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Added 5 mins ago
ST
AML Manager
SS&C Technologies
Mississauga, ON
- Full-time
Identify control gaps and drive process, system, and control enhancements.
Added 5 mins ago
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(CAN) Front End Checkout Team Associate Temporary - Contract ends May 17, 2027
Walmart
Brampton, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 5 mins ago
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(CAN) Front End Checkout Team Associate
Walmart
Ottawa, ON
- Part-time
To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
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Cashier
Walmart
Leamington, ON
- Part-time
…Cashier provides exemplary customer service during the checkout process to drive customer loyalty. A Cashier is a total loss champion, protecting company assets with a very keen eye for…
Added 5 mins ago
Senior Quality Manager - Energy Construction
Kiewit
Edmonton, AB
As a Sr. Quality Manager, you will lead the the Quality team and program on a projects in your assigned location.
Added 5 mins ago
Co-op/Intern Engineering Student - Electrical & CADD Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
…valves, measurement, control solutions and data management, for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service…
Added 5 mins ago
Co-op/Intern Engineering Student - Electrical Specialist (May 2027)
Spartan Controls Ltd.
Calgary, AB
…valves, measurement, control solutions and data management, for process industries in Western Canada and beyond. We are dedicated to providing exceptional sales, support and service…
Added 5 mins ago
LC
Produce Department Manager Full Time Day
Loblaw Companies Limited
Regina, SK
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer…
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Financial Services Representative (BCGEU) - Burnaby Heights
Vancity
Burnaby, BC
- Part-time
This is a Part-time, Permanent role based at our Burnaby Heights Community Branch (Branch 06) and will report directly to the Assistant Branch Manager.
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Manager, McOpCo Operations
McDonald's Corporation
Calgary, AB
We currently have an opportunity for a Manager, McOpCo Operations supporting the McOpCo Alberta market. The role leads a team of McOpCo Operations Consultants and is accountable for guest…
Added 5 mins ago
Senior HR Business Partner, Pacific Link - Edmonton - Referral Eligible
Trans Mountain
Edmonton, AB
Added 5 mins ago
LC
Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Levis, QC
- Full-time
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.
Added 5 mins ago
TA
Project Manager
Top Aces
Dorval, QC
- Full-time
The Project Manager is responsible for overseeing and leading initiatives aimed at enhancing operational efficiency, productivity, and quality within the organization. This role involves…
Added 5 mins ago
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ES-U26-59 Employer Engagement Specialist, Integrated Employment Service
Springboard
Remote, Canada
- Full-time
- Remote
Oversee the onboarding process and provide ongoing support to ensure successful placements, and Job Starts.
Added 5 mins ago
AW
Compliance Officer, Temporary - 12 Months
Aviso Wealth
Remote, Canada
- $85,000 to $95,000 CAD / year
- Temporary
- Remote
Reporting to the Senior Manager, Branch Examination, the Compliance Officer is responsible for conducting onsite and/or remote branch and sub-branch examinations of CIRO dealer business…
Added 5 mins ago
E
Operational Service Specialist - EZRA
Ezra
Toronto, ON
- $53,000 to $56,000 CAD / year
…tasks. This is an individual contributor role reporting into the Manager, Operational Shared…
Added 5 mins ago
PP
Project Coordinator
Premier Project Consultants Ltd.
Kitchener, ON
- $65,000 to $85,000 CAD / year
Working closely with the Project Manager and Site Superintendent, the Site Coordinator ensures that project information is accurate, up to date, and effectively communicated to support…
Added 5 mins ago
CW
Physician Liaison
Calgary West Central Primary Care Network
Remote, Canada
- Full-time
- Remote
Assist physicians through the application process. Ensure the accuracy and completeness of applications.
Added 5 mins ago
Pinnacle - Advisor Support Associate
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Reporting to the Manager, Insurance Link, the Advisor Support Associate provides administrative, operational, and client service support for insurance business within Pinnacle IPC. Working…
Added 5 mins ago
Patient Registration Clerk (bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 5 mins ago
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Manager, AI Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
…deliver value through AI and automation. We’re looking for a Manager, AI Engineer, who is passionate about building, optimizing, and deploying AI and…
Added 5 mins ago
Labourer
Aecon
Springfield, MB
Reporting to the Superintendent or Project Manager, the Labourer will work with Procurement to manage safety material inventory levels based on workload forecasts and maintain project…
Added 5 mins ago
Mgr Administration Serv
Insurance Corporation of British Columbia
BC · Prince George, BC · Duncan, BC · Nanaimo, BC · Courtenay, BC · Victoria, Brit
…recruitment team who will guide you through the application process and help you explore opportunities at ICBC. Of course, you’re welcome to apply for jobs at ICBC whether or not you join a…
Added 5 mins ago
OR
Wireless Manager - 1107 Waterdown
OSL Retail Services Inc
Hamilton, ON · Waterdown, ON
- Other
Wireless Manager | Full-Time | 1107 Waterdown
Added 5 mins ago
HP
Sales Assistant (12 month Contract) (Toronto Hybrid)
HarperCollins Publishers
Toronto, ON
- Other
Sales Assistant, reporting to the Sales Manager, will provide support for the sales department including line managers and sales representatives and general sales department support. Duties…

