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Added 7 mins ago
TR
Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Sales: AI for prospecting and account research, lead and opportunity scoring, call and meeting intelligence, deal inspection and forecasting, proposal and RFP generation, pricing and…
Added 52 mins ago
AS
Principal Banking Technology & Solution Architect (Canada only)
Aequilibrium Software Inc.
Remote, Canada
- $80 to $100 CAD / hour
- Contract
- Remote
Lead structured evaluations of enterprise technology platforms, including data analytics, digital banking, CRM, payments and integration solutions.
Added 1 hour ago
LI
Technology Architect
Lotus IT Solutions
Toronto, ON
- Contract
Provide Oracle database and infrastructure support for the Report and Validation (RV) data warehouse system
Added 1 hour ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Apps, Power Pages, and Dataverse. The successful candidate will lead solution analysis, system design, technical documentation, implementation, integration, and support activities for…
Added 1 hour ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Apps, Power Pages, and Dataverse. The successful candidate will lead solution analysis, system design, technical documentation, implementation, integration, and support activities for…
Added 1 hour ago
HX
Inside Sales Representative
HVAC X SUPPLY
Mississauga, ON
- Full-time
- Coordinate with the warehouse so orders are accurate and on time.
Added 1 hour ago
SM
RQ00762 – Systems Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Apps, Power Pages, and Dataverse. The successful candidate will lead solution analysis, system design, technical documentation, implementation, integration, and support activities for…
Added 2 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Serve as the Asset Management data steward, working with NEI and other providers to validate and maintain high‑quality source data for the data warehouse.
Added 3 hours ago
T
Data & AI Alliance Executive
Toast
Toronto, ON
- $130,000 to $165,000 USD / year
- Full-time
Lead cross-functional teams to execute strategic business plans focused on opportunity identification, pipeline management, and revenue enablement
Added 3 hours ago
WC
(CAN) Associé de jour, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 3 hours ago
WC
Day Remodel Associate
Walmart Canada
Huntsville, ON
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 3 hours ago
WC
(CAN) Associé de nuit, rénovation
Walmart Canada
Montreal, QC
- Contract
Build new counters using kit sheets provided by the Warehouse Associates as per the print provided by the Lead Specialist.
Added 3 hours ago
SC
Sorter Loader
Staples Canada
AB · Edmonton, AB
- Full-time
…replenishment, QC, staging, loading, shipping. Support efficient warehouse processing and maximize warehouse space usage. Perform work under the direction of warehouse lead, supervisor or…
Added 3 hours ago
Operations Manager (Operations Manager II)
DPDHL
Corunna, ON
…will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and…
Added 3 hours ago
WB
Head of Manufacturing, Plant Production
Waterloo Biofilter Systems Inc.
ON · Ontario, Canada
- $100,000 to $130,000 CAD / year
- Full-time
Lead the plant operations of a fast-growing Canadian manufacturer, with the freedom to overhaul production and reshape how the plant runs for years to come
Added 3 hours ago
CC
Branch Lead and Backup Driver - Permanent Full-Time - Port Coquitlam, BC
Chit Chats
Port Coquitlam, BC
- Full-time
We’re looking for a Branch Lead (with possibility of taking on a Driver role on-call) who brings positive energy, curiosity and care to everything they do.
Added 3 hours ago
TT
Warehouse Associate
TC Transcontinental
Paris, ON
- Full-time
Supply production, packing, and warehouse teams with required materials
Added 3 hours ago
A
Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
In the PMO team, we need a proactive driver to lead end-to-end project planning, execution, and issue resolution across cross-functional initiatives. This fits into our larger need to…
Added 4 hours ago
S
Operations Manager
Specsavers
Delta, BC
- Full-time
Lead the day-to-day management of warehouse and manufacturing operations, providing visible operational support across all shifts.
Added 4 hours ago
A
Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
In the PMO team, we need a proactive driver to lead end-to-end project planning, execution, and issue resolution across cross-functional initiatives. This fits into our larger need to…
Added 4 hours ago
AC
IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Lead end-to-end delivery Cloud, and Network, and Cybersecurity infrastructure projects with cross-functional departments across global sites.
Added 4 hours ago
A
Business Analytics Specialist, Temporary
Aviso
Toronto, ON
- Temporary
Serve as the Asset Management data steward, working with NEI and other providers to validate and maintain high‑quality source data for the data warehouse.
Added 4 hours ago
V
Lead Software Engineer
Virtusa
Montreal, QC
- Full-time
Added 4 hours ago
Operations Team Lead - Precision (Dorval)
Fastfrate Group
Dorval, QC
The Team Lead is responsible for leading the morning dispatch operation, ensuring all delivery routes are staffed, dispatched on time, and executed safely and efficiently. This role…
Added 4 hours ago
US
local sorter
UPS Supply Chain Solutions
Barrie, ON · CA - BARRIE CENTER (ONBAR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…

Agropur

Customer Experience Transformation Project Manager

Longueuil, QC, Canada
St-Hubert Campus, Canada

Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.) · Full-time

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Job details

Pay: Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)
Job type: Full-time
Experience: 8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Posting language: English
Posted: Oct 26, 2026

Original job description

Job Type:

Regular

People are at the heart of our success. Our culture encourages collaboration, transparency, and accountability in order to generate value and achieve sustainable results. Being part of the team means committing to an environment where everyone’s impact truly matters.

