Jobs in Canada

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Added 4 mins ago
DT
Store Manager
Dollar Tree Stores
Fort Qu'appelle, SK
- Full-time
As a Store Manager, you will be responsible for leading a team of associates to drive profitable sales. Reporting to the District Manager, you will oversee all operational activities within…
Added 4 mins ago
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Personal Banking Associate Trainee
TD
Toronto, ON
- Full-time
Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
Added 4 mins ago
GF
Fitness Manager - Halifax Barrington Place
GoodLife Fitness
Halifax, NS
- Full-time
Must have current, nationally recognized Personal Training certification
Added 4 mins ago
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Development Manager, Forward Deployed Engineering
Clio
Toronto, ON
- Full-time
As a Manager, Forward Deployed Engineering, you'll lead the team that turns the legal industry's most complex challenges into working software – embedding with our most demanding clients,…
Added 18 mins ago
FI
Client Service Delivery Manager
Flextrack Inc
Canada
- Full-time
The Client Service Delivery Manager is a key leadership role within our Customer Success organization, accountable for the day-to-day operation, responsiveness, and quality of support and…
Added 18 mins ago
A
Regional Manager, North
AGLC
AB · Edmonton, AB
- $119,621 to $164,479 CAD / year
- Full-time
Reporting to the Director, Technical Services & Compliance, the Regional Manager, North is responsible for the strategic leadership, planning, and management of Technical Services…
Added 18 mins ago
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Chef d'Équipe, Dédouanement des Moteurs / Team Lead, Engine Clearance
RTX
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 18 mins ago
Manager, Governance & Strategy - Global Compliance Trade Surveillance (12 Month Contract)
Scotiabank
Toronto, ON
The objective of the Manager is to contribute to the overall performance of the Global Compliance Trade Surveillance Department (GCTS) within Global Banking and Markets & Treasury (“GBM&T”)…
Added 18 mins ago
GE
Field Recruiter
GFL Environmental Inc.
AB
- Full-time
Hiring Manager Partnership: Act as a consultative talent advisor to district leadership and operations managers, aligning recruitment efforts with local workforce planning goals.
Added 18 mins ago
Assistant Manager
Homes Alive Pets
Kelowna, BC
The Assistant Manager supports the Store Manager in managing the operations and performance of their designated Homes Alive Pets store. The Assistant Manager is responsible for helping…
Added 18 mins ago
Manager, Strategy
Kepler Group
Toronto, ON
…internal teams meet and exceed clients' goals. They’re home to ad operations, campaign project management, and overarching client…
Added 33 mins ago
Operations Manager, YXU1
Amazon
St. Thomas, ON
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an…
Added 49 mins ago
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Sales Operations Manager (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Location: Mississauga, Ontario - on-site, five days per week
Added 49 mins ago
CL
Collections Manager
Capital Lynk
Montreal, QC
- Full-time
We are seeking an experienced, results-driven Collections Manager to build, lead, and oversee our collections department from scratch within a fast-paced merchant cash advance (MCA) and…
Added 49 mins ago
MI
Production Manager - Assembly
Magna International
Guelph, ON
- Full-time
Direct daily manufacturing operations to meet customer production requirements.
Added 49 mins ago
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SPECIALITY ASSISTANT STORE MANAGER- OAKVILLE BURLOAK STORE
The Home Depot
Oakville, ON
- Full-time
…their project needs quickly and fully. They work with the Store Manager to develop strategies and objectives to drive sales and profitability. They provide leadership to Associates so that…
Added 49 mins ago
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Customer Experience Associate - Inviting Applicants who identify as First Nation (Status and Non-Status) Inuit, and Métis
TD
Oakville, ON · Milton, ON
- Part-time
Generally reports to a Manager Customer Experience or Branch Manager
Added 49 mins ago
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IT Operations Analyst I
TD
London, ON
- Full-time
Provides technology-based customer service support and conducts first level analysis to resolve end user incidents / issues working with technology groups, to resolve within established…
Added 1 hour ago
BG
Outside Sales Representative - CSA
Brandt Group of Companies
Estevan No. 5, SK · Estevan, SK
- Full-time
Follow up on all customer complaints, communicating resolutions to the Branch Manager, Parts Manager, Service Manager, and Sales Manager to ensure customer satisfaction.
Added 1 hour ago
CI
Assistant Store Manager
Carters Inc.
East Gwillimbury, ON · Newmarket, ON
- Full-time
As an Assistant Store Manager, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials,…
Added 1 hour ago
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Responsable de la gestion des fournisseurs / Supplier Chain & Quality management
Airbus
Montreal, QC · Mirabel, QC
- Full-time
Rendre compte des performances opérationnelles des fournisseurs à la direction des opérations d'approvisionnement.
Added 1 hour ago
SM
RQ00838 – Solution Architect – CRM – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Hours: 7.25 hours per day, 5 days per week
Added 1 hour ago
ES
Counter Sales Associate
ECCO Supply™
Prince George, BC
- Full-time
…serving customers, processing orders, and supporting warehouse operations. As a key member of the team you will provide exceptional customer service while ensuring inventory is received,…
Added 1 hour ago
ET
Senior Business Development Manager
Enabled Talent
ON · Peel, ON
- Full-time
…identify practical opportunities to adopt AI and improve their…
Added 1 hour ago
EE
Regional Account Manager
ElPro Elevators & Lifts Inc.
Calgary, AB
- Full-time
As ElPro continues to grow, we're looking for an experienced and driven Regional Sales Manager to lead our sales efforts and help take our business to the next level.

