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Added 5 mins ago
LM
MECHANICAL DESIGNER
Laframboise Mechanical Electrical Ltd
Long Sault, ON
- Full-time
…development. Our team members are valued contributors, empowered to lead, improve, and excel. We offer competitive compensation, paid training, and modern facilities to support your…
Added 5 mins ago
S
CORE HCM Lead, BC Health Workday
Sanya’k̓ula
BC · British Columbia, Canada
- Full-time
Reporting to the Manager, CORE HCM & Recruitment, the CORE HCM Lead is responsible for providing leadership within their assigned functional area for implementation of the new BC Health…
Added 5 mins ago
AI
Director Strategic Pricing
Ampcus Inc
Mississauga, ON
- Full-time
Lead, develop, and cultivate the Strategic Pricing team, empowering a team culture aligned to our values, fostering an environment of innovation, a solutions-oriented approach to…
Added 5 mins ago
FS
Hardware Designer
Fidus Systems
Kitchener, ON
- Full-time
Ability to lead a design technically and as a mentor
Added 5 mins ago
BC
Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
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Added 5 mins ago
II
Salesforce Solutions Architect
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Toronto, ON · Scarborough, ON
- Full-time
Lead the architectural strategy for Salesforce applications, ensuring alignment with business goals.
Added 5 mins ago
GC
Principal Engineer, Electrical
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- $153,000 to $189,000 CAD / year
- Full-time
Lead the development and implementation of governance frameworks that align with electrical compliance with corporate systems and standards
Added 5 mins ago
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Hardware Designer
Fidus Systems
Ottawa, ON
- Full-time
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Added 5 mins ago
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Full Stack Engineer, Developer & End User Experience Platform
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Toronto, ON
- Full-time
Stripe's Developer & End-user Experience Platform (DEEP) organization empowers all of Stripe's products with a shared product platform that helps with rapidly delivering high-quality,…
Added 5 mins ago
T
Retail Area Manager - Tesco Travel Money
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NB · Chiasson Office, NB
- Full-time
As an Area Manager within the Tesco Retail Division, you will lead and inspire a team of Bureau Managers and Travel Service Partners across South West & West Country. You will drive…
Added 5 mins ago
RV
Consultant
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Senior Associate - Relocation to Edmonton (Relocation Bonus)
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- Full-time
Lead the mechanical design and delivery of complex commercial, healthcare, institutional, and mixed-use projects
Added 5 mins ago
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Canada Technology Consulting - Business Platform Transformation Senior Director
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Toronto, ON
- Full-time
The Technology Consulting Practice is seeking a Senior Director to join our growing team and lead client transformation across the Quote to Cash ecosystem, including Configure, Price, Quote…
Added 5 mins ago
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Lead Business Systems Analyst
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- $65 to $80 CAD / hour
- Contract
Our client is seeking an experienced Lead Business System Analyst to facilitate the identification and documentation of detailed user stories (functional requirements), process and system…
Added 5 mins ago
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Associate Director, Talent Acquisition
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Critical Mass is seeking a strategic Associate Director, Talent Acquisition to lead and scale our recruitment efforts across North America and EMEA, with primary focus on building…
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Associate Director, Talent Acquisition
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Critical Mass is seeking a strategic Associate Director, Talent Acquisition to lead and scale our recruitment efforts across North America and EMEA, with primary focus on building…
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Recovery Superintendent
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- $100,000 to $140,000 CAD / year
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Lead the safe and efficient operation of recovery and utilities processes, including recovery boiler, evaporation, and stripping systems.
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Registered Practical Nurse - Emergency Department
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Brantford, ON
- Full-time
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Added 5 mins ago
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Director, Product Marketing, Reverse Mortgage
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…and competitive insights into effective marketing strategies, lead a high-performing team and foster a culture of innovation, experimentation, collaboration and continuous…
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Be the lead spokesperson in giving presentations and/or consulting citizens in public forums; and
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Added 5 mins ago
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Business development specialists – Orthopedic Bracing & Compression Products
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Added 5 mins ago
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Director, SaaS
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Added 5 mins ago
OM
Social Strategist
Omnicom Media
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- Full-time
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Added 5 mins ago
OM
Social Strategist
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- Full-time
Creo is looking for a Social Strategist to help lead organic social, community management, social listening and day-to-day client account management across our growing social practice.

Ainsworth Inc

Billing Team Lead

Surrey, BC, V3S 7A4, Canada

The salary range is $75,000 - $90,000 per year. · Full-time

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Job details

Pay: The salary range is $75,000 - $90,000 per year.
Job type: Full-time
Experience: Minimum 5 years of billing, invoicing, accounting, or service administration experience.
Posting language: English
Posted: Sep 14, 2026

Original job description

If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity, and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

The Billing Team Leader oversees the day-to-day activities of the billing team to ensure timely, accurate, and compliant invoicing. This role is responsible for leading billing operations, supporting team members, driving process improvements, resolving escalated billing issues, and ensuring high levels of customer satisfaction. The Billing Team Leader acts as a liaison between Operations, Service, Finance, and customers to promote efficient billing practices and optimize revenue collection.

