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Added 3 mins ago
NI
Business Development Manager-Canada
Navien, Inc.
Canada
- Full-time
Added 3 mins ago
AC
Corporate IT Auditor
ATS Corporation
Cambridge, ON
- Full-time
Report to: Senior Manager, Audit & Compliance, IT
Added 3 mins ago
SF
QA Technician (Part-time)
Select Food Products
Toronto, ON
- $22.99 CAD / hour
- Part-time
Reporting to the Quality Assurance Manager, the QA Technician manages the quality and safety standards of product and equipment in the plant. The QA Technician is responsible for ensuring…
Added 3 mins ago
KB
Department Manager - Lighting/Electrical/Plumbing
Kent Building Supplies
Fredericton, NB
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 3 mins ago
BN
Aftersales Manager
BYD North America
Toronto, ON
- Full-time
The Aftersales Manager is responsible for leading and driving all aspects of aftersales operations across BYD Canada's dealer network, including technical support, service engineering,…
Added 3 mins ago
KB
Truck Driver Class 3 Boom/Hitchhiker
Kent Building Supplies
Grand Falls-Windsor, NL
- Full-time
Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new…
Added 3 mins ago
MM
Business Development Manager
Merit Medical Systems, Inc.
Canada
- Full-time
Added 3 mins ago
EC
Mental Health & Addiction Treatment Sup Workr
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
Other related duties as assigned by the Operations Manager.
Added 3 mins ago
BI
Business Development Specialist, BMO Insurance
BMO Insurance
Toronto, ON
- Full-time
Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
Added 3 mins ago
M
Assistant General Manager
Mandrake
Peterborough, ON
- Full-time
…promotion to President role when needed. The Assistant General Manager is responsible for all sales and commercial activities required to meet sales & growth goals while complying with all…
Added 3 mins ago
HT
IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 3 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 3 mins ago
T
Personal Banker Trainee - Westmount, Greene (Full time)
TD
Montreal, QC
- Full-time
Post-Secondary or Undergraduate degree in related field is an asset
Added 3 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
We are looking for an experienced manager with a strong business acumen and excellent technological expertise, recognized for their leadership, judgment, and ability to drive organizational…
Added 3 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
Reporting to the Director of Marketing, the Digital Performance Manager plays a key role in the growth, reach, and success of the Lacroix Medical Group.
Added 3 mins ago
LM
Head of Department – Medical Biology Laboratory
Lacroix Médecine Privée
Quebec, QC
- Full-time
…collaborative operations management approach. If you are a hands-on manager, familiar with the realities of the laboratory, and wish to play an active role both with the teams and in the…
Added 3 mins ago
TN
Site Supervisor (Roofing)
Top Notch Roofing Inc
Chilliwack, BC
- $26 to $30 CAD / hour
- Full-time
…Supervisor to be the connective link between our Production Manager and our field crews. You'll oversee 3-4 active job sites, run daily huddles, confirm materials and work orders, and make…
Added 3 mins ago
SI
General Manager
Synectics Inc.
Kamloops, BC
- $80,000 to $90,000 CAD / year
- Full-time
We are seeking an experienced and motivated General Manager to oversee the operations of two hotel properties in Kamloops, British Columbia. This role is ideal for a hands-on leader who can…
Added 3 mins ago
W
Manager IT, Enterprise Architecture
WorkSafeBC
Richmond, BC
- Full-time
We’re looking for a Manager IT, Enterprise Architecture to lead the development and evolution of WorkSafeBC’s enterprise architecture practice and help shape the organization’s future…
Added 3 mins ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
As a District Sales Manager at Neo Financial, you will be a pivotal leader responsible for the profitability and success of a designated district, encompassing up to six mall locations. You…
Added 3 mins ago
W
Human Resources Manager
WellnessLiving
Vaughan, ON
- Full-time
We’re looking for a Human Resources Manager to lead day-to-day HR operations and support our team across Canada and the United States. Reporting to the Director of Finance, you’ll manage…
Added 3 mins ago
CE
Manager, Change and Talent | Nuclear
CPUS Engineering Staffing Solutions Inc.
Oshawa, ON
- Contract
We are currently requesting resumes for the following position: Manager, Change and Talent
Added 3 mins ago
OS
Financial Reporting & Systems Analyst
Oakbridge Search Partners
Markham, ON
- $90,000 to $95,000 CAD / year
- Full-time
…Reporting & Systems Analyst to join its FP&A team. Reporting to the Manager of FP&A, this role is ideal for a CPA who enjoys month-end reporting, finding ways to make processes more…
Added 3 mins ago
UO
Manager, Digital Futures Institute
University of Calgary
Calgary, AB
- Full-time
The Digital Futures Institute in the Office of VP Research invites applications for a Manager. This Full-time Fixed Term position is for approximately 24 months (based on length of grant…
Added 3 mins ago
AF
Senior Manager, Cloud & AI Security
ATB Financial
Calgary, AB
- Full-time
As ATB’s next Senior Manager, Cloud & AI Security, you’ll lead a team responsible for securing ATB’s cloud platforms and enabling the safe adoption of AI. You’ll set the security roadmap,…

