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Added 27 mins ago
H
Assistant Contract Administrator
HDR
Toronto, ON
- Full-time
…From highways and bridges to water treatment plants, transit systems, and power facilities, your work ensures that our clients’ visions become reality, with precision, integrity, and…
Added 27 mins ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
1-2 years’ experience in a large volume foodservice operation. Preference will be given to applicants who have previous serving experience. Experience working with POS systems is required
Added 27 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
1-2 years’ experience in a large volume foodservice operation. Preference will be given to applicants who have previous serving experience. Experience working with POS systems is required
Added 28 mins ago
EV Automotive Service Technician - Volkswagen Surrey
The Jim Pattison Auto Group
Surrey, BC
Safely de-energize, isolate, and re-energize high-voltage systems using proper procedures and personal protective equipment
Added 28 mins ago
Red Seal Automotive Technician - CJDR Surrey
The Jim Pattison Auto Group
Surrey, BC
Troubleshoot complex vehicle systems and determine the appropriate repair strategy
Added 42 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
…unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities…
Added 42 mins ago
RS
Patient Care Coordinator
Resolve Sleep Health
Lethbridge, AB
- Full-time
Comfort with digital tools, including attention to detail and accuracy in EMR systems, documentation and virtual care (training provided)
Added 42 mins ago
SC
Supply Chain Intern
Savaria Corporation
Brampton, ON
- Up to $23.5 CAD / hour
- Temporary
Basic understanding of ERP systems (e.g., SAP, Oracle, or similar) is an asset.
Added 42 mins ago
SC
Technical Support & Training Specialist
Savaria Corporation
Surrey, BC
- $65,000 to $85,000 CAD / year
- Temporary
Strong troubleshooting skills across mechanical, electrical, and electronic systems.
Added 42 mins ago
AI
Journeyman Automotive Technician - Mercedes Benz Heritage Valley
AutoCanada Inc.
Edmonton, AB
- Up to $110,000 CAD / year
- Full-time
testing, and repairing vehicle systems to ensure their security and
Added 42 mins ago
AI
Journeyman Automotive Technician - Guelph Hyundai
AutoCanada Inc.
Guelph, ON
- $34 to $40 CAD / hour
- Full-time
testing, and repairing vehicle systems to ensure their security and
Added 42 mins ago
AI
Licensed Automotive Technician - Moncton Chrysler
AutoCanada Inc.
Moncton, NB
- $32 to $51.63 CAD / hour
- Full-time
As a Licensed Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized…
Added 42 mins ago
AI
Automotive Technician - London Honda
AutoCanada Inc.
London, ON
- $75,000 to $125,000 CAD / year
- Full-time
testing, and repairing vehicle systems to ensure their security and
Added 42 mins ago
AI
Journeyman Automotive Technician -Mark Wilson's Better used cars
AutoCanada Inc.
Guelph, ON
- $34 to $36 CAD / hour
- Full-time
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 42 mins ago
AI
Finance Manager - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
- $190,000 to $240,000 CAD / year
- Full-time
Experience with F&I software and dealership management systems (DMS).
Added 42 mins ago
AI
Automotive Technician - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
- Up to $37 CAD / hour
- Full-time
testing, and repairing vehicle systems to ensure their security and
Added 42 mins ago
AI
Journeyman Automotive Technician - South London Nissan
AutoCanada Inc.
London, ON
- $32.5 to $42.5 CAD / hour
- Full-time
As an Automotive Technician, your primary responsibilities include diagnosing, testing, and repairing vehicle systems to ensure their security and functionality, using specialized tools and…
Added 42 mins ago
BC
Project Manager Assistant
BELFOR CANADA INC.
Gander, NL
- $20 to $22 CAD / hour
- Full-time
Ensure all project documentation (work authorizations, completion certificates, etc.) is accurate and uploaded into internal and external claims systems.
Added 42 mins ago
BC
Warehouse Coordinator
BELFOR CANADA INC.
Toronto, ON
- $25 to $28 CAD / hour
- Full-time
Comprehensive training of BELFOR internal processes, procedures and systems; and
Added 42 mins ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
● Upload, monitor, revise and update estimates and noting system in internal and external systems
Added 58 mins ago
SH
Social Worker (BSW)
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
…related issues, using the healthcare system and other social systems effectively and efficiently; demonstrating leadership in assisting the healthcare team complete transitions; relieving…
Added 58 mins ago
HC
Maintenance Supervisor - Nights
Hartmann Canada Inc
Brantford, ON
- $90,000 to $130,000 CAD / year
Troubleshoot and maintain mechanical equipment such as motors, pneumatic tools, conveyor systems, and production machines.
Added 1 hour ago
GC
Intermediate- Senior Technical Designer/Civil Technologist
GEI Consultants, Inc.
London, ON
- Full-time
Prepare plan, profile, and detailed design drawings for municipal infrastructure projects including roads, bridges, drainage systems, and water/wastewater infrastructure
Added 1 hour ago
G
Deputy Program Manager, Airborne MAISR Program
govconcareershub.com
Ottawa, ON
- Full-time
At General Dynamics Mission Systems–Canada, we’re not just engineering technology - we’re shaping the future of defence and security. Our teams design and deliver advanced, mission-critical…
Added 1 hour ago
WI
Senior Mechanical Engineer (Plant Design)
WSP in Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
As a Senior Mechanical Engineer within our Mine Process & Mine Infrastructure group, you will shape the systems and infrastructure that power Canada’s most complex industrial and mining…

