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Added 4 mins ago
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310T Mechanic
GFL - Sewer Technologies Division
Ayr, ON
- Full-time
Licensing: Valid 310T Truck and Coach Technician license (or equivalent provincial certification).
Added 4 mins ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Part-time
Ensures security for the department’s equipment and production facilities.
Added 4 mins ago
CU
SMPA Technician
Capilano University
North Vancouver, BC
- Part-time
Ensures security for the department’s equipment and production facilities.
Added 8 mins ago
JC
Fire Alarm Technician
Johnson Controls
Labrador City, NL · NL · CAN NL Labrador
- Full-time
We are looking for a Fire Alarm Technician to join our team in the Labrador City area, supporting Service and Inspection work for our customers. This is not a fly-in/fly-out position.
Added 37 mins ago
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Workshop/Maintenance Technician 3
Expro
Paradise, NL
- Full-time
Added 37 mins ago
FB
Fleet Technician
Flogas Britain
Field, BC
- Full-time
How you’ll power our business as a Fleet Technician
Added 48 mins ago
TE
Labpack Labourer
Triumvirate Environmental
Niagara Falls, ON
- Full-time
…environmental services firms in North America, is seeking a Chemical Technician to join our team at our Niagara Falls, ON…
Added 48 mins ago
IG
Datacenter Technician
Insight Global
Mackenzie, BC
- $40 to $50 CAD / hour
- Contract
The Network Technician / Cabling role spans L2 to L3 skill levels and serves as the senior technical resource within each deployment pod. These are working roles first. L2 and L3…
Added 48 mins ago
PB
Maintenance Technician
Pollard Banknote Limited
Barrhead, AB
- Full-time
We are looking for an enthusiastic professional to join our Maintenance Department in the position of Maintenance Technician within our Barrhead Plant at 6203 46 Street. The work schedule…
Added 52 mins ago
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Tax Technician
KPMG
Kamloops, BC
- Full-time
As part of the Enterprise Tax practice, the Technician will excel in servicing a wide variety of clients ranging from small home businesses to large companies with multiple locations. We…
Added 52 mins ago
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Bilingual Lead Shunter
XTL Transport, Logistics, Distribution
Varennes, QC
- Full-time
Increased communication with Operations Technician;
Added 1 hour ago
PE
Journeyman Instrumentation Technician
PTW Energy Services
Lloydminster, AB
- Full-time
Added 1 hour ago
TS
Truck Driver - Fuel
The Seaboard Transport Group
Hamilton, ON
- Full-time
Division, Driver & Technician of the Month Programs
Added 1 hour ago
Tech 3, FSQA (Temporary Contract)
Aspire Bakeries
Hamilton, ON · Ancaster, ON
Financial Security – Competitive retirement plans, plus short- and long-term disability coverage for peace of mind.
Added 1 hour ago
TT
Tank Wash Technician
Trimac Transportation
Kamloops, BC
- Full-time
The Tank Wash Technician is responsible for basic cleaning processes for all systems
Added 1 hour ago
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Kitchen Appliance Technician
BGIS
Red Deer, AB
- Full-time
The Kitchen Appliance Technician is responsible for the installation, maintenance, troubleshooting, repair, and inspection of commercial kitchen equipment across a campus of facilities.…
Added 1 hour ago
GG
Maintenance - 310T Truck and Coach Technician
Giampaolo Group Inc.
Brampton, ON
- Full-time
We are transforming the way we work and want you to be a part of it. The 310T Truck and Coach Certified Technician will be responsible for inspecting, testing, repairing and replacing…
Added 1 hour ago
LM
Field Technician (Heavy Equipment or Automotive)
Leavitt Machinery
Saskatoon, SK
- Full-time
Leavitt Machinery is looking for a mechanically-inclined Field Technician (Heavy Equipment or Automotive Mechanic) to join our Service team in Saskatoon, Saskatchewan. Reporting to the…
Added 1 hour ago
IR
Quality Assurance Technician / Inspector Plastics
Ice River Sustainable Solutions
Shelburne, ON
- Full-time
Blue Mountain Plastics Recycling is seeking a Quality Assurance Technician / Inspector to support quality control operations within our rPET recycling facility. This role ensures finished…
Added 1 hour ago
TN
Low Voltage Technician
T. Networking Inc
Calgary, AB
- Full-time
Added 2 hours ago
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Facilities Maintenance Technician | 6 month contract
lululemon
BC · British Columbia, Canada
- Full-time
…DC and reporting to the Facilities Supervisor, a Facilities Technician plays a key role in maintaining the physical integrity of the property, including maintaining a safe and sanitary…
Added 2 hours ago
CO
Technician II (310S and 310T Mechanic)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Main Function: Perform the duties of a Technician II.
Added 2 hours ago
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Assembly Technician (Contract)
Husky Technologies
Bolton, ON
- Full-time
Added 2 hours ago
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CPIC Information Operator I
City of Edmonton
AB · Edmonton, AB
- Full-time
As part of your pre-hire screening, you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree…
Added 2 hours ago
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Field Operational Technology Technician
F12.net
Grande Prairie, AB
- Full-time
Position Summary: We are seeking an experienced and highly motivated Field Operational Technology Technician to support industrial clients throughout the Grande Prairie region. This…

AgWest Ltd.