Agriculture Financial Services Corporation

End User Support Analyst

Lacombe, AB, Canada

The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $58,407.00-$75,579.00.

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Job details

Pay: The full salary range for the position is provided for transparency; however, in accordance with Government of Alberta compensation guidelines, the range in which an individual can be hired into is $58,407.00-$75,579.00.
Apply by: Nov 24, 2026
Experience: 3 years of related experience
Posting language: English
Posted: Nov 9, 2026

Original job description

At AFSC, we are rooted in people and agriculture, and we believe meaningful work happens when individuals feel valued, supported, and connected to a greater purpose. We are committed to creating an environment where everyone can thrive and lead what’s next, whether they’re in the field or at a desk. We attract people who care deeply about making an impact on their teams, communities, and the future of agriculture in Alberta, working hard to keep them inspired so they stay.

Posting will close November 23, 2026.

This position is required to work in the Lacombe Central office.

Reporting to Manager, Team Member Experience and Service Management, the End User Support Analyst’s responsibility will include, but not limited to, effectively performing day-to-day operations through receiving, responding to, resolving and escalating incidents and service requests by phone, email, online and in-person following ITSM processes. The EUS Analyst will work with other areas within AFSC to coordinate all activities associated with the life cycle of software and hardware.

The End User Support Analyst has one or more primary areas of focus but also provides support to all areas within the team. This includes Service Desk, Desktop, Endpoint Administration, Enterprise Service Management, Asset Management and DS Contract Coordination.

What will your growth opportunities look like in this role?

Expand into endpoint management, influencing broader technology strategy and standards across platforms and teams
Develop people leadership capabilities, with opportunities to be Subject matter Expert or Principal role over time
Drive innovation and modernization initiatives, shaping the long-term technical roadmap and advancing cloud, data, and platform capabilities across the organization

What will you be responsible for?

Provide Tier I and II technical support by diagnosing, troubleshooting, and resolving operational and technical incidents while meeting service level expectations and ensuring excellent customer service.
Support end users through effective issue resolution, clear communication, timely follow-up, and adherence to security, confidentiality, and organizational policies.
Manage IT assets throughout their lifecycle, including inventory maintenance, upgrades, procurement, reporting, and record management.
Maintain and support Enterprise Service Management (ESM) processes, reporting, documentation, and contract coordination activities within Digital Services.
Create and maintain technical documentation, knowledge base articles, work plans, configuration records, and reporting in systems such as Azure DevOps and the CMDB.
Collaborate with stakeholders to evaluate, test, implement, and optimize hardware, software, and technology solutions that meet business needs.
Contribute to continuous improvement initiatives by identifying enhancement opportunities, recommending process improvements, monitoring end-user platforms, and supporting change management activities.
Provide technical leadership through knowledge sharing, mentoring junior analysts, supporting operational readiness, and facilitating change management and emergency response processes.

What are we looking for from you?

