Jobs in Canada

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Added 6 mins ago
JI
Overnight Freight Flow Associate
J.D. Irving, Limited
Halifax, NS
- Part-time
Must have a means of transportation
Added 6 mins ago
F
Webber - Seasonal Equipment Operator - Spare Sidewalk Plow - Stittsville - Infrastructure Management
Ferrovial
Ottawa, ON · CAN - Webber - Infra - Ottawa
- Full-time
…services department to help optimize building efficiency and quality while solving complex project challenges using field experience, innovative construction methods and BIM technology. As…
Added 6 mins ago
M
Assistant Housekeeping Manager
Marriott
Calgary, AB
- Full-time
Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from supervisor as…
Added 6 mins ago
I
Maintenance Tech
ISS
Burlington, ON
- $27.73 to $32 CAD / hour
…sufficiently while keeping the building operator, site operations manager, business stakeholders, and end users updated. Other duties as…
Added 6 mins ago
UO
Assistant Manager, Engineering & Utilities
University of British Columbia
Kelowna, BC · UBCO | Central Heating Plant (CHP)
- $7,727.33 to $11,112 CAD / month
- Full-time
Valid Class 5 driver’s license required
Added 6 mins ago
T
Analytics Engineer II
TD
Toronto, ON · Markham, ON
- Full-time
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of…
Added 6 mins ago
AC
Residential Apprentice Electrician - 2nd to 4th year
Ackard Contractors
Edmonton, AB
- Full-time
…award-winning Edmonton residential construction company known for quality work, exceptional homes and a team that genuinely cares about doing things…
Added 6 mins ago
GF
Performance Coach - Regymen - St Catharines Bunting and Carlton
GoodLife Fitness
St. Catharines, ON
- Part-time
…offering. The Performance Coach is responsible for providing a high quality, engaging and motivating experience, that includes safe, inclusive and enjoyable instruction and leadership for…
Added 6 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Mississauga, ON
- Part-time
…clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since…
Added 6 mins ago
B
Portfolio Manager (Commercial Banking)
BMO
Edmonton, AB · Calgary, AB
- Full-time
The Portfolio Manager role will be supporting the Dealer Finance group within Commercial Banking.
Added 6 mins ago
Meat Wrapper (Auburn Bay)
Calgary Co-op
Calgary, AB
…Cutter position reports directly to the Meat Supervisor/Meat Manager, and the main responsibilities…
Added 6 mins ago
Produce Utility Clerk (Midtown)
Calgary Co-op
Calgary, AB
…position reports directly to the Produce Supervisor/Produce Manager, and the main responsibilities…
Added 6 mins ago
Gas Bar Clerk Cashier (Kingsland)
Calgary Co-op
Calgary, AB
…position reports directly to the Gas Bar Supervisor/Gas Bar Manager, and the main responsibilities…
Added 6 mins ago
Meat Cutter (Midtown)
Calgary Co-op
Calgary, AB
…Cutter position reports directly to the Meat Supervisor/Meat Manager, and the main responsibilities…
Added 6 mins ago
Liquor Store Clerk Cashier (Auburn Bay)
Calgary Co-op
Calgary, AB
…reports directly to the Liquor Store Supervisor/Liquor Store Manager, and the main responsibilities…
Added 21 mins ago
M&
Test Analyst
Malisa & Partners Legal Practitioners
Canada
- Full-time
We are seeking a detail-oriented and quality-focused Test Analyst to ensure the reliability, functionality, and performance of software applications. This role is responsible for designing…
Added 21 mins ago
FI
Senior Technical Program Manager
Flexton Inc.
Canada
- Full-time
As a Senior Technical Program Manager, you will lead complex, cross-functional programs across Search, Recommendations, and Product Knowledge. You will partner with Product, Engineering,…
Added 21 mins ago
FI
Client Service Delivery Manager
Flextrack Inc
Canada
- Full-time
The Client Service Delivery Manager is a key leadership role within our Customer Success organization, accountable for the day-to-day operation, responsiveness, and quality of support and…
Added 21 mins ago
PC
Occupational Health Nurse, Temporary Part Time, Occupational Health & Wellness
Providence Care
Kingston, ON
- Part-time
…indicated; works in collaboration with the employee, their manager, and other stakeholders to propose and facilitate accommodation strategies that balance the needs of the employee with…
Added 21 mins ago
PC
Patient Flow Coordinator, Temporary Full Time, Access to Care & Transitions
Providence Care
Kingston, ON
- Full-time
…staff, physicians and external partners in ensuring seamless, quality and efficient patient flow activities. The Coordinator responds to inquiries from key stakeholders directly and/or…
Added 21 mins ago
A
Regional Manager, North
AGLC
AB · Edmonton, AB
- $119,621 to $164,479 CAD / year
- Full-time
…gaming and delivery of safe cannabis. Customer Care enhances the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across…
Added 21 mins ago
RH
Asset Manager
Robert Half
AB · Edmonton, AB
- Full-time
We are seeking an experienced Asset Manager to oversee multiple buildings in Edmonton, lead third-party property management teams and ensure each property delivers strong financial results…
Added 21 mins ago
BC
Medical Radiation Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
Reporting to the Manager of Diagnostic Imaging, you will be responsible for performing quality diagnostic procedures in accordance with the College of Medical Radiation Technologists and…
Added 21 mins ago
C
Supply Chain Planner - Mandarin
Collabera
Mississauga, ON
- Contract
Identify opportunities to improve supply flexibility while balancing inventory, collaborate with category manager on supplier working capital, and obsolescence risks.
Added 21 mins ago
MP
Senior Manager, OneStream Platform
Michael Page
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
The Manager, EPM Platform leads governance, change management, controls, and operational oversight of the organization's OneStream and Hyperion environments while managing a team of EPM…