Agropur

Customer Experience Transformation Project Manager

Longueuil, QC, Canada
St-Hubert Campus, Canada

Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.) · Full-time

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Job details

Pay: Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)
Job type: Full-time
Experience: 8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Type:

Regular

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

At Agropur, accountability means owning challenges and taking concrete action to achieve results.

Ready to make a real impact on the customer experience? At Agropur, we’re embarking on an ambitious transformation to rethink how our customers interact with us. As Customer Experience Transformation Project Manager, you’ll lead strategic initiatives where technology, data, automation, and artificial intelligence come together to create a simpler, more efficient, and more innovative customer experience.

An environment that empowers you to take action:

Recognition of years of service for vacation calculation;
Flexible group insurance plan including telemedicine services;
Employee assistance program;
Annual bonus
Opportunities to invest in yourself (career development, etc.);
Pension plan with company contributions;
Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)

What you’ll be responsible for each day:

Lead the customer experience transformation by bringing the CX roadmap to life through high-impact strategic initiatives.
Manage multiple transformation projects simultaneously, from developing business cases through implementation.
Translate business needs into concrete solutions, with clear objectives, deliverables, and measurable outcomes.
Act as a key partner between business and IT teams to implement customer-facing technologies, as well as automation and artificial intelligence solutions.
Engage cross-functional teams by collaborating with IT, Customer Service, Supply Chain, Distribution, Warehousing, and external partners.
Redesign and simplify processes to improve operational efficiency and the customer experience.
Ensure end-to-end project success by managing timelines, budgets, governance, risks, and alignment with business priorities.
Drive change and adoption across teams by developing adoption strategies and facilitating workshops, training sessions, and engagement activities.
Communicate the progress and impact of the transformation clearly, transparently, and in a way that engages stakeholders.
Measure the value delivered by tracking key indicators related to adoption, customer experience, operational efficiency, and business outcomes.
Leverage data and analytics to optimize initiatives, guide decision-making, and prioritize investments.

The individual who will own this role:

Bachelor’s degree in Business Administration, Finance, Strategy, Project Management, or a related field.
8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Strong experience managing large-scale, cross-functional projects, with a strong business perspective.
Demonstrated ability to influence, engage, and align stakeholders across different levels of the organization.
Hands-on experience in change management and employee engagement within a transformation environment.
Excellent analytical, problem-solving, and communication skills, including the ability to effectively communicate with senior leadership.
Ability to navigate a complex, matrixed, multicultural, and fast-changing environment with agility.
Professional proficiency in French and English, both written and spoken, to effectively collaborate with stakeholders across the organization.

Qualifications that will set you apart:

Strong knowledge of project management, governance, and portfolio management methodologies.
Experience in continuous improvement and change management.

An environment that values engagement and encourages everyone to take initiative.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

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More about this job

Responsibilities

Lead strategic customer experience transformation initiatives by integrating technology, data, and automation to improve operational efficiency. Manage end-to-end project lifecycles while collaborating with cross-functional teams to drive organizational change and measurable business outcomes.

Requirements

Requires a bachelor's degree and 8 to 10 years of experience in complex business or digital transformation programs. Candidates must demonstrate strong stakeholder management, analytical skills, and professional proficiency in both English and French.

Skills

Project management
Business transformation
Digital transformation
Customer experience
Change management
Strategic planning
Data analytics
Stakeholder engagement
Process redesign
Automation
Artificial intelligence
Governance
Budget management
Cross-functional collaboration
Problem-solving
Communication

Benefits

Vacation calculation based on years of service
Flexible group insurance plan
Telemedicine services
Employee assistance program
Annual bonus
Career development opportunities
Pension plan with company contributions

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Business Transformation
Digital Transformation
Customer Experience
Automation
Artificial Intelligence
Change Management
Data Analytics
Strategic Initiatives
Governance
Portfolio Management
Continuous Improvement
Stakeholder Engagement
Business Case Development
Supply Chain
Customer Service
IT Integration
Operational Efficiency
Agile
Matrix Organization

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