Jobs in Canada

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Added 6 mins ago
JI
Overnight Freight Flow Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
Must have a means of transportation
Added 6 mins ago
SC
Retail Assistant Manager
Staples Canada
Victoriaville, QC
- Full-time
…associates. Provide clear and regular coaching and feedback to enable continuous improvement and career centered development is ongoing. Manage performance appraisals and career action…
Added 6 mins ago
PC
Contractor Safety Management Lead
PETRONAS Canada
Calgary, AB
- Full-time
Champion continuous improvement in contractor safety management and assurance practices
Added 6 mins ago
D
Manager, Strategic Initiatives
dentalcorp
Toronto, ON · Support Centre - Toronto Office
- Full-time
Manage assigned products and programs, including roadmaps, requirements, project plans, governance, stakeholder engagement, adoption measures, and continuous improvement.
Added 21 mins ago
M&
Test Analyst
Malisa & Partners Legal Practitioners
Canada
- Full-time
Contribute to continuous improvement of QA processes and testing standards.
Added 21 mins ago
AM
Operations Analyst - Entry to Mid Level
Assiut Motorsport
Canada
- Full-time
Support process automation, workflow optimization, and continuous improvement initiatives.
Added 21 mins ago
FI
Client Service Delivery Manager
Flextrack Inc
Canada
- Full-time
Foster a culture of accountability, collaboration, continuous improvement, and customer-centricity.
Added 21 mins ago
A
Regional Manager, North
AGLC
AB · Edmonton, AB
- $119,621 to $164,479 CAD / year
- Full-time
Establish and monitor operational performance measures and key performance indicators that protect gaming revenue and drive continuous improvement.
Added 21 mins ago
C
Supply Chain Planner - Mandarin
Collabera
Mississauga, ON
- Contract
Measure component level planning and fulfillment performance and set continuous improvement targets thru long range planning.
Added 21 mins ago
BI
AEM Business Analyst
BURGEON IT SERVICES
Calgary, AB
- Contract
Conduct customer demos, gather feedback, and drive continuous product improvement through data-driven recommendations.
Added 21 mins ago
BI
AEM Business Analyst
BURGEON IT SERVICES
Calgary, AB
- Contract
Conduct customer demos, gather feedback, and drive continuous product improvement through data-driven recommendations.
Added 21 mins ago
GS
Business Analyst – Adobe Experience Manager (AEM)
Gala Solutions
Calgary, AB
- Contract
Conduct customer demos, gather feedback, and drive continuous product improvement through data-driven recommendations.
Added 21 mins ago
R
Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
Added 21 mins ago
RB
Technical Supervisor
Red Bull
Chilliwack, BC
- Full-time
Reporting to the Technical Manager, the Technical Supervisor is responsible for leading and optimizing all maintenance, reliability, and technical operations that support production,…
Added 21 mins ago
Manager, Governance & Strategy - Global Compliance Trade Surveillance (12 Month Contract)
Scotiabank
Toronto, ON
Identifies potential non-compliance, control gaps, emerging risks, and trends, and recommends appropriate actions to support timely remediation and continuous program improvement.
Added 21 mins ago
IO
Senior Manager, Financial Planning & Analysis
Irving Oil
Saint John, NB
- Full-time
Champion a culture of accountability, continuous improvement, collaboration, and financial excellence.
Added 21 mins ago
Specialist, Information Governance Program
Independent Electricity System Operator
Canada
Under the guidance of the Supervisor and Senior Manager, support the design, implementation, and continuous improvement of the Information Governance (IG) Program, including embedding IG…
Added 21 mins ago
VC
Technical Account Manager
Valsoft Corporation
Remote, Canada
- Remote
Vocantas is looking for a Technical Account Manager to make sure our customers succeed after they buy, partnering with the Account Executive who owns each account. This role blends hands-on…
Added 21 mins ago
AA
Quality Assurance Co-op
Almag Aluminum
Brampton, ON
- Full-time
Must have strong hands on experience using Solidworks
Added 36 mins ago
HR
Environmental Attendant
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Must have a positive attitude and a genuine desire to work in fast pace environment
Added 51 mins ago
S
IT Cloud & DevOps Engineer
Survalent
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Participate in audits and continuous improvement activities.
Added 51 mins ago
AA
Quality Assurance Co-op
ALMAG Aluminum
Brampton, ON
- Full-time
Must have strong hands on experience using Solidworks
Added 51 mins ago
B
Sales Operations Manager (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 51 mins ago
RH
Accounting Manager
Robert Half
AB · Edmonton, AB
- $115,000 to $125,000 CAD / year
- Full-time
Our client is seeking an experienced Accounting Manager to oversee day-to-day financial operations while providing leadership to a growing accounting team.
Added 51 mins ago
Service Manager (Machine & Automation Solutions)
Source Atlantic Ltd.
Winnipeg, MB · Calgary, AB
The Service Manager will lead the CNC and Machine Repair service team across Manitoba, Saskatchewan, Alberta, and British Columbia, ensuring responsive, high-quality service while driving…

