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Added 11 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
The Specialized Services Onsite Leader will lead a team of highly trained individuals who handle the company’s most dynamic projects. The leader will be responsible for planning, executing,…
Added 11 mins ago
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Product Manager
Newforma
Montreal, QC
- Full-time
Play a pivotal role in the Project Management Process
Added 11 mins ago
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Strategic Procurement Specialist
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
At NAIT, we’re passionate about building a team of talented, dedicated professionals who share our commitment to excellence and innovation. Your skills and experience can shape the future…
Added 11 mins ago
WI
Senior Electrical Engineer - Buildings
WSP in Canada
Markham, ON
- Full-time
This is your chance to join WSP’s Property & Buildings team in a senior electrical engineering role where your expertise will help shape the spaces and communities of tomorrow. As an…
Added 11 mins ago
SH
Senior Business Analyst
SE Health
Markham, ON
- Full-time
…cross‑functional partners, the Senior Business Analyst leads requirements management, process analysis, and readiness activities across the delivery lifecycle, ensuring solutions are…
Added 11 mins ago
WI
Senior Electrical Engineer
WSP in Canada
Markham, ON
- Full-time
Join our Buildings M&E team as a Senior Electrical Engineer and help shape electrical solutions for diverse projects across Canada. Based in Thornhill/Markham (GTA), you’ll bring…
Added 11 mins ago
SH
Program Implementation Manager
SE Health
Markham, ON
- Full-time
4–7 years of experience in program, project, or implementation management roles.
Added 11 mins ago
TT
Intermediate Mechanical Engineer
Tetra Tech
Thunder Bay, ON
- Full-time
Tetra Tech is adding a Intermediate Mechanical Engineer to our Mechanical team based in Thunder Bay, ON . This is a new vacant position for which we are actively recruiting.
Added 11 mins ago
KP
Coordinator - Curriculum - Competition ID: 4868
Kwantlen Polytechnic University
Surrey, BC
- Full-time
…controls, rules, and validation tables. The incumbent leads a team that provides functional, technical and operational expertise in the management of curriculum. The role is responsible for…
Added 11 mins ago
ES
Concept Artist - EA Sports FC
EA SPORTS
Vancouver, BC
- Temporary
…characters, lighting, and props. Collaborating closely with the Art Team, they help visually interpret creative briefs, explore original ideas, and create artwork that determines the final…
Added 11 mins ago
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Sales Account Executive - SAP Academy for Customer Success - Canada (Hybrid)
SAP
Vancouver, BC
- Full-time
SAP Supply Chain Management (SCM) - Knowledge in Supply Chain, Asset Management, Manufacturing, Logistics, or Product and Project lifecycle management.
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Change Management Lead
lululemon
Vancouver, BC
- Full-time
The Change Management Lead, Supply Chain Programs will play a key role in implementing the change management initiatives for Supply Chain projects. They will scope, plan, design and…
Added 11 mins ago
NN
Commissioning Manager - Canada (mf/d)
Nordex North America
Quebec, QC
- Full-time
The role of Commissioning Manager is responsible for the leadership, management, development, deployment, and performance of the North American commissioning workforce. This role oversees a…
Added 11 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Vancouver, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…
Added 11 mins ago
FH
Evaluation Lead, Mental Health & Substance Use (MHSU)
Fraser Health Authority
Surrey, BC
- $46.37 to $66.66 CAD / hour
- Full-time
If you're ready to join a team dedicated to providing care and support, apply now! Together, we can make a significant difference in the lives of individuals and families, empowering them…
Added 11 mins ago
S
CTTO - Project Manager
Sobeys
Mississauga, ON
- Full-time
Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a permanent fulltime opportunity for a Project Manager. This is…
Added 11 mins ago
GG
Electrical Engineer
Giampaolo Group Inc.
Brampton, ON
- Full-time
Key member of project management / implementation team
Added 11 mins ago
C
Facilities Manager
CBRE
Vancouver, BC
- Full-time
As a CBRE Facilities Manager, you act as the operational heartbeat of a portfolio of properties. You lead the team that ensures these environments don't just function - they excel. You are…
Added 11 mins ago
SH
Senior Manager, Analytics & Insights
SE Health
Markham, ON
- Full-time
Other: Demonstrated leadership of analytics delivery (team lead, project leadership or management capacity). Healthcare experience required
Added 11 mins ago
CA
Senior Estimator
Cementation Americas
North Bay, ON
- Full-time
Assist and support project management to ensure continuity between tender, construction and project completion.
Added 11 mins ago
FR
Director of Property Management
Foresight Recruitment Group
Calgary, AB
- $145,000 to $165,000 CAD / year
- Full-time
…a departure they are in need of a new Director of Property Management to support the team and oversee the day-to-day running of the Western Canada…
Added 11 mins ago
AI
Campus Recruiter (1 Year Contract)
ATS Industrial Automation
Cambridge, ON
- Contract
Strong project management experience including establishing action plans is a must.
Added 11 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Kelowna, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…
Added 11 mins ago
TS
Electrical Lead (Engineering)
Tetranex Solutions Inc.
Calgary, AB
- Full-time
Working alongside a team of experienced electrical engineers and reporting to the Electrical Engineering Manager, you will provide technical leadership on assigned projects, coordinating…
Added 11 mins ago
WI
Senior Principal, Mine Permitting
WSP in Canada
Victoria, BC
- Full-time
…trusted advisor within the mining sector. Working within a team of Mine Permitting specialists and alongside multidisciplinary teams across mining, water, environment, geotechnical,…

