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Added 40 mins ago
DF
Part Time Sales Representative | Park Place
Decisive Farming by TELUS Agriculture
Barrie, ON
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 40 mins ago
DF
Full & Part Sales Representative | Ottawa
Decisive Farming by TELUS Agriculture
Ottawa, ON · Nepean, ON
- Part-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 40 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- $17.6 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
J
Supervisor, Wastewater Treatment
Jobbe
Timberlea, NS
- $97,111 to $121,389 CAD / year
- Full-time
…mechanical, electrical, plumbing, or instrumentation training and experience may be…
Added 2 hours ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Penticton, BC
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 2 hours ago
NS
Utility Worker - Seeking Casual Relief Candidates
Nova Scotia Health Authority
Halifax, NS
- Internship
…supervisor to discuss their application further and share their experience and interests with the hiring team. As casual Utility Worker positions are created or become available, selected…
Added 3 hours ago
TI
Customer Service Representative
Toronto Integrative Animal Health
Toronto, ON
- Full-time
This is a 1 year contract, full-time, on-site Customer Service Representative position. The CSR is the first point of contact with clients. They greet and assist clients in person and by…
Added 3 hours ago
I
Seasonal Customer Experience Representative
Indigo
Penticton, BC
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 3 hours ago
EC
Industrial Technical Representative
Eaton Corporation
Delta, BC · Kamloops, BC · Kelowna, BC
- Full-time
The industrial sales representative is responsible for achieving assigned Sales and Orders objectives for applicable Eaton products and services, focusing on key existing and target…
Added 5 hours ago
HB
Key Holder - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Strong customer service and selling experience
Added 5 hours ago
HB
Part Time Sales Associate - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
- Part-time
- Other
Strong customer service and selling experience
Added 5 hours ago
HB
Assistant Manager - BOSS Outlet, McArthur Glen
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Key Holder - BOSS Outlet - Ottawa
HUGO BOSS Canada, Inc.
Ottawa, ON
- Other
Strong customer service and selling experience
Added 5 hours ago
HB
Assistant Manager - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Full Time Key Holder - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Full-time
- Other
Strong customer service and selling experience
Added 5 hours ago
HB
Full Time Stock Associate - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Full-time
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Assistant Manager - HUGO Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Assistant Store Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Regional Manager, Canada West
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Full Time Key Holder - BOSS Store, Guildford
HUGO BOSS Canada, Inc.
Surrey, BC
- Full-time
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Assistant Manager - BOSS Store, Oakridge
HUGO BOSS Canada, Inc.
Vancouver, BC
- Other
Strong customer service and selling experience
Added 5 hours ago
HB
Store Manager - BOSS Store, Vaughan Mills
HUGO BOSS Canada, Inc.
Vaughan, ON
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Full Time Stock Associate - BOSS Outlet, Mirabel
HUGO BOSS Canada, Inc.
Mirabel, QC
- Full-time
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Assistant Manager - BOSS Store, St. Bruno
HUGO BOSS Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Other
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from…
Added 5 hours ago
HB
Seasonal Sales Associate - BOSS Store, St. Foy
HUGO BOSS Canada, Inc.
Ste.-Foy, QC
- Other
Strong customer service and selling experience

Ainsworth Inc

Bilingual Customer Experience Representative

Mississauga, ON, L5R 1B8, Canada

The pay range is $19.00 to $29.00 per hour. · Full-time

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Job details

Pay: The pay range is $19.00 to $29.00 per hour.
Job type: Full-time
Posting language: English
Posted: Sep 18, 2026

Original job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

GDI Ainsworth is looking for Bilingual candidates (English/French-speaking) who enjoy challenges and who love helping customers. We offer the opportunity to learn and develop your skills and talents in a rewarding career through our advancement program. At GDI Ainsworth, our customers are our top priority. As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve GDI Ainsworth client’s requests from across North America.

Key Responsibilities:

Receive calls or emails requests from clients for various reasons related to service or daily operations.
Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information.
Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
Create and complete work order requests on all incoming calls and email requests.
Create and complete purchase order/purchase card requests on incoming calls or email requests.
Provide support on Pcard administrative reports.
Manage Work Order requests, maintain client’s portal and mindful of client’s requirements and SLA.
Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner.
As the focus will be to handle requests from your primary location, but you could be exposed to requests from all over North America.
Adhere to the Company’s Quality standards.

Qualifications:

High school diploma.
More education or experience is always preferred.
Bilingualism (English/French) is required
Exceptional customer service, active listening skills.
Verbal and written communication skills, professional tone.
Can adapt quickly to changing situations.
You are motivated by helping others and gaining people’s trust.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask probing questions, show empathy and have a strong sense of urgency.
Excellent interpersonal skills

Availability:

Looking to fill morning, afternoon, and weekend shifts and can be discussed if selected for an interview.

The pay range is $19.00 to $29.00 per hour. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth (a GDI company) is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth (a GDI company) is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

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More about this job

Responsibilities

The representative will manage incoming client requests via phone and email, ensuring accurate documentation and timely resolution of service needs. They are responsible for maintaining client portals, creating work and purchase orders, and adhering to established service level agreements.

Requirements

Candidates must possess a high school diploma and be fluent in both English and French. Proficiency in computer systems, specifically CRM software, along with strong communication and interpersonal skills, is required.

Skills

Bilingualism
Customer service
Active listening
Verbal communication
Written communication
Problem solving
CRM software
Typing
Interpersonal skills
Empathy
Time management
Administrative support

Benefits

Health insurance
Dental benefits
Medical benefits
Wellness supports
RSP matching
Vacation
Employee discounts
Incentives

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Bilingual
CRM
Work Order
Purchase Order
SLA
Call Centre
Data Entry
Administrative Support
Asset Maintenance
Multi-trade
Client Relations
Emergency Response
Quality Standards
Professional Tone

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