Jobs in Canada

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Added 5 mins ago
TC
Fixed Assets Manager
Transdev Canada
Brampton, ON
- $120,000 to $145,000 CAD / year
- Contract
Transdev Canada is hiring a Fixed Assets Manager for our Brampton, Ontario location
Added 5 mins ago
VB
Finance Manager
Vaco by Highspring
Ottawa, ON
- Full-time
Our client is a real estate and development company. They are looking for a Manager, Complex Accounting who will lead technical accounting research, support complex transactions, and…
Added 5 mins ago
JI
Department Manager Front End
J.D. Irving, Limited
Halifax, NS
- Full-time
…performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and…
Added 5 mins ago
4E
Sr. Data Analyst
407 ETR
Woodbridge, ON
- Full-time
· Support the Senior Manager of Finance in providing ad-hoc as well as audit requirements within tight timeline.
Added 5 mins ago
C
Senior Methodology and Content Manager
Caseware
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
As Senior Methodology and Content Manager, you will own the methodology and content for assigned North American assurance and reporting solutions, develop it in house or procure it from…
Added 5 mins ago
Partner Services and Experiential Tourism Assistant-C06116
City of London
London, ON
Added 5 mins ago
M
Rooms Operations Assistant Manager
Marriott
Trois-Rivières, QC
- Full-time
High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Added 20 mins ago
WC
(CAN) Préposé aux caisses libre-service
Walmart Canada
Rivière-du-Loup, QC
- Contract
…as they complete transactions in the self‑service checkout area. This role is a strong fit for individuals seeking an engaging position in a fast‑paced customer service or retail…
Added 20 mins ago
NW
Economic Planning Specialist
Nuclear Waste Management Organization
Ignace, ON
- Full-time
…and the deep geological repository will be situated in the area of Wabigoon Lake Ojibway Nation and the Township of Ignace. Infrastructure planning and development are underway to support…
Added 20 mins ago
KG
Manager, TMF and Earthworks Area
Kinross Gold Corporation
Red Lake, ON
- Full-time
The TMF & Earthworks Area Manager leads safe, compliant delivery of major civil works for the Great Bear Project in Red Lake, including tailings facilities, dams, roads, excavations,…
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Thompson, MB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Sussex, NB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
NC
Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
Keeps work area clean and orderly. Responsible for maintaining a safe and clean work environment. Immediately reports any unsafe or hazardous conditions to the lead agent and/or manager.
Added 20 mins ago
WC
(CAN) Cashier
Walmart Canada
Saskatoon, SK
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winkler, MB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Sorel-Tracy, QC
- Contract
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Sudbury, ON
- Full-time
…the (Front End or Back End or Fresh or Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 20 mins ago
WC
Front End Checkout Team Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
SF
Manager, Admissions
Simon Fraser University
Surrey, BC
- Full-time
We are seeking a temporary Manager, Admissions to oversee the day-to-day operations of the admissions unit within the School of Medicine. The role ensures the effective translation of…
Added 20 mins ago
TI
Senior Technical Program Manager
TruVs Inc
Surrey, BC
- Full-time
TruVs.com is a leading business process and technology consulting firm headquartered in the Seattle Metro area, with a presence across North America and Asia. We specialize in modernizing…
Added 20 mins ago
WC
(CAN) Front End Checkout Team Associate (LC)
Walmart Canada
Vaughan, ON
- Contract
Ensures safe work practices are followed including proper lifting and keeping a clean work area.
Added 20 mins ago
FC
Sr Manager - Facility Operations 5
FedEx Canada
Mississauga, ON
- Full-time
To plan, organize, direct and control all operations within the service area of the Ramp or largest Satellite facility in terms of package volume/Station in a way that provides maximum…
Added 20 mins ago
TE
Project Operations Coordinator - Dartmouth, NS
TK Elevator
Dartmouth, NS
- Full-time
Provide technical support to the Project Manager throughout the lifecycle of elevator new installation & modernization projects, from site assessment through commissioning

Agnico Eagle Mines Limited

Help Desk Analyst

Timmins, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Working hours: 40 hours per week
Posting language: English
Posted: Oct 26, 2026

Original job description

WHAT DOES AGNICO EAGLE VALUE?