Agropur

Customer Experience Transformation Project Manager

Longueuil, QC, Canada
St-Hubert Campus, Canada

Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.) · Full-time

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Job details

Pay: Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)
Job type: Full-time
Experience: 8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Type:

Regular

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

At Agropur, accountability means owning challenges and taking concrete action to achieve results.

Ready to make a real impact on the customer experience? At Agropur, we’re embarking on an ambitious transformation to rethink how our customers interact with us. As Customer Experience Transformation Project Manager, you’ll lead strategic initiatives where technology, data, automation, and artificial intelligence come together to create a simpler, more efficient, and more innovative customer experience.

An environment that empowers you to take action:

Recognition of years of service for vacation calculation;
Flexible group insurance plan including telemedicine services;
Employee assistance program;
Annual bonus
Opportunities to invest in yourself (career development, etc.);
Pension plan with company contributions;
Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)

What you’ll be responsible for each day:

Lead the customer experience transformation by bringing the CX roadmap to life through high-impact strategic initiatives.
Manage multiple transformation projects simultaneously, from developing business cases through implementation.
Translate business needs into concrete solutions, with clear objectives, deliverables, and measurable outcomes.
Act as a key partner between business and IT teams to implement customer-facing technologies, as well as automation and artificial intelligence solutions.
Engage cross-functional teams by collaborating with IT, Customer Service, Supply Chain, Distribution, Warehousing, and external partners.
Redesign and simplify processes to improve operational efficiency and the customer experience.
Ensure end-to-end project success by managing timelines, budgets, governance, risks, and alignment with business priorities.
Drive change and adoption across teams by developing adoption strategies and facilitating workshops, training sessions, and engagement activities.
Communicate the progress and impact of the transformation clearly, transparently, and in a way that engages stakeholders.
Measure the value delivered by tracking key indicators related to adoption, customer experience, operational efficiency, and business outcomes.
Leverage data and analytics to optimize initiatives, guide decision-making, and prioritize investments.

The individual who will own this role:

Bachelor’s degree in Business Administration, Finance, Strategy, Project Management, or a related field.
8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Strong experience managing large-scale, cross-functional projects, with a strong business perspective.
Demonstrated ability to influence, engage, and align stakeholders across different levels of the organization.
Hands-on experience in change management and employee engagement within a transformation environment.
Excellent analytical, problem-solving, and communication skills, including the ability to effectively communicate with senior leadership.
Ability to navigate a complex, matrixed, multicultural, and fast-changing environment with agility.
Professional proficiency in French and English, both written and spoken, to effectively collaborate with stakeholders across the organization.

Qualifications that will set you apart:

Strong knowledge of project management, governance, and portfolio management methodologies.
Experience in continuous improvement and change management.

An environment that values engagement and encourages everyone to take initiative.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

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More about this job

Responsibilities

Lead strategic customer experience transformation initiatives by integrating technology, data, and automation to improve operational efficiency. Manage end-to-end project lifecycles while collaborating with cross-functional teams to drive organizational change and measurable business outcomes.

Requirements

Requires a bachelor's degree and 8 to 10 years of experience in complex business or digital transformation programs. Candidates must demonstrate strong stakeholder management, analytical skills, and professional proficiency in both English and French.

Skills

Project management
Business transformation
Digital transformation
Customer experience
Change management
Strategic planning
Data analytics
Stakeholder engagement
Process redesign
Automation
Artificial intelligence
Governance
Budget management
Cross-functional collaboration
Problem-solving
Communication

Benefits

Vacation calculation based on years of service
Flexible group insurance plan
Telemedicine services
Employee assistance program
Annual bonus
Career development opportunities
Pension plan with company contributions

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Business Transformation
Digital Transformation
Customer Experience
Automation
Artificial Intelligence
Change Management
Data Analytics
Strategic Initiatives
Governance
Portfolio Management
Continuous Improvement
Stakeholder Engagement
Business Case Development
Supply Chain
Customer Service
IT Integration
Operational Efficiency
Agile
Matrix Organization

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