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Added 2 mins ago
B
Représentant service à la clientèle
BMO
Boucherville, QC
- Full-time
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Added 2 mins ago
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Customer Experience Associate - Korean Language Skills and Asset
TD
Coquitlam, BC
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 mins ago
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Data Engineer II
TD
Toronto, ON
- Full-time
…complete business solutions, including data models (entity relationship diagrams, dimensional data models), ETL and business rules, data life-cycle management, governance, lineage, and…
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Personal Banker - Beaconsfield Branch
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Beaconsfield, QC
- Full-time
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HR
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Toronto, ON
- Full-time
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
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Channel Manager, Dealer
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Toronto, ON
- Full-time
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Channel Manager, Dealer
Roadpost
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- Full-time
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Added 17 mins ago
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Manager, Policy Management
BMO
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- Full-time
…key role in shaping and advancing the organization's Policy Management Framework. As Manager, Policy Management, you will act as a trusted advisor to stakeholders across the business,…
Added 17 mins ago
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Sales Consultant Trainee
Sysco
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- Full-time
Mandatory use of CRM tool (Sysco 360) as customer relationship management and pipeline management, as well as a communication and measurement tool.
Added 17 mins ago
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Director, Investor Services
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Mississauga, ON
- Full-time
Deliver feedback to senior management on team performance, client challenges and department initiatives.
Added 17 mins ago
Territory Manager, Implants
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BC · Canada Home Office, BC
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Added 17 mins ago
Territory Manager, Implants
Dentsply Sirona, Inc
BC · Canada Home Office, BC
The primary responsibility of the implants territory manager position is account management, business development and the successful execution of their business plan. This is accomplished…
Added 17 mins ago
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Account Manager - Ontario West Toronto & Peel
Savaria
Mississauga, ON
- $50,000 to $70,000 CAD / year
- Full-time
…product portfolio include therapeutic surfaces for pressure management and positioning, a complete range of innovative ceiling and floor lifts and slings. Savaria Patient Care is a division…
Added 17 mins ago
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Account Manager - Ontario East Toronto & Durham
Savaria
Toronto, ON
- $50,000 to $70,000 CAD / year
- Full-time
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Added 17 mins ago
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Relationship Manager
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Montreal, QC
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As a Relationship Manager, you will be responsible for fostering and leveraging of relationships with clients at the Senior management level and ensuring that clients receive the services…
Added 32 mins ago
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Wealth Planning Assistant
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Thorough knowledge of Client Relationship Management tools and reports.
Added 32 mins ago
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Territory Executive - CANADA
thern Sanitation Inc
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- Full-time
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress versus goals and status of key customer relationships.
Added 32 mins ago
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Customer Experience Leader
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- From $16 CAD / hour
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Supports omni-channel execution, including customer pickups, Manhattan order management activities, online returns, customer issue resolution, and related customer interactions, ensuring a…
Added 32 mins ago
通
Customer Development Manager
通用磨坊股份有限公司
Mississauga, ON · Toronto, ON
- Full-time
As a Customer Development Manager, you’ll own the commercial strategy and day-to-day relationships with your customers. You will be responsible for delivering financial results for your…
Added 32 mins ago
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Sales Support | Support aux ventes - Noramco
Noramco
Montreal, QC · NCS - St-Laurent
- Full-time
This is a multi-function role in a Business Centre. Reporting to the Business Centre Manager, the person in the Sales Support role should be a dynamic self-motivated individual ready to…
Added 47 mins ago
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Claims Advisor, Catastrophe Claims
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- Full-time
Proactively and consistently remain in contact with the customer to establish and maintain a relationship of trust to resolve claims in a timely manner
Added 47 mins ago
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Operations Officer III
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Prioritize and complete own workload to meet SLA requirements for service and productivity and / or support team manager in prioritizing and managing team workload

AGLC

Manager, Contracted Services

AB, Canada
Edmonton, AB, Canada

$104,810 to $144,114 CAD / year · Temporary

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Job details

Pay: $104,810 to $144,114 CAD / year
Job type: Temporary
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT CORPORATE SERVICES

This Corporate Services Division provides corporate business support services for AGLC. It consists of the Office of the CFO, Corporate Operations, Finance, Procurement, Properties, Strategy, Enterprise Risk Management and Internal Audit.