Strong analytical and problem-solving skills with the ability to investigate complex issues, evaluate information from multiple sources, and identify effective solutions.
Demonstrates accountability, reliability, and commitment to meeting individual and team objectives while delivering results.
Effective planning, organization, and prioritization skills, with the ability to manage competing demands and work independently with minimal supervision.
Continuous improvement mindset focused on identifying efficiencies, optimizing processes, and enhancing service delivery.
Strong interpersonal and collaboration skills, building productive partnerships and working effectively with cross-functional teams to achieve shared goals.
Adaptable and proactive approach to learning, embracing new technologies, innovation, and challenging opportunities with energy and urgency.

What else is in it for you?

Flexible working arrangements, including hybrid and fully remote options.
Comprehensive health, dental, and vision coverage starting on your first day.
Annual health spending account.
A Winter Holiday closure to recharge and reset.
Participation in the PSPP pension plan.
Generous vacation entitlements and special leave days.
Access to health and wellness programs to support your overall well-being.

Qualifications

Computer Systems Diploma
3 years of related experience
Experience with Oracle IAM, Azure, SCCM, Powershell, Scripting, and/or Power Automate is desired

About AFSC

Here you can expect a workplace where people matter, your work has real impact, and you’re supported to grow and succeed. For more than 85 years, we’ve helped strengthen Alberta’s agriculture sector through lending, insurance, and income stabilization programs and we’re proud to continue that legacy with a team that believes in meaningful, purpose-driven work.

People are our Foundation. We want to work with talented people from a wide range of backgrounds. We strive to create a psychologically safe environment where we can all be ourselves and perform to the best of our abilities. Clients are our Focus. The perseverance and hard work we see from our clients inspires us to show that same work ethic in everything that we do. Excellence is our Aspiration. We are innovative, knowledgeable, and diverse and love what Albertan agriculture produces for people around the world.

Working together, we grow and sustain the agriculture industry in Alberta.If you’re looking to grow what matters - your career, your community, and the future of agriculture - we’d be excited to have you join us.

https://afsc.ca/about-afsc/

AFSC Job Applications Collection Notification

The following statement is applicable to both prospective and current AFSC Team Members:

AFSC collects Team Member information related to their employment for the purpose of allowing AFSC to appoint and manage employees to ensure the effective operation and administration of our programs and services. Any Team Member information provided, in this application or previously, to AFSC related to these purposes, (the “Collected Information”) is collected under the authority of the Protection of Privacy Act (Alberta) under sections 4(a) and 4(c). AFSC may use the Collected Information in automated systems to generate content and to make decisions, recommendations and predictions.

If you have any questions about this notification, or about the collection and use of your information, please contact AFSC by mail at 5718 - 56 Avenue, Lacombe AB T4L 1B1, 1.877.899.2372, or privacy@afsc.ca.

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More about this job

Responsibilities

The End User Support Analyst provides Tier I and II technical support by diagnosing and resolving incidents while managing IT assets throughout their lifecycle. They also maintain enterprise service management processes and collaborate with stakeholders to optimize hardware and software solutions.

Requirements

Candidates must possess a Computer Systems Diploma and at least 3 years of related experience. Proficiency in tools such as Oracle IAM, Azure, SCCM, Powershell, and Power Automate is highly desired.

Skills

Technical support
Troubleshooting
ITSM processes
Asset management
Endpoint administration
Enterprise service management
Azure
SCCM
Powershell
Scripting
Power automate
Oracle IAM
Technical documentation
Customer service
Problem-solving
Collaboration

Benefits

Health insurance
Dental coverage
Vision coverage
Health spending account
Winter holiday closure
Pension plan
Vacation entitlements
Special leave days
Health and wellness programs

Visa sponsorship

Not detected in the job text

Keywords

End User Support
ITSM
Desktop Support
Endpoint Management
Asset Management
Oracle IAM
Azure
SCCM
Powershell
Scripting
Power Automate
Enterprise Service Management
CMDB
Azure DevOps
Technical Support
Hardware Lifecycle
Software Lifecycle
Incident Management
Service Requests
Agriculture
Cloud
Data
Platform Capabilities
Change Management
Knowledge Base
Inventory Management
Procurement
Reporting
Configuration Records
Technical Leadership

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