AGLC

Regional Manager, North

AB, Canada
Edmonton, AB, Canada

$119,621 to $164,479 CAD / year · Full-time

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Job details

Pay: $119,621 to $164,479 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT BUSINESS DEVELOPMENT OFFICE – CUSTOMER CARE

The Business Development Office – Customer Care branch is responsible for providing efficient and effective delivery of support services required for all provincial gaming retail networks, inclusive of over 2800 Lotto Spot retailers, over 700 VLT retailers and 29 Casinos/Racing Entertainment Centres as well as support for the Cannabis retail network, which is comprised of over 750 cannabis retailers. Our mission is to support our business teams and their achievement of annual revenue targets through provincially operated gaming and cannabis activities that align with AGLC's vision of responsible gaming and delivery of safe cannabis. Customer Care enhances the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

AGLC call centres support all retail networks in the Province of Alberta, albertacannabis.org, provide dispatch support to AGLC technicians, triage support for IT, Regulatory, Business Development Office teams and public support calls including retailer training programs and the Customer Complaint lines.

ABOUT THE POSITION

Regional Manager, North

Job Req: 1384

Location: St. Albert - Corriveau

Division/Branch: Gaming / Technical Services & Compliance

Classification: Leadership II

Status: Permanent - FT

The salary range for this position is $119,621.00 - $164,479.00 annually. New employees are typically hired between the minimum and midpoint of the range, depending on qualifications, experience, competencies, and internal equity considerations.

Reports to: Terry Knull

Closing Date: November 22nd 2026

JOB SUMMARY

Reporting to the Director, Technical Services & Compliance, the Regional Manager, North is responsible for the strategic leadership, planning, and management of Technical Services operations across Northern Alberta. This position provides leadership to multiple Field Service and Deployment Managers, and is accountable for ensuring operational excellence, gaming integrity, stakeholder satisfaction, employee development, and achievement of branch performance objectives. The Regional Manager oversees the deployment, maintenance, and protection of electronic gaming assets while supporting corporate initiatives and revenue-generating activities across multiple gaming business streams.

KEY RESPONSIBILITIES

Lead Technical Services operations across Northern Alberta, ensuring resources, staffing, and service delivery meet operational objectives.
Provide leadership, coaching, and performance management to Field Service Managers and the Field Deployment Manager while fostering a safe and high-performing work environment.
Develop and execute operational strategies, budgets, and resource plans that support branch and organizational goals.
Oversee the delivery of major projects and initiatives, ensuring effective planning, resource allocation, and stakeholder engagement.
Ensure the integrity, security, deployment, maintenance, and performance of gaming equipment and systems across all gaming streams.
Establish and monitor operational performance measures and key performance indicators that protect gaming revenue and drive continuous improvement.
Lead Gaming Integrity programs and ensure compliance with organizational standards, regulatory requirements, and risk management practices.
Build and maintain strong relationships with internal business partners, stakeholders, vendors, and service providers to support operational excellence and customer satisfaction.

SKILLS & ABILITIES

A minimum of a post-secondary diploma or degree.
Minimum of five years of in-depth related gaming industry experience including leadership experience with proven success in formulating and implementing processes, managing complex issues, and applying an integrated approach to organizational procedures.
In-depth knowledge of gaming specific technologies within a customer service organization with excellent analytical, technical, administrative, operational and human resource skills.
Exceptional communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders.
Excellent project management skills with a track record of successfully delivering complex technical projects.

NOTE:

To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
This recruitment may be used to fill future vacancies.
AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
At AGLC, we believe compensation is more than base salary. We invest in our employees through competitive pay, comprehensive benefits, learning and development opportunities, and rewarding careers.

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More about this job

Responsibilities

Lead Technical Services operations across Northern Alberta, managing field service and deployment leaders, budgets, resources, and major initiatives. Protect the integrity and performance of gaming equipment and systems while ensuring compliance, strong stakeholder relationships, and achievement of operational and revenue objectives.

Requirements

A post-secondary diploma or degree and at least five years of in-depth related gaming industry experience, including leadership experience, are required. Candidates should bring knowledge of gaming technologies, strong analytical, technical, operational, administrative, and human resource skills, excellent communication abilities, and a record of delivering complex technical projects.

Skills

Strategic Leadership
Gaming Industry Experience
Operational Planning
Budget Management
Resource Planning
People Leadership
Coaching And Performance Management
Project Management
Gaming Technology
Gaming Integrity
Regulatory Compliance
Risk Management
Stakeholder Engagement
Analytical Skills
Communication And Interpersonal Skills
Continuous Improvement

Benefits

Competitive Pay
Comprehensive Benefits
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Terry Knull

Keywords

Gaming Industry
Technical Services
Gaming Technology
Electronic Gaming Assets
Gaming Equipment
Gaming Systems
Gaming Integrity
Field Service
Deployment
Operations Management
Strategic Planning
Budget Management
Resource Planning
Project Management
Performance Measures
Key Performance Indicators
Revenue Protection
Regulatory Compliance
Risk Management
Stakeholder Engagement
Vendor Management
Customer Service
Continuous Improvement
Employee Development
Security Clearance

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Work requirements

Jobs in Canada