Responsibilities:

Team Leadership & Development

Lead, mentor, and support a team of Regional Billers.
Provide onboarding, training, coaching, and performance support.
Monitor workload distribution and ensure service level expectations are met.
Conduct regular team meetings and promote collaboration and accountability.
Serve as the first point of escalation for complex billing matters.

Billing Operations Management

Oversee and perform accurate and timely processing of invoices.
Review completed service documentation to ensure billable charges are applied correctly.
Ensure labor, materials, subcontractor costs, truck charges, and other billable items are accurately validated before invoicing.
Monitor daily billing volumes and address aging work orders or billing backlogs.
Support adherence to contractual billing requirements and customer-specific invoicing procedures.

Quality Assurance & Compliance

Ensure billing activities comply with company policies, customer contracts, and financial controls.
Perform regular audits of invoices and billing practices.
Identify trends, recurring issues, and opportunities to improve billing accuracy.
Maintain documentation standards and support internal and external audits.

Process Improvement

Identify bottlenecks and inefficiencies within billing workflows.
Develop and implement standardized processes and best practices.
Collaborate with Operations and Finance to improve billing cycle times and cash flow.
Support system enhancements and process automation initiatives.

Customer & Stakeholder Support

Act as the primary escalation point for billing-related customer concerns.
Partner with Service Managers, Coordinators, Finance, and Operations teams to resolve billing discrepancies.
Maintain professional relationships with customers and internal stakeholders.
Support collection efforts by providing invoice clarification and billing documentation when required.

Reporting & Performance Monitoring

Track and report billing KPIs, including invoice turnaround time, billing accuracy, work order aging, revenue billed, unbilled work order backlog, and credit/rebilling trends.
Prepare weekly and monthly management reports.
Analyze billing metrics and recommend improvements.

Financial Stewardship

Support revenue recognition and cash flow objectives through timely billing.
Ensure charges are validated and accurately applied.
Act as a first point of contact to resolve invoice disputes
Work closely with Finance and Managers to support reconciliation efforts

Other Duties

Participate in special projects and process improvement initiatives.
Provide backup support during staffing shortages or peak workloads.
Perform other duties as assigned by management.

Qualifications:

Education & Experience

Post-secondary education in Business Administration, Accounting, Finance, or a related field preferred.
Minimum 5 years of billing, invoicing, accounting, or service administration experience.
Minimum 2 years of leadership, supervisory, or team lead experience preferred.
Experience within service, construction, mechanical, HVAC, or technical service industries is considered an asset.

Skills & Competencies

Strong leadership and coaching abilities.
Excellent organizational and time-management skills.
High attention to detail and accuracy.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to prioritize tasks in a fast-paced environment.
Advanced Microsoft Excel and Office Suite skills.
Experience with ERP, service management, and billing systems.
Strong customer service orientation.

Success Measures (KPIs)

Invoice accuracy rate
Billing turnaround time
Reduction in aged work orders
Revenue billed versus target
Customer satisfaction with billing support
Team productivity and engagement
Process improvement implementation and results

The salary range is $75,000 - $90,000 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RRSP matching and generous vacation

Growth: In-house training and development, access to LinkedIn Learning and other professional development opportunities, Employee performance-based bonus program, where applicable

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

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More about this job

Responsibilities

The Billing Team Lead oversees daily billing operations, ensuring accurate and compliant invoicing while mentoring the regional billing team. This role acts as a liaison between departments to optimize revenue collection and resolve escalated billing issues.

Requirements

Candidates must have at least 5 years of experience in billing or accounting, with a minimum of 2 years in a leadership capacity. A post-secondary education in Business, Accounting, or Finance is preferred, along with proficiency in ERP systems and Microsoft Office.

Skills

Leadership
Coaching
Billing operations
Invoicing
Financial controls
Process improvement
Analytical skills
Problem-solving
Communication
Time management
Microsoft Excel
Microsoft Office Suite
ERP systems
Customer service
Auditing
Performance monitoring

Benefits

Comprehensive health benefits
Dental benefits
Medical benefits
Wellness supports
RRSP matching
Generous vacation
In-house training
Professional development
Employee performance-based bonus
Service milestones
Peer recognition
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Billing
Invoicing
Accounting
Finance
Team Leadership
Service Administration
KPIs
Revenue Recognition
Process Automation
Auditing
Compliance
ERP
Microsoft Excel
Microsoft Office
Work Order Management
Cash Flow
Stakeholder Management
Mentoring
Performance Reporting
Multi-trade

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