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Added 4 mins ago
AI
Technical Lead - SharePoint Online, Power Platform & Copilot Studio (Microsoft 365, SPFx , Power Apps)
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Vancouver, BC
- Full-time
Communicate effectively with business users, customer stakeholders, architects, service owners, technical teams, and support teams
Added 4 mins ago
MM
Assistant Shop Manager, Holt Renfrew Bloor Street
Max Mara Fashion Group
ON · Ontario, Canada
- Full-time
Deliver an exceptional luxury shopping experience by leading through service excellence.
Added 4 mins ago
AA
Inside Sales Executive, Admissions
Alive Academy of Natural Health
Vancouver, BC
- Full-time
Our investment in digital marketing, publishing channels, automation and AI-supported customer service provides a strong foundation for your success.
Added 4 mins ago
AI
Senior Sql Database Administrator
Apptoza Inc.
Vancouver, BC
- Full-time
The person will lead Microsoft SQL Server database administration, production support, operational governance and database service delivery. The role requires hands-on SQL DBA expertise,…
Added 4 mins ago
RP
Assistant Property Manager - Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $60,000 to $70,000 CAD / year
- Full-time
…high-performing team. If you're passionate about real estate, customer service, and making a meaningful impact, this is where your next exciting chapter…
Added 4 mins ago
EO
Scientist II
Evonik Oxeno
Burnaby, BC
- Full-time
EVONIK Vancouver Laboratories (VAN), the operating drug delivery service site of Evonik Canada Inc., is a Contract Development and Manufacturing Organization (CDMO) that provides CMC…
Added 4 mins ago
Retail Experience Lead
Fire & Flower Inc.
Kapuskasing, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 4 mins ago
Retail Sales Associate
Fire & Flower Inc.
Thompson, MB
The Retail Sales Associate, under the direction of the Retail Experience Lead, is primarily responsible for greeting customers and providing guidance on where they may find items within the…
Added 4 mins ago
Product Advisor - Jim Pattison Toyota Northshore
The Jim Pattison Auto Group
North Vancouver, BC
…individuals who bring strong work ethic, energy, and a passion for customer…
Added 4 mins ago
MH
Master of Library Information Science Student (1 Temporary Fulltime Position - Jan-April Term)
Middlesex-London Health Unit
London, ON
- Full-time
Previous library, archival, information management, research, or customer service experience obtained through employment, volunteer activities, academic projects, or practicum placements…
Added 4 mins ago
Catering Manager - February 2027
Capilano Golf and Country Club
BC · West Vancouver, BC
We are seeking a Catering Manager to lead our catering business through our busy golf season and beyond. This position will report to the Food and Beverage Director to maintain all member…
Added 4 mins ago
Senior Licensing Specialist
SOCAN - The Society of Composers, Authors and Music Publishers of Canada
Toronto, ON
…responsible for providing support to junior staff and team lead where required as well as contributing to the team KPIs and strategic goals. It is an expectation of this role that the…
Added 4 mins ago
SH
Journeyman-Stationary Engineer 3rd Class- Full Time
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
· Commitment to customer service and teamwork
Added 4 mins ago
BB
Service Coordinator
Bosch Building Technologies
Vancouver, BC
- $50,000 to $65,000 CAD / year
- Full-time
Escalate customer complaints to the Service Coordinator II or Team Lead.
Added 19 mins ago
WC
Field Sales Support Specialist
White Cap
Edmonton, AB
- Full-time
…Manages all aspects of the order cycle as necessary to ensure customer satisfaction including prospecting, quoting, purchasing, vendor management, expediting, and lead…
Added 19 mins ago
PH
Lab Manager, Ref ID, Sus, Resp, Legionella
Public Health Ontario
Toronto, ON
- Full-time
Provides and supports outreach and customer service/client management to partners, clients, members of the public and stakeholders, e.g., public health units, hospitals, institutes, long…
Added 19 mins ago
UO
Senior Coordinator, Athletic Operations (Facilities)
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
Manage the daily operations, customer service, and staff coordination of client services and sports facilities to ensure a safe, inclusive, and high-performing environment that supports the…
Added 19 mins ago
UO
Specialist, Health Promotion
University of Ottawa
Ottawa, ON · Minto Sports Complex
- Full-time
…other designated Health Promotion spaces, in delivering quality customer service and peer support to visitors of the WL. Coordinate HP (Health Promotion) spaces by providing evidence-based…
Added 19 mins ago
OH
Senior Specialist, Technical-1
Ontario Health
Toronto, ON
- Full-time
Added 19 mins ago
AG
Game Facilitator
Activate Games
Toronto, ON
- Part-time
High school diploma, CAEC, GED, or equivalent, and/or 1 year of customer service experience is considered an asset
Added 19 mins ago
SC
shift supervisor - Store# 69769, 6155 ERIN MILLS PARKWAY
Starbucks Coffee Company
Mississauga, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 19 mins ago
D
Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 19 mins ago
C
Wealth Strategist-Bilingual
CIBC
Montreal, QC
- Full-time
Analytical Thinking, Client Service, Customer Experience (CX), Financial Advising, Investment Planning, Investment Products, Portfolio Management, Retirement Planning, Work Collaboratively
Added 19 mins ago
C
Associate, Commercial Banking
CIBC
Kitchener, ON
- Full-time
Business Banking, Business Development, Business Opportunities, Client Service, Customer Experience (CX), Lending, Portfolio Management
Added 19 mins ago
A
Customer Service Experience Representative, Temporary
Aviso
Toronto, ON
- $52,000 to $60,000 CAD / year
- Temporary
We're looking to fill an open role with an incredible Customer Service Experience Representative to join our Contact Centre team for 12 months.