At Agnico Eagle, our values never waver. We believe in trust, respect, equity, family and responsibility. Why? Because they express who we are, and they have helped us succeed in business for over 60 years. We value you – your unique set of skills and experience. We value your willingness to build those skills and make a meaningful contribution to our company. And, we value your commitment to treat every person on our team with respect, helping us to operate safely, protect the environment and make a positive contribution to our local communities.

About Our Operation

Canadian-based and led, Agnico Eagle is Canada's largest mining company and the second largest gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects. Agnico Eagle is a partner of choice within the mining industry, recognized globally for its leading sustainability practices. Agnico Eagle was founded in 1957 and has consistently created value for its shareholders, declaring a cash dividend every year since 1983.

Want to learn more about our operations and projects? Click here!

Your Next Challenge

Reporting to the Manager IT Ontario Operations, you will be part of the Information Technology Department. Your role encompasses various responsibilities aimed at providing Level 1 & 2 desktop support to a geographically wider end-user environment. You will work closely with Agnico Eagle IT support teams and third-party vendors. This role encompasses both Business-As-Usual (BAU) and Project activities. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of remote diagnostic and help request tracking tools, as well as require that the individual give in person, hands-on help at the desktop level. You will ensure that the goals and objectives are achieved while promoting and respecting Agnico Eagle’s values, Health & Safety Code of Conduct and the environment.

Process all AEM Ontario Help Desk requests received via email, phone calls and walk-ins;
Provide Level 1 & 2 Technical Support;
Assign Tier 2 requests to relevant Operational Support Teams and follow-up where required to maintain SLA targets;
Participate in an On-Call Emergency Support roster for regional operations;
Identify improvement opportunities to help deliver high quality service;
Produce and maintain updated technical documentation and customer facing knowledge bases;
Prioritize and Maintain security of IT systems within the guidance of AEM Policies;
Providing friendly and efficient customer service.

What You Need To Succeed

College Diploma or bachelor’s degree in computer science, Information Systems, Computer Engineering, System Analysis, or a related field, OR;
Currently pursuing a degree in Computer Science, Information Systems, Computer Engineering, System Analysis, or a related field, OR;
Equivalent work experience in the relevant field
ServiceNow Platform Knowledge or other ITSM tool would be considered an asset;
Experience in the mining industry would be considered an asset;
Beginner to Intermediate knowledge in most, but not all of the following:
MS Windows 10/11
MS Windows Server
MS O365
MS SCCM
Managing objects in a Windows Active Directory environment
Laptop/desktop hardware
A basic understanding of the following would be considered an asset:
Help Desk Analyst
VOIP Systems
Networking hardware and configuration
VMWare
Server and storage area network hardware
ITIL concepts
MS Azure
Excellent working knowledge of all Microsoft Office Suite applications, especially Outlook, Excel, Word & PowerPoint.

YOUR WORK SCHEDULE:

Schedule: 40 hours per week, Monday to Friday at our Timmins Regional office;
Occasional visits to site may also be required.

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More about this job

Responsibilities

Provide Level 1 and 2 desktop support to end users, process help desk requests, resolve escalated issues, and route Tier 2 requests to operational support teams while meeting SLA targets. Participate in on-call support, maintain technical documentation and knowledge bases, protect IT systems, and identify opportunities to improve service.

Requirements

Applicants should have a diploma or degree in a relevant computing field, be pursuing a related degree, or have equivalent relevant work experience. The role calls for beginner-to-intermediate knowledge of Windows, Microsoft 365, SCCM, Active Directory, and computer hardware, along with strong Microsoft Office skills; ITSM tools and mining experience are assets.

Skills

Level 1 And 2 Desktop Support
Help Desk Support
Windows 10/11
Windows Server
Microsoft 365
Microsoft SCCM
Windows Active Directory
Desktop And Laptop Hardware
ServiceNow
IT Service Management
Technical Documentation
Knowledge Base Maintenance
Microsoft Office
Customer Service
IT Security
SLA Management

Visa sponsorship

Not detected in the job text

Keywords

Help Desk
Level 1 Support
Level 2 Support
Desktop Support
ServiceNow
IT Service Management
Windows 10/11
Windows Server
Microsoft 365
Microsoft SCCM
Windows Active Directory
Desktop Hardware
Laptop Hardware
VoIP Systems
Networking Hardware
Network Configuration
VMware
Storage Area Networks
ITIL
Microsoft Azure
Microsoft Office
Outlook
Excel
Word
PowerPoint
SLA Management
Technical Documentation
Knowledge Bases
IT Security
Mining

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