities:Research and resolve inquiries using internal systems and case filesReview and interpret documentation to provide personalised guidanceDocument client interactions accurately and in detailHandle sensitive matters with empathy, discretion, and professionalismSupport clients through inbound and warm-transferred communicationsRequirements:Use your personal computer meeting required technical specificationsBring a legal background such as Law Clerk, Paralegal, or similar experienceDemonstrate full bilingual fluency in English and FrenchApply strong communication, judgement, and active listening skillsNavigate multiple systems efficiently in a fast-paced environment What's in it for you:$28.00 hourlyFully remote work-from-home position within CanadaOpportunity to leverage legal training in a client-facing support roleStructured and fast-paced professional environmentExposure to complex and sensitive legal mattersStable role with clear processes and expectationsTechnical Requirements:Maintain internet speeds of at least 20 Mbps download and 5 Mbps upload with jitter of 10 ms or lessOperate a computer with Intel i5 or AMD Ryzen 5 processor or betterUse a device with a minimum of 8 GB RAM and 256 GB storageRun Windows 10 or higher, including MacBook Pro M1 running WindowsThis posting is for future talent planning and does not reflect a current vacancy. Interested? Please apply directly online Agilus by Synergie would like to thank all candidates for their interest in this opportunity. Due to the volume of resumes we receive; we may only be able to respond directly to those candidates being selected for an interview.We encourage you to visit agilus.ca regularly or subscribe to our email alerts at agilus.ca/Account/Register as new exciting employment opportunities become available daily.

More about this job

Responsibilities

The Legal Assistant at Agilus Work Solutions will research and resolve client inquiries using internal systems and case files. They will review legal documents, give personalized guidance by phone, and record each client interaction carefully.

Requirements

Candidates need a legal background such as Law Clerk or Paralegal experience and full fluency in English and French. They also need strong communication, judgement and active listening skills, plus a personal computer that meets the stated technical specifications.

Skills

  • Legal research
  • Legal documentation review
  • Case file management
  • Client communication
  • Active listening
  • Judgement
  • Bilingual English and French
  • Customer service
  • Inbound call handling
  • Multi-system navigation
  • Attention to detail
  • Documentation
  • Empathy and discretion
  • Windows operating system
  • Problem-solving

Benefits

  • Fully remote work from home
  • Stable role with clear processes

Categories

  • Legal
  • Customer Service & Support
  • Government & Public Sector

Keywords

  • Legal Assistant
  • Paralegal
  • Law Clerk
  • bilingual English French
  • remote work
  • legal support
  • client services
  • call centre
  • legal research
  • case files
  • documentation review
  • work from home
  • Windows 10
  • customer support
  • legal inquiries
  • Canada remote

Seniority

Entry level

Tools

  • Windows 10 or higher
  • Internal case file systems

Languages

  • English
  • French

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