AGLC

Manager, Contracted Services

AB, Canada
Edmonton, AB, Canada

$104,810 to $144,114 CAD / year · Temporary

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Job details

Pay: $104,810 to $144,114 CAD / year
Job type: Temporary
Apply by: Nov 11, 2026
Posting language: English
Posted: Nov 5, 2026

Original job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT CORPORATE SERVICES

This Corporate Services Division provides corporate business support services for AGLC. It consists of the Office of the CFO, Corporate Operations, Finance, Procurement, Properties, Strategy, Enterprise Risk Management and Internal Audit.

ABOUT THE POSITION

Manager, Contracted Services

Job Req: 1372

Location: St. Albert - Corriveau

Division/Branch: Corporate Services / Procurement

Classification: SCN.03.001.M30

Status: Temporary - FT

Salary: $104,810.00 - $144,114.00

Reports to: Chelle Busch

Closing Date: November 11, 2026

JOB SUMMARY

Do you have the ability to read minds, anticipate needs, and conjure up minor miracles? If this sounds like you, AGLC would like to hear from you. The Procurement Branch is looking for a Manager of the Contracted Services section for a temporary span of 2 years.

Working with a dynamic leadership team and reporting to the Director, Procurement, the Manager, Contracted Services is responsible for leading a team of professional resources to procure medium to high dollar goods, services, and construction where the value, risk and complexity generally require multiple proposals.

The Contracted Services unit provides progressive and proactive procurement services to help business areas achieve their objectives, while striking the appropriate balance between serving customers’ business needs and compliance with applicable policies, legislation and contract law. The Manager delivers procurement services that add value to the AGLC and that enable the achievement of business objectives while demonstrating excellence, fairness, integrity, openness and transparency in all aspects of their work.

The Manager’s responsibilities include planning and coordination, procurement delivery, stakeholder relationships, contract and vendor management, policy and process development, staffing and performance management.

KEY RESPONSIBILITIES

Lead procurement planning, coordination, and delivery activities utilizing the organization's ERP system and various procurement software and online tools.
Ensure procurement processes are conducted efficiently, ethically, and in accordance with established policies and regulatory requirements.
Support the development and implementation of procurement strategies that align with organizational objectives.
Build and maintain strong working relationships with internal business partners, external stakeholders, and vendors.
Provide guidance, training, and information sessions related to procurement policies, procedures, and best practices.
Promote a customer-focused approach and support evolving public procurement standards and practices.
Work closely with leaders responsible for Vendor and Contract Management and Strategic Procurement and Integration to advance key procurement initiatives.
Contribute to organizational procurement strategy, policy development, and process improvements.
Monitor emerging procurement trends, risks, and industry best practices to identify opportunities for innovation and enhanced service delivery.

SKILLS & ABILITIES

University degree in supply chain, procurement, or related discipline from a recognized university or college
4+ years progressively responsible experience in public purchasing in a large public sector organization
At least 1+ year of supervisory experience
Considerable knowledge of applicable trade agreement obligations as well as Canadian contract law.
Demonstrated knowledge of procurement and vendor performance management for information technology services.
Knowledge of project management, change management, ITIL, COBIT or Six Sigma would be an asset.

NOTE:

To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
An equivalent combination of education and experience may be considered. Candidates with lesser qualifications may be considered at a lower classification and salary. This recruitment may be used to fill future vacancies.
AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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More about this job

Responsibilities

Lead a team delivering medium- to high-value procurement of goods, services, and construction, ensuring processes are efficient, ethical, and compliant with policies and regulations. Develop procurement strategies and improve policies and processes while managing stakeholder relationships, vendor and contract matters, staff performance, and procurement initiatives.

Requirements

Requires a university or college degree in supply chain, procurement, or a related discipline, at least four years of progressively responsible public purchasing experience in a large public-sector organization, and at least one year of supervisory experience. Candidates should know trade agreement obligations, Canadian contract law, and procurement and vendor performance management for IT services; project management, change management, ITIL, COBIT, or Six Sigma knowledge is an asset.

Skills

Procurement Planning
Public Purchasing
Procurement Delivery
Contract Management
Vendor Performance Management
Trade Agreement Compliance
Canadian Contract Law
ERP Systems
Procurement Software
Policy Development
Process Improvement
Team Leadership
Performance Management
Project Management
Change Management

Visa sponsorship

Not detected in the job text

Hiring contact

Chelle Busch

Keywords

Public Procurement
Supply Chain
Procurement Planning
Procurement Strategy
Public Purchasing
Trade Agreements
Canadian Contract Law
Contract Management
Vendor Management
Vendor Performance Management
Information Technology Services
ERP Systems
Procurement Software
Online Procurement Tools
Project Management
Change Management
ITIL
COBIT
Six Sigma
Policy Development
Process Improvement
Stakeholder Management
Risk Management
Construction Procurement

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