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Added 2 mins ago
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Agoda

Operations Analyst (Toronto-based) – Remote

Toronto, ON, Canada

Experience: Minimum 2 years experience working in a business analysis, data analysis, reporting or data engineering.
Posting language: English
Posted: Sep 30, 2026

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Original job description

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

About Agoda:

Agoda is an online travel booking platform for accommodation, flights, and more. We build and deploy cutting edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 4,000+ talents coming from 90+ different nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enabling our customers to experience the world.

The Opportunity:

As an analyst, you will have the exciting opportunity to design and develop data and AI capabilities that drive the team’s capabilities. In this role, you’ll collaborate across diverse functional teams to ensure our data and AI solutions truly meet business needs. You’ll find new opportunities to improve workflows using AI or other data solutions. You’ll also be working on special initiatives as the data and AI expert.

In this Role, you’ll get to:

Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from Agoda Systems and third‑party tools and logs.
Develop and optimize data models (e.g., warehouse tables, marts, views) that power reporting, monitoring, forecasting, QA, and experimentation.
Ensure data quality, reliability, and observability
Help to design, build, test, and improve AI-enabled tools, workflows.
Build and maintain report tooling such as dashboards, Cursor Canvas etc.
Process and organize large datasets to extract meaningful insights and support operational reporting, that help team members and internal stakeholders understand the performance of their business and identify action points
Perform ad-hoc analysis on business trends and results, translate and communicate results to leadership and key stakeholders
Make recommendations for new metrics, techniques, and strategies to improve team performance and measurement in the future
Use GitHub to manage code repositories, collaborate with team members, review changes, and maintain a clear development history.
Collaborate with stakeholders to identify high-value opportunities for automation, intelligent reporting, data analysis, documentation, and internal process improvement.
Evaluate AI outputs for quality, accuracy, privacy, usability, and alignment with organizational requirements.
Helping build and maintain the team’s AI infrastructure and become a thought leader in Agoda

What you’ll Need to Succeed:

Minimum 2 years experience working in a business analysis, data analysis, reporting or data engineering. Strong internship experience will also be considered.
Bachelor’s Degree or higher in computer sciences, engineering, mathematics, statistics, data science or a related degree program.
Interpret novel data sources to improve our understanding of our business position and identify new opportunities.
Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
Expertise or interest in developing AI solutions and implementing governance models.
Working proficiency in XML, data modelling, data architecture & components
Analytical mindset, with proven track record in using data to measure performance and make decisions
Excellent problem-solving skills including the ability to analyze and resolve complex problems using data
Ability to work under pressure in a fast-paced and rapidly changing environment
Excellent communication skills (both verbal and written), with proven ability to convey complex messages clearly and with conviction
Team player with strong interpersonal, relationship-building, and stakeholder management skills.
Based in the GTA to attend ad-hoc team functions.
Ability to work some nights to collaborate with Bangkok based teams.

It’s Great if you Have:

MBA or Masters in a quantitative subject (computer science, data science, analytics, mathematics, engineering, science, economics and finance etc.)
Experience in NLP, image processing and/or recommendation systems
Hands on experience in data engineering, working with big data framework like Spark/Hadoop
Experience in data science for e-commerce and/or OTA

#Toronto #Canada

Please review our Hiring Process Guidelines before your interview - click here to learn how interviewing at Agoda works.

Discover more about working at Agoda

Agoda Careers https://careersatagoda.com
Facebook https://www.facebook.com/agodacareers/
LinkedIn https://www.linkedin.com/company/agoda
YouTube https://www.youtube.com/agodalife

Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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More about this job

Responsibilities

Design and maintain scalable data pipelines while developing AI-enabled tools to support business operations. Perform ad-hoc analysis and communicate insights to stakeholders to drive performance improvements.

Requirements

Requires a minimum of 2 years of experience in data analysis or engineering and a bachelor's degree in a quantitative field. Candidates must possess strong technical skills in SQL, Python, and data modeling, along with the ability to work in a fast-paced environment.

Skills

Data Analysis
ETL/ELT Pipelines
Data Modeling
Python
SQL
Tableau
R
Data Visualization
AI Solutions
Automation
Data Engineering
Business Analysis
Reporting
GitHub
Problem-solving
Communication

Visa sponsorship

Not detected in the job text

Keywords

Operations Analyst
Data Analysis
ETL
ELT
Data Modeling
AI
Python
SQL
Tableau
R
GitHub
Automation
Data Engineering
Business Intelligence
Big Data
Spark
Hadoop
E-commerce
OTA
Data Science
Statistics
Mathematics
Computer Science
Dashboarding
Reporting
Data Quality
Observability
Stakeholder Management
XML
Machine Learning

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