Software Product Manager

Software Product Manager

About the Opportunity

We are seeking a Software Product Manager to lead the evolution of digital products and platforms, ensuring they deliver measurable business value, exceptional user experiences, and data-driven outcomes. In this role, you will own the product backlog and roadmap, partnering closely with cross-functional teams to continuously discover, prioritize, and deliver features that meet customer needs and support strategic business objectives.

Key Responsibilities

• Own and maintain the product roadmap and prioritized backlog for digital products, platforms, and online tools.
• Lead product discovery efforts, gathering insights from customers, stakeholders, and market trends to inform product decisions.
• Collaborate with design, engineering, analytics, marketing, operations, and business teams to define and deliver impactful features.
• Drive continuous improvement of the user experience through customer feedback, behavioral data, and usability insights.
• Identify, assess, and mitigate product, delivery, and adoption risks throughout the development lifecycle.
• Develop a deep understanding of customer needs and create personalized digital experiences and customer journeys.
• Partner with growth and analytics teams to monitor performance metrics, track outcomes, and optimize product effectiveness.
• Facilitate stakeholder alignment on priorities, scope, and release timelines.
• Champion Agile product practices and contribute to a culture of continuous discovery and delivery.

Qualifications

• Bachelor's degree in Business, Marketing, Information Technology, Engineering, Mathematics, Arts, or a related field, or equivalent practical experience.
• 2+ years of experience supporting digital product initiatives, technology implementations, website redesigns, or software development projects.
• 1+ years of experience in a Product Owner, Product Management, Business Analyst, or related role.
• Working knowledge of Agile delivery frameworks, including Scrum, Kanban, Lean, or similar methodologies.
• Experience with mobile application development (iOS and Android) is considered an asset.

What You Bring

• Strong analytical, critical thinking, and problem-solving abilities.
• Experience developing product strategies aligned with business goals, customer needs, and measurable outcomes.
• Understanding of user research, customer feedback loops, and behavioral analytics.
• Excellent communication, presentation, and stakeholder management skills.
• Ability to influence decisions and build consensus across diverse teams.
• Passion for creating customer-centric digital experiences and bringing product vision to life.
• Strong leadership skills with the ability to drive initiatives from concept through delivery.

This is an excellent opportunity for a collaborative and data-driven product professional who thrives in fast-paced environments and enjoys turning customer insights into innovative digital experiences.