Shop Service Advisor (Neepawa)

Neepawa, MB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Experience: 5–10 years of experience in the agricultural or heavy equipment industry.
Posting language: English
Posted: Oct 8, 2026

Original job description

We are looking for an experienced and motivated Shop Service Advisor to lead our service operations and support our technicians in delivering exceptional customer service. This role is responsible for overseeing workflow within the shop service operations, ensuring repairs are completed efficiently, safely, and to the highest standard.

The ideal candidate is a strong leader with excellent organizational skills, mechanical knowledge, and a passion for customer satisfaction and team development.

What You’ll Do:

Lead and promote a safe, healthy, and environmentally responsible workplace.
Oversee daily workflow for shop and field service operations to maximize productivity and efficiency.
Act as a key contact for customer service requirements, scheduling repairs and service work accordingly.
Support technicians by providing guidance, troubleshooting assistance, and direction on repairs and work orders.
Create customer quotes and review invoices for accuracy, including warranty and customer-pay repairs.
Monitor work in progress and ensure jobs are completed on time and to quality standards.
Follow up with customers to ensure satisfaction and maintain strong working relationships.
Collaborate with Parts, Sales, and Administration teams to deliver seamless customer service.
Train, coach, and support team members through regular feedback and performance evaluations.
Conduct regular shop meetings and encourage continuous improvement initiatives.
Investigate and report workplace incidents or near misses while promoting safety awareness.
Identify operational issues and implement corrective actions to improve processes and efficiency.
Prepare employee schedules and manage departmental priorities to meet business objectives.
Resolve sensitive or complex customer concerns in a professional and timely manner.
Maintain positive morale and foster a respectful, team-oriented work environment.
Perform other duties as assigned.

What You Bring:

High School Diploma or equivalent required.
Mechanical experience across Agricultural, Truck, Heavy Equipment, or Lift divisions.
5–10 years of experience in the agricultural or heavy equipment industry.
Previous leadership or supervisory experience is considered an asset.
Strong organizational, multitasking, and problem-solving skills.
Excellent communication and leadership abilities with a collaborative approach.
Solid computer and mathematical skills.
Ability to work effectively in a fast-paced environment with changing priorities and deadlines.
Self-motivated with strong initiative and a positive attitude.

Working Conditions:

Workshop and office environment with standing, bending, and lifting required.
Occasional travel may be required.
Fast-paced environment with multiple priorities and deadlines.

Why Join Us?

Opportunity to lead and grow a skilled service team
Supportive and collaborative work environment
Career development and advancement opportunities
Be part of an organization committed to customer service and operational excellence

About AgWest:

At AgWest, we provide a comprehensive range of CLAAS machinery and AGCO brands, ensuring year-round productivity for farming operations in Manitoba and Saskatchewan. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.

Apply About employer

More about this job

Responsibilities

Lead shop and field service operations by managing workflow, scheduling repairs, supporting technicians, and ensuring work is completed safely, efficiently, and to quality standards. Oversee customer service, quotes and invoices, team development, workplace safety, and process improvements.

Requirements

A high school diploma or equivalent is required, along with mechanical experience in agricultural, truck, heavy equipment, or lift divisions. The role calls for 5–10 years of agricultural or heavy equipment industry experience; leadership experience is an asset, as are strong organizational, communication, problem-solving, computer, and mathematical skills.

Skills

Mechanical Knowledge
Leadership
Team Development
Workflow Management
Customer Service
Repair Scheduling
Troubleshooting
Quote Preparation
Invoice Review
Warranty Repairs
Quality Control
Coaching and Training
Performance Evaluation
Workplace Safety
Problem-Solving
Organizational Skills

Benefits

Career Development Opportunities
Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Agricultural Machinery
CLAAS Machinery
AGCO Brands
Agriculture
Heavy Equipment
Truck Service
Lift Equipment
Shop Service Operations
Field Service Operations
Repair Scheduling
Work Orders
Customer Quotes
Invoice Review
Warranty Repairs
Customer-Pay Repairs
Workflow Management
Technician Support
Troubleshooting
Quality Standards
Workplace Safety
Incident Reporting
Employee Scheduling
Performance Evaluations
Continuous Improvement
Customer Satisfaction
Parts and Service Coordination

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