AGLC

Regional Manager, North

AB, Canada
Edmonton, AB, Canada

$119,621 to $164,479 CAD / year · Full-time

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Job details

Pay: $119,621 to $164,479 CAD / year
Job type: Full-time
Apply by: Nov 22, 2026
Posting language: English
Posted: Nov 13, 2026

Original job description

ABOUT AGLC

Alberta Gaming, Liquor & Cannabis (AGLC) is a dynamic organization leading Alberta’s gaming, liquor and cannabis industries. Our team of high performers is driven to provide our customers with outstanding service and Albertans with choices they can trust.

ABOUT BUSINESS DEVELOPMENT OFFICE – CUSTOMER CARE

The Business Development Office – Customer Care branch is responsible for providing efficient and effective delivery of support services required for all provincial gaming retail networks, inclusive of over 2800 Lotto Spot retailers, over 700 VLT retailers and 29 Casinos/Racing Entertainment Centres as well as support for the Cannabis retail network, which is comprised of over 750 cannabis retailers. Our mission is to support our business teams and their achievement of annual revenue targets through provincially operated gaming and cannabis activities that align with AGLC's vision of responsible gaming and delivery of safe cannabis. Customer Care enhances the quality of customer interactions, ensuring quality assurance, compliance, regulatory and legal obligations are met across all interactions.

AGLC call centres support all retail networks in the Province of Alberta, albertacannabis.org, provide dispatch support to AGLC technicians, triage support for IT, Regulatory, Business Development Office teams and public support calls including retailer training programs and the Customer Complaint lines.

ABOUT THE POSITION

Regional Manager, North

Job Req: 1384

Location: St. Albert - Corriveau

Division/Branch: Gaming / Technical Services & Compliance

Classification: Leadership II

Status: Permanent - FT

The salary range for this position is $119,621.00 - $164,479.00 annually. New employees are typically hired between the minimum and midpoint of the range, depending on qualifications, experience, competencies, and internal equity considerations.

