Jobs in Canada

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Added 2 mins ago
EM
Senior Analyst, Customer Relationship Management
EKU Master of Public Administration Program
Richmond, BC
- Full-time
Must have knowledge of relational databases and computer software and languages
Added 32 mins ago
D
Analyst/Consultant, Cyber Offensive Testing
Deloitte
Vancouver, BC
- Full-time
…Cyber Risk practice helps organizations with the management of information and technology risks by delivering end-to-end solutions, using proven methodologies and tools. Our services help…
Added 32 mins ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
Provide support in the analysis of critical events and security tickets to evaluate the effectiveness and efficiency of the incident management process and develop any necessary improvement…
Added 2 hours ago
SM
RQ11731 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11735 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 2 hours ago
SM
RQ11733 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Work Arrangement: Onsite – 5 Days per Week
Added 5 hours ago
CO
Specialist, Reliability
Council on Vertical Urbanism (CVU) - Australia Chapter
Windsor, ON
- Full-time
The salary range for this role is $82,600.00 to $103,200.00. Base salaries are determined during our interview process, by assessing a candidate’s experience, skills against internal peers…
Added 6 hours ago
R
Lead Information Security Analyst, Continuous AI Risk Management Expert (T & I) (Telework/Hybrid)
Radio-Canada
Montreal, QC
- Full-time
This position can be based in Montreal or Toronto
Added 6 hours ago
RS
Business System Specialist
Ryder System, Inc.
Vaughan, ON
- Full-time
…development, implementation and maintenance of computer-based information systems; to install, troubleshoot, maintain and modify computer and network system software; to provide input…
Added 6 hours ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
- Conduct in-depth research using independent online sources to gather requisite information for client due diligence.
Added 6 hours ago
NG
Poker Game Integrity Analyst
NSUS Group
Toronto, ON · North York, ON
- $50,000 to $56,000 CAD / year
- Full-time
We are seeking a Poker Game Integrity Analyst to join our team in Toronto, Canada, reporting directly to the Manager of Game Integrity and Security. You will be responsible for monitoring,…
Added 6 hours ago
R
Systems Engineering Analyst
RTX
Midland, ON
- Full-time
Qualifications You Must Have:
Added 6 hours ago
Sr Analyst, IT- DevOps Lead
Aspire Bakeries
Brantford, ON
Financial Security - Competitive retirement plans, plus short- and long-term disability coverage for peace of mind.
Added 6 hours ago
IF
Sales Operations Analyst - Payward Services
Ink Foundation
Canada
- Full-time
As the first dedicated Sales Operations Analyst on the team, you’ll support Business Development across PWS and xStocks so our salespeople can spend their time selling. You’ll run RFP and…
Added 6 hours ago
D
Senior Analyst, Global Vendor Management
Deloitte
Toronto, ON
- Full-time
The Vendor Management - Analyst/Senior Analyst is responsible for monitoring contract timelines (renewals, notification periods, etc.), tracking SLAs, and understanding usage to optimize…
Added 6 hours ago
S
AP Analyst
Signode
Halton Hills, ON
- Full-time
Note: This is an office-based position, and individuals are expected to be in the office 5 days per week
Added 6 hours ago
C
Lead Information Security Analyst, Continuous AI Risk Management Expert (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
This position can be based in Montreal or Toronto
Added 7 hours ago
T
Junior Supply Chain Engineering Analyst (New Grad)
Thales
Ottawa, ON · Mill Bay, BC · Halifax, NS
- Full-time
Working under the direction of Supply Chain Engineers, the Analyst helps ensure that material data, maintenance requirements, Bills of Material (BOMs), and inventory planning information…
Added 7 hours ago
SM
Senior Associate, Alternative Assets - SLC Management
SLC Management
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Visit our website to learn more and for the most up to date AUM information.
Added 7 hours ago
SL
Senior Associate, Alternative Assets - SLC Management
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
Visit our website to learn more and for the most up to date AUM information.
Added 7 hours ago
CL
Business Analyst
Consilio LLC
AB · Edmonton, AB
- $60 to $85 CAD / hour
- Contract
Business Analyst (Power BI & Data Analytics) with legal background
Added 7 hours ago
CI
Intermediate Analyst, Logistics (Nuclear)
Calian in Space & Technology
Tiverton, ON
- Full-time
The Intermediate Analyst plays a critical role in supporting project and operational success within Nuclear. Working under minimal supervision, the incumbent contributes to complex projects…
Added 8 hours ago
End User Support Analyst
Agriculture Financial Services Corporation
Lacombe, AB
Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day…
Added 8 hours ago
NS
Senior Business Analyst
Nova Scotia Power
Halifax, NS
- Full-time
Working across both business and technical teams, the Senior Business Analyst facilitates structured conversations, resolves ambiguity, builds shared understanding, and translates business…

Agriculture Financial Services Corporation

End User Support Analyst

Lacombe, AB, Canada

The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $58,407.00-$75,579.00.

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $58,407.00-$75,579.00.
Apply by: Nov 24, 2026
Experience: 3 years of related experience
Posting language: English
Posted: Nov 9, 2026

Original job description

At AFSC, we are rooted in people and agriculture, and we believe meaningful work happens when individuals feel valued, supported, and connected to a greater purpose. We are committed to creating an environment where everyone can thrive and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on their teams, communities, and the future of agriculture in Alberta, working hard to keep them inspired so they stay.

Posting will close November 23, 2026.

This position is required to work in the Lacombe Central office.

Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day operations through receiving, responding to, resolving and escalating incidents and service requests by phone, email, online and in-person following ITSM processes. The EUS Analyst will work with other areas within AFSC to coordinate all activities associated with the life cycle of software and hardware.