AGLC

Regional Manager, North

AB, Canada
Edmonton, AB, Canada

$119,621 to $164,479 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $119,621 to $164,479 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT BUSINESS DEVELOPMENT OFFICE – CUSTOMER CARE

The Business Development Office – Customer Care branch is responsible for providing efficient and effective delivery of support services required for all provincial gaming retail networks, inclusive of over 2800 Lotto Spot retailers, over 700 VLT retailers and 29 Casinos/Racing Entertainment Centres as well as support for the Cannabis retail network, which is comprised of over 750 cannabis retailers. Our mission is to support our business teams and their achievement of annual revenue targets through provincially operated gaming and cannabis activities that align with AGLC's vision of responsible gaming and delivery of safe cannabis. Customer Care enhances the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

AGLC call centres support all retail networks in the Province of Alberta, albertacannabis.org, provide dispatch support to AGLC technicians, triage support for IT, Regulatory, Business Development Office teams and public support calls including retailer training programs and the Customer Complaint lines.

ABOUT THE POSITION

Regional Manager, North

Job Req: 1384

Location: St. Albert - Corriveau

Division/Branch: Gaming / Technical Services & Compliance

Classification: Leadership II

Status: Permanent - FT

The salary range for this position is $119,621.00 - $164,479.00 annually. New employees are typically hired between the minimum and midpoint of the range, depending on qualifications, experience, competencies, and internal equity considerations.

Reports to: Terry Knull

Closing Date: November 22nd 2026

JOB SUMMARY

Reporting to the Director, Technical Services & Compliance, the Regional Manager, North is responsible for the strategic leadership, planning, and management of Technical Services operations across Northern Alberta. This position provides leadership to multiple Field Service and Deployment Managers, and is accountable for ensuring operational excellence, gaming integrity, stakeholder satisfaction, employee development, and achievement of branch performance objectives. The Regional Manager oversees the deployment, maintenance, and protection of electronic gaming assets while supporting corporate initiatives and revenue-generating activities across multiple gaming business streams.

KEY RESPONSIBILITIES

Lead Technical Services operations across Northern Alberta, ensuring resources, staffing, and service delivery meet operational objectives.
Provide leadership, coaching, and performance management to Field Service Managers and the Field Deployment Manager while fostering a safe and high-performing work environment.
Develop and execute operational strategies, budgets, and resource plans that support branch and organizational goals.
Oversee the delivery of major projects and initiatives, ensuring effective planning, resource allocation, and stakeholder engagement.
Ensure the integrity, security, deployment, maintenance, and performance of gaming equipment and systems across all gaming streams.
Establish and monitor operational performance measures and key performance indicators that protect gaming revenue and drive continuous improvement.
Lead Gaming Integrity programs and ensure compliance with organizational standards, regulatory requirements, and risk management practices.
Build and maintain strong relationships with internal business partners, stakeholders, vendors, and service providers to support operational excellence and customer satisfaction.

SKILLS & ABILITIES

A minimum of a post-secondary diploma or degree.
Minimum of five years of in-depth related gaming industry experience including leadership experience with proven success in formulating and implementing processes, managing complex issues, and applying an integrated approach to organizational procedures.
In-depth knowledge of gaming specific technologies within a customer service organization with excellent analytical, technical, administrative, operational and human resource skills.
Exceptional communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders.
Excellent project management skills with a track record of successfully delivering complex technical projects.

NOTE:

To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
This recruitment may be used to fill future vacancies.
AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
At AGLC, we believe compensation is more than base salary. We invest in our employees through competitive pay, comprehensive benefits, learning and development opportunities, and rewarding careers.

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More about this job

Responsibilities

Lead Technical Services operations across Northern Alberta, managing field service and deployment leaders, budgets, resources, and major initiatives. Protect the integrity and performance of gaming equipment and systems while ensuring compliance, strong stakeholder relationships, and achievement of operational and revenue objectives.

Requirements

A post-secondary diploma or degree and at least five years of in-depth related gaming industry experience, including leadership experience, are required. Candidates should bring knowledge of gaming technologies, strong analytical, technical, operational, administrative, and human resource skills, excellent communication abilities, and a record of delivering complex technical projects.

Skills

Strategic Leadership
Gaming Industry Experience
Operational Planning
Budget Management
Resource Planning
People Leadership
Coaching And Performance Management
Project Management
Gaming Technology
Gaming Integrity
Regulatory Compliance
Risk Management
Stakeholder Engagement
Analytical Skills
Communication And Interpersonal Skills
Continuous Improvement

Benefits

Competitive Pay
Comprehensive Benefits
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Terry Knull

Keywords

Gaming Industry
Technical Services
Gaming Technology
Electronic Gaming Assets
Gaming Equipment
Gaming Systems
Gaming Integrity
Field Service
Deployment
Operations Management
Strategic Planning
Budget Management
Resource Planning
Project Management
Performance Measures
Key Performance Indicators
Revenue Protection
Regulatory Compliance
Risk Management
Stakeholder Engagement
Vendor Management
Customer Service
Continuous Improvement
Employee Development
Security Clearance

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Work requirements

Jobs in Canada