Ainsworth Inc

Bilingual Customer Experience Representative - Overnight and Weekend

Ottawa, ON, K2E 7Z2, Canada

The pay range is $20.00 to $30.00 per hour. · Full-time

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Job details

Pay: The pay range is $20.00 to $30.00 per hour.
Job type: Full-time
Experience: 2-4 years of previous experience in a customer support role through a Contact Centre
Posting language: English
Posted: Apr 7, 2026

Original job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to learn and develop your skills and talents in a rewarding career through our advancement program. At Ainsworth, our customers are our top priority. As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve Ainsworth client’s requests from across North America.

Key Responsibilities:

Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
Create and complete work order requests on all incoming calls and email requests.
Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
Develop and maintain an understanding and working knowledge of all aspects of the RBAS centre with an emphasis on building automation systems
Act on incoming building automation alarms.
Provide direction and information to clients and from time-to-time service providers as required to ensure excellent coordination and execution of work with minimal disruption
The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
Statistical analysis and reporting.
Build and develop solid relationships with customers, dispatchers and technical staff, in a coordinated effort to retain existing customer base and increase new sales when applicable.
Ability to manage constantly changing priorities and adapt to business needs and requirements.
Adhere to all company policies / procedures and to the Company’s Quality System operating procedures
Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
Perform other duties as assigned by Management.

Qualifications:

2-4 years of previous experience in a customer support role through a Contact Centre
College/university graduate or equivalent work experience
Bilingual: English / French
Experience working in HVAC/Building Automation industry or a related field is an asset.
Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
Ability to communicate clearly and set expectations with internal and external clients
Good interpersonal and communication skills
Superior customer service skills and orientation with the willingness to actively look to help our clients
Collaborative style needed
Ability to maintain professionalism always under stressful situations
Strong organizational skills with the ability to identify problems and proactively act if needed
Ability to plan and manage work under time constraints, without direct supervision
Ability to maintain composure under stressful situations.
Must be available to attend and successfully complete a four (4) week full-time paid training program.

The pay range is $20.00 to $30.00 per hour. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

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More about this job

Responsibilities

The representative will manage incoming client calls and emails to create work orders and coordinate urgent service requests. They are also responsible for monitoring building automation alarms and ensuring SLA commitments are met through effective communication with technical staff.

Requirements

Candidates must have 2-4 years of contact centre experience and be bilingual in English and French. A college or university degree is required, along with the ability to work flexible overnight and weekend hours.

Skills

Customer support
Bilingual
Problem solving
Communication skills
Interpersonal skills
Building automation systems
SLA monitoring
Statistical analysis
Reporting
Time management
Organizational skills
Conflict resolution
Professionalism
Technical support
Dispatching

Benefits

Health insurance
Dental benefits
Medical benefits
Wellness supports
RSP matching
Vacation
Short-term incentives
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Contact Centre
Bilingual
HVAC
Building Automation
SLA
Work Orders
Dispatching
Technical Support
Reporting
Statistical Analysis
Emergency Response
Client Relations
Operations
Quality System

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