The End User Support Analyst has one or more primary areas of focus but also provides support to all areas within the team. This includes Service Desk, Desktop, Endpoint Administration, Enterprise Service Management, Asset Management and DS Contract Coordination.

What will your growth opportunities look like in this role?

Expand into endpoint management, influencing broader technology strategy and standards across platforms and teams
Develop people leadership capabilities, with opportunities to be Subject matter Expert or Principal role over time
Drive innovation and modernization initiatives, shaping the long-term technical roadmap and advancing cloud, data, and platform capabilities across the organization

What will you be responsible for?

Provide Tier I and II technical support by diagnosing, troubleshooting, and resolving operational and technical incidents while meeting service level expectations and ensuring excellent customer service.
Support end users through effective issue resolution, clear communication, timely follow-up, and adherence to security, confidentiality, and organizational policies.
Manage IT assets throughout their lifecycle, including inventory maintenance, upgrades, procurement, reporting, and record management.
Maintain and support Enterprise Service Management (ESM) processes, reporting, documentation, and contract coordination activities within Digital Services.
Create and maintain technical documentation, knowledge base articles, work plans, configuration records, and reporting in systems such as Azure DevOps and the CMDB.
Collaborate with stakeholders to evaluate, test, implement, and optimize hardware, software, and technology solutions that meet business needs.
Contribute to continuous improvement initiatives by identifying enhancement opportunities, recommending process improvements, monitoring end-user platforms, and supporting change management activities.
Provide technical leadership through knowledge sharing, mentoring junior analysts, supporting operational readiness, and facilitating change management and emergency response processes.

What are we looking for from you?

Strong analytical and problem-solving skills with the ability to investigate complex issues, evaluate information from multiple sources, and identify effective solutions.
Demonstrates accountability, reliability, and commitment to meeting individual and team objectives while delivering results.
Effective planning, organization, and prioritization skills, with the ability to manage competing demands and work independently with minimal supervision.
Continuous improvement mindset focused on identifying efficiencies, optimizing processes, and enhancing service delivery.
Strong interpersonal and collaboration skills, building productive partnerships and working effectively with cross-functional teams to achieve shared goals.
Adaptable and proactive approach to learning, embracing new technologies, innovation, and challenging opportunities with energy and urgency.

What else is in it for you?

Flexible working arrangements, including hybrid and fully remote options.
Comprehensive health, dental, and vision coverage starting on your first day.
Annual health spending account.
A Winter Holiday closure to recharge and reset.
Participation in the PSPP pension plan.
Generous vacation entitlements and special leave days.
Access to health and wellness programs to support your overall well-being.

Qualifications

Computer Systems Diploma
3 years of related experience
Experience with Oracle IAM, Azure, SCCM, Powershell, Scripting, and/or Power Automate is desired

About AFSC

Here you can expect a workplace where people matter, your work has real impact, and you’re supported to grow and succeed. For more than 85 years, we’ve helped strengthen Alberta’s agriculture sector through lending, insurance, and income stabilization programs and we’re proud to continue that legacy with a team that believes in meaningful, purpose-driven work.

People are our Foundation. We want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. Clients are our Focus. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. Excellence is our Aspiration. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world.

Working together, we grow and sustain the agriculture industry in Alberta.If you’re looking to grow what matters - your career, your community, and the future of agriculture - we’d be excited to have you join us.

https://afsc.ca/about-afsc/

AFSC Job Applications Collection Notification

The following statement is applicable to both prospective and current AFSC Team Members:

AFSC collects Team Member information related to their employment for the purpose of allowing AFSC to appoint and manage employees to ensure the effective operation and administration of our programs and services. Any Team Member information provided, in this application or previously, to AFSC related to these purposes, (the “Collected Information”) is collected under the authority of the Protection of Privacy Act (Alberta) under sections 4(a) and 4(c). AFSC may use the Collected Information in automated systems to generate content and to make decisions, recommendations and predictions.

If you have any questions about this notification, or about the collection and use of your information, please contact AFSC by mail at 5718 - 56 Avenue, Lacombe AB T4L 1B1, 1.877.899.2372, or privacy@afsc.ca.

Apply on jobs.dayforcehcm.com About employer

More about this job

Responsibilities

The End User Support Analyst provides Tier I and II technical support by diagnosing and resolving incidents while managing IT assets throughout their lifecycle. They also maintain enterprise service management processes and collaborate with stakeholders to optimize hardware and software solutions.

Requirements

Candidates must possess a Computer Systems Diploma and at least 3 years of related experience. Proficiency in tools such as Oracle IAM, Azure, SCCM, Powershell, and Power Automate is highly desired.

Skills

Technical support
Troubleshooting
ITSM processes
Asset management
Endpoint administration
Enterprise service management
Azure
SCCM
Powershell
Scripting
Power automate
Oracle IAM
Technical documentation
Customer service
Problem-solving
Collaboration

Benefits

Health insurance
Dental coverage
Vision coverage
Health spending account
Winter holiday closure
Pension plan
Vacation entitlements
Special leave days
Health and wellness programs

Visa sponsorship

Not detected in the job text

Keywords

End User Support
ITSM
Desktop Support
Endpoint Management
Asset Management
Oracle IAM
Azure
SCCM
Powershell
Scripting
Power Automate
Enterprise Service Management
CMDB
Azure DevOps
Technical Support
Hardware Lifecycle
Software Lifecycle
Incident Management
Service Requests
Agriculture
Cloud
Data
Platform Capabilities
Change Management
Knowledge Base
Inventory Management
Procurement
Reporting
Configuration Records
Technical Leadership

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Work requirements

Jobs in Canada