Reports to: Terry Knull

Closing Date: November 22nd 2026

JOB SUMMARY

Reporting to the Director, Technical Services & Compliance, the Regional Manager, North is responsible for the strategic leadership, planning, and management of Technical Services operations across Northern Alberta. This position provides leadership to multiple Field Service and Deployment Managers, and is accountable for ensuring operational excellence, gaming integrity, stakeholder satisfaction, employee development, and achievement of branch performance objectives. The Regional Manager oversees the deployment, maintenance, and protection of electronic gaming assets while supporting corporate initiatives and revenue-generating activities across multiple gaming business streams.

KEY RESPONSIBILITIES

Lead Technical Services operations across Northern Alberta, ensuring resources, staffing, and service delivery meet operational objectives.
Provide leadership, coaching, and performance management to Field Service Managers and the Field Deployment Manager while fostering a safe and high-performing work environment.
Develop and execute operational strategies, budgets, and resource plans that support branch and organizational goals.
Oversee the delivery of major projects and initiatives, ensuring effective planning, resource allocation, and stakeholder engagement.
Ensure the integrity, security, deployment, maintenance, and performance of gaming equipment and systems across all gaming streams.
Establish and monitor operational performance measures and key performance indicators that protect gaming revenue and drive continuous improvement.
Lead Gaming Integrity programs and ensure compliance with organizational standards, regulatory requirements, and risk management practices.
Build and maintain strong relationships with internal business partners, stakeholders, vendors, and service providers to support operational excellence and customer satisfaction.

SKILLS & ABILITIES

A minimum of a post-secondary diploma or degree.
Minimum of five years of in-depth related gaming industry experience including leadership experience with proven success in formulating and implementing processes, managing complex issues, and applying an integrated approach to organizational procedures.
In-depth knowledge of gaming specific technologies within a customer service organization with excellent analytical, technical, administrative, operational and human resource skills.
Exceptional communication and interpersonal skills with the ability to collaborate effectively with technical and non-technical stakeholders.
Excellent project management skills with a track record of successfully delivering complex technical projects.

NOTE:

To be eligible to work for AGLC, you must be a Canadian citizen, permanent resident or eligible to work in Canada.
As a condition of employment, you will be required to obtain a satisfactory security clearance and clean drivers abstract (if necessary) prior to employment.
This recruitment may be used to fill future vacancies.
AGLC is committed to creating a diverse environment and is proud to be an equal opportunity employer.
At AGLC, we believe compensation is more than base salary. We invest in our employees through competitive pay, comprehensive benefits, learning and development opportunities, and rewarding careers.

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More about this job

Responsibilities

Lead Technical Services operations across Northern Alberta, managing field service and deployment leaders, budgets, resources, and major initiatives. Protect the integrity and performance of gaming equipment and systems while ensuring compliance, strong stakeholder relationships, and achievement of operational and revenue objectives.

Requirements

A post-secondary diploma or degree and at least five years of in-depth related gaming industry experience, including leadership experience, are required. Candidates should bring knowledge of gaming technologies, strong analytical, technical, operational, administrative, and human resource skills, excellent communication abilities, and a record of delivering complex technical projects.

Skills

Strategic Leadership
Gaming Industry Experience
Operational Planning
Budget Management
Resource Planning
People Leadership
Coaching And Performance Management
Project Management
Gaming Technology
Gaming Integrity
Regulatory Compliance
Risk Management
Stakeholder Engagement
Analytical Skills
Communication And Interpersonal Skills
Continuous Improvement

Benefits

Competitive Pay
Comprehensive Benefits
Learning And Development Opportunities

Visa sponsorship

Not detected in the job text

Hiring contact

Terry Knull

Keywords

Gaming Industry
Technical Services
Gaming Technology
Electronic Gaming Assets
Gaming Equipment
Gaming Systems
Gaming Integrity
Field Service
Deployment
Operations Management
Strategic Planning
Budget Management
Resource Planning
Project Management
Performance Measures
Key Performance Indicators
Revenue Protection
Regulatory Compliance
Risk Management
Stakeholder Engagement
Vendor Management
Customer Service
Continuous Improvement
Employee Development
Security Clearance

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Work requirements

Jobs in Canada