Find work in Canada.

318,783 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 8 mins ago
VD
Sales Representative- The Greater Sudbury Area
Viega Deutschland
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Job-ID: 17248; Location(s): Field (city) Canada
Added 24 mins ago
Nurse Practitioner
HealthCareersInSask.ca
Spiritwood, SK
Basic Cardiac Life Support Level C Certificate (BCLS)
Added 39 mins ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 54 mins ago
FP
Maintenance and Facilities Technician
Fresh