At Agropur, accountability means owning challenges and taking concrete action to achieve results.

Ready to make a real impact on the customer experience? At Agropur, we’re embarking on an ambitious transformation to rethink how our customers interact with us. As Customer Experience Transformation Project Manager, you’ll lead strategic initiatives where technology, data, automation, and artificial intelligence come together to create a simpler, more efficient, and more innovative customer experience.

An environment that empowers you to take action:

Recognition of years of service for vacation calculation;
Flexible group insurance plan including telemedicine services;
Employee assistance program;
Annual bonus
Opportunities to invest in yourself (career development, etc.);
Pension plan with company contributions;
Salary scale 006: $: 100 900 to $126 100 (Base salary will be determined based on your academic background, experience, training, and skills related to the position.)

What you’ll be responsible for each day:

Lead the customer experience transformation by bringing the CX roadmap to life through high-impact strategic initiatives.
Manage multiple transformation projects simultaneously, from developing business cases through implementation.
Translate business needs into concrete solutions, with clear objectives, deliverables, and measurable outcomes.
Act as a key partner between business and IT teams to implement customer-facing technologies, as well as automation and artificial intelligence solutions.
Engage cross-functional teams by collaborating with IT, Customer Service, Supply Chain, Distribution, Warehousing, and external partners.
Redesign and simplify processes to improve operational efficiency and the customer experience.
Ensure end-to-end project success by managing timelines, budgets, governance, risks, and alignment with business priorities.
Drive change and adoption across teams by developing adoption strategies and facilitating workshops, training sessions, and engagement activities.
Communicate the progress and impact of the transformation clearly, transparently, and in a way that engages stakeholders.
Measure the value delivered by tracking key indicators related to adoption, customer experience, operational efficiency, and business outcomes.
Leverage data and analytics to optimize initiatives, guide decision-making, and prioritize investments.

The individual who will own this role:

Bachelor’s degree in Business Administration, Finance, Strategy, Project Management, or a related field.
8 to 10 years of experience leading complex business transformation, digital transformation, customer experience, or technology implementation programs.
Strong experience managing large-scale, cross-functional projects, with a strong business perspective.
Demonstrated ability to influence, engage, and align stakeholders across different levels of the organization.
Hands-on experience in change management and employee engagement within a transformation environment.
Excellent analytical, problem-solving, and communication skills, including the ability to effectively communicate with senior leadership.
Ability to navigate a complex, matrixed, multicultural, and fast-changing environment with agility.
Professional proficiency in French and English, both written and spoken, to effectively collaborate with stakeholders across the organization.

Qualifications that will set you apart:

Strong knowledge of project management, governance, and portfolio management methodologies.
Experience in continuous improvement and change management.

An environment that values engagement and encourages everyone to take initiative.

Agropur welcomes people from all backgrounds and origins. We are proud to be an employer with a diverse community and are committed to providing a respectful and inclusive experience for all employees and applicants. We will work with candidates who request accommodation. Please note that an adequate knowledge of French is required for positions in Quebec. Agropur uses artificial intelligence technology to assist our recruiters in screening, assessing, or selecting applicants for this position.

In this text, the use of the masculine gender to designate persons is intended only to lighten the text.

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More about this job

Responsibilities

Lead strategic customer experience transformation initiatives by integrating technology, data, and automation to improve operational efficiency. Manage end-to-end project lifecycles while collaborating with cross-functional teams to drive organizational change and measurable business outcomes.

Requirements

Requires a bachelor's degree and 8 to 10 years of experience in complex business or digital transformation programs. Candidates must demonstrate strong stakeholder management, analytical skills, and professional proficiency in both English and French.

Skills

Project management
Business transformation
Digital transformation
Customer experience
Change management
Strategic planning
Data analytics
Stakeholder engagement
Process redesign
Automation
Artificial intelligence
Governance
Budget management
Cross-functional collaboration
Problem-solving
Communication

Benefits

Vacation calculation based on years of service
Flexible group insurance plan
Telemedicine services
Employee assistance program
Annual bonus
Career development opportunities
Pension plan with company contributions

Visa sponsorship

Not detected in the job text

Keywords

Project Management
Business Transformation
Digital Transformation
Customer Experience
Automation
Artificial Intelligence
Change Management
Data Analytics
Strategic Initiatives
Governance
Portfolio Management
Continuous Improvement
Stakeholder Engagement
Business Case Development
Supply Chain
Customer Service
IT Integration
Operational Efficiency
Agile
Matrix Organization

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