Dispatcher
- Laval, QC, Canada
$22.1 CAD / hour · Full-time
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Job details
- Pay
- $22.1 CAD / hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come. Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over 3.5 billion dollars in yearly sales.
What we offer:
- A competitive wage starting at $22.10/hr
- A full-time, permanent position
- Vacation, benefits and a RRSP matching program
- Annual AIM tuition scholarship program up to $8,500 per eligible dependents
- The tools and support needed to be successful in your career and professional development
- A dynamic & rewarding work environment that is also a lot of fun!
We are currently seeking motivated individuals to join our dispatch team located in Laval, Quebec. As a dispatcher, you are responsible for planning and coordinating vehicle pick-ups at our client locations.
What you're responsible for:
- Planning and organizing driver schedules
- Confirming pickup details and vehicle status
- Checking towing availability and offering customers a timeslot
- Completing order forms and other transactional documents
- Answering internal customer calls and relaying detailed and accurate information to drivers
- Working collaboratively with internal partners including Call Center Agents, Branch Managers, Buyers, and Drivers
To join our team:
- You are bilingual in French and English (required)
- You are a strong communicator
- You have previous work experience in customer service
- You have basic knowledge of Microsoft Excel, Word and Outlook
More about this job
Responsibilities
The dispatcher is responsible for planning and coordinating vehicle pick-ups while maintaining accurate schedules. They also handle transactional documentation and communicate effectively with drivers and internal stakeholders.
Requirements
Candidates must be bilingual in French and English and possess strong communication skills. Previous experience in customer service and basic proficiency in Microsoft Office tools are required.
Skills
- Bilingual
- Customer service
- Communication
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Scheduling
- Logistics coordination
- Data entry
Benefits
- Vacation
- Benefits
- RRSP matching program
- Annual AIM tuition scholarship program
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Logistics
- Administrative
- Transportation
- Manufacturing
Keywords
- Dispatcher
- Auto recycling
- Vehicle pick-up
- Scheduling
- Customer service
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Logistics
- Bilingual
- Documentation
- Communication
- Operations