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Added 23 hours ago
Director, Legal Services & Legal Counsel
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Vancouver, BC
Full-time
Added 1 day ago
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Associate Director - Decision Science
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Director of Finance And Administration
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Property Operations Lead
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$65,000 to $75,000 USD / year
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…with the Operations Assistant team and report directly to the Director of Hospitality Operations. You will help ensure every guest receives a consistently high level of service, from the…
Added 7 days ago
Assistant Clinic Director – Management Track
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Claims Partnerships Advisor- Home Insurance
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Claims Team Lead
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Added 10 days ago
Human Resources Generalist
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Senior Financial Accountant
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Lead on all financial aspects of legal claims and works with the Central Legal Office and Scottish Government (SG) in ensuring these are appropriately funded
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Solicitor III - Litigation
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Under The General Direction Of The Director Of Legal Services And City Solicitor, The Department Is Arranged Into The Following Practice Groups
Added 3 days ago
Technical (Construction) Risk Analyst
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Remote, Canada
$67,520 to $101,300 CAD / year
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Added 2 days ago
Financial Manager, Major Capital Projects
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Commercial Strategy Consultant, Life Sciences
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Remote, Canada
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Reporting to the Director, Business Acceleration, the Commercial Strategy Consultant serves as a trusted advisor and analytical partner to ODAIA's pharma and life sciences clients -…
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Program Lead, Water/Wastewater Condition Assessment and Analytics
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Sudbury, ON · Greater Sudbury, ON
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Added 2 days ago
Project Manager - Major Projects
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Manage project changes with stakeholders and pursue associated cost recovery and claims.
Added 2 days ago
Group Account Executive
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Vancouver, BC
Full-time
The incumbent works with the broader Group Distribution Team, has functional reporting to Director, Sales Practice and general reporting to one or more Regional Vice Presidents.

AIG

Client Director

Vancouver, BC, Canada

Job type: Full-time
Experience: 10+ years of experience, including proven client relationship / management experience
Posting language: English
Posted: Sep 11, 2026

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Original job description

AIG Canada has launched careers and developed future leaders for 60 years.

Client Director

Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.

Where you can make an impact: Client Engagement

At AIG, we are reimagining the way we help clients manage risk through a differentiated value proposition. Join us as a Client Director to play your part in our transformation. This is an opportunity to grow your skills and experience as a valued member of a vital team. Our Client Engagement team manages relationships and drives new business growth with AIG’s major clients across all product lines. The team serves these important clients and their broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

What you need to know:

AIG Canada has an exciting opportunity for a Client Director to join our Client Engagement Team. Reporting to the Head of Distribution, Canada the responsibilities will involve management of key client relationships focused on client retention and new business growth. A successful candidate will have proven ability to align and influence internal and external stakeholders, is an effective communicator, has the ability to build commitment, and is tolerant of ambiguity. Key attributes for the role include leadership, creativity, collaboration, strong influential skills, presence, vision, and broad insurance knowledge.

How you will create an impact:

Client Engagement:

Build valuable client relationships with key personnel, including C-suite executives
Serve as the senior AIG point of contact for key client partners and their brokers
Formulate Client Summaries in partnership with clients to identify critical client focus areas, existing AIG alignment, and forward-looking opportunities for increased partnership
Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations

Internal Management:

Champion new and existing business initiatives working with the Broker Distribution team (Broker & Market Leaders, Broker Directors) and Underwriting Business Unit leaders.
Collaborate with leadership across Underwriting, Claims, Risk Engineering, Marketing, and others to ensure a Client Centric Focus is integrated into all market events, growth targets and business planning
Develop and implement collaborative marketing and event strategies to achieve business production and performance goals
Manage assigned client account portfolios across Distribution and Underwriting
Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG
Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients
Deliver results in new business production and cross selling from existing clients in line with set objectives
Meet or exceed client retention and premium retention goals for the Engaged Account Portfolio.

What you'll need to succeed:

10+ years of experience, including proven client relationship / management experience
Experience in P&C Insurance
Ability to build relationships, internally and externally
Ability to influence brokers, clients, peers, senior executives and staff
Ability to manage complex global insurance relationships
Strong financial and accounting skills to effectively engage at the senior management level
Strong problem-solving abilities.
Proficiency in French is an asset but not required

Ready to take your career to the next level? We would love to hear from you.

The base salary range for this position is $88,000-$133,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. Your actual compensation will be dependent on your skills, experience, and qualifications. If your compensation expectations are above the posted range, we still encourage you to apply - your unique background matters to us. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: CA Benefits Overview.

AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security - as well as your professional development - to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us - across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected].

Functional Area:

SM - Sales & MarketingAIG Insurance Company of Canada

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More about this job

Responsibilities

The Client Director will manage key client relationships to drive retention and new business growth across all product lines. They will collaborate with internal stakeholders and broker partners to deliver a client-centric experience and execute marketing strategies.

Requirements

Candidates must have 10+ years of experience, specifically within the P&C insurance industry. Strong financial acumen, relationship-building skills, and the ability to influence senior stakeholders are essential for success in this role.

Skills

P&C insurance
Strategic planning
Stakeholder management
Communication
Leadership
Financial analysis
Accounting
Problem-solving
Business development
Risk management
Influencing
Portfolio management
Cross-selling
Marketing strategy

Benefits

Health insurance
Wellbeing programs
Financial security programs
Professional development
Incentive plan

Visa sponsorship

Not detected in the job text

Keywords

Client Director
P&C Insurance
Client Engagement
Broker Distribution
Underwriting
Risk Engineering
Claims
C-suite
Business Development
Account Portfolio
Financial Skills
Accounting
Relationship Management
Stakeholder Management
Marketing Strategy
Client Retention
Premium Retention
Cross-selling
Commercial Insurance
Personal Insurance
Property Casualty
Market Leaders
Broker Directors
Business Planning
Performance Goals

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