ABOUT THE POSITION

Manager, Contracted Services

Job Req: 1372

Location: St. Albert - Corriveau

Division/Branch: Corporate Services / Procurement

Classification: SCN.03.001.M30

Status: Temporary - FT

Salary: $104,810.00 - $144,114.00

Reports to: Chelle Busch

Closing Date: November 11, 2026

JOB SUMMARY

Do you have the ability to read minds, anticipate needs, and conjure up minor miracles? If this sounds like you, AGLC would like to hear from you. The Procurement Branch is looking for a Manager of the Contracted Services section for a temporary span of 2 years.

Working with a dynamic leadership team and reporting to the Director, Procurement, the Manager, Contracted Services is responsible for leading a team of professional resources to procure medium to high dollar goods, services, and construction where the value, risk and complexity generally require multiple proposals.

The Contracted Services unit provides progressive and proactive procurement services to help business areas achieve their objectives, while striking the appropriate balance between serving customers’ business needs and compliance with applicable policies, legislation and contract law. The Manager delivers procurement services that add value to the AGLC and that enable the achievement of business objectives while demonstrating excellence, fairness, integrity, openness and transparency in all aspects of their work.

The Manager’s responsibilities include planning and coordination, procurement delivery, stakeholder relationships, contract and vendor management, policy and process development, staffing and performance management.

KEY RESPONSIBILITIES

Lead procurement planning, coordination, and delivery activities utilizing the organization's ERP system and various procurement software and online tools.
Ensure procurement processes are conducted efficiently, ethically, and in accordance with established policies and regulatory requirements.
Support the development and implementation of procurement strategies that align with organizational objectives.
Build and maintain strong working relationships with internal business partners, external stakeholders, and vendors.
Provide guidance, training, and information sessions related to procurement policies, procedures, and best practices.
Promote a customer-focused approach and support evolving public procurement standards and practices.
Work closely with leaders responsible for Vendor and Contract Management and Strategic Procurement and Integration to advance key procurement initiatives.
Contribute to organizational procurement strategy, policy development, and process improvements.
Monitor emerging procurement trends, risks, and industry best practices to identify opportunities for innovation and enhanced service delivery.

SKILLS & ABILITIES

University degree in supply chain, procurement, or related discipline from a recognized university or college
4+ years progressively responsible experience in public purchasing in a large public sector organization
At least 1+ year of supervisory experience
Considerable knowledge of applicable trade agreement obligations as well as Canadian contract law.
Demonstrated knowledge of procurement and vendor performance management for information technology services.
Knowledge of project management, change management, ITIL, COBIT or Six Sigma would be an asset.

NOTE:

To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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More about this job

Responsibilities

Lead a team delivering medium- to high-value procurement of goods, services, and construction, ensuring processes are efficient, ethical, and compliant with policies and regulations. Develop procurement strategies and improve policies and processes while managing stakeholder relationships, vendor and contract matters, staff performance, and procurement initiatives.

Requirements

Requires a university or college degree in supply chain, procurement, or a related discipline, at least four years of progressively responsible public purchasing experience in a large public-sector organization, and at least one year of supervisory experience. Candidates should know trade agreement obligations, Canadian contract law, and procurement and vendor performance management for IT services; project management, change management, ITIL, COBIT, or Six Sigma knowledge is an asset.

Skills

Procurement Planning
Public Purchasing
Procurement Delivery
Contract Management
Vendor Performance Management
Trade Agreement Compliance
Canadian Contract Law
ERP Systems
Procurement Software
Policy Development
Process Improvement
Team Leadership
Performance Management
Project Management
Change Management

Visa sponsorship

Not detected in the job text

Hiring contact

Chelle Busch

Keywords

Public Procurement
Supply Chain
Procurement Planning
Procurement Strategy
Public Purchasing
Trade Agreements
Canadian Contract Law
Contract Management
Vendor Management
Vendor Performance Management
Information Technology Services
ERP Systems
Procurement Software
Online Procurement Tools
Project Management
Change Management
ITIL
COBIT
Six Sigma
Policy Development
Process Improvement
Stakeholder Management
Risk Management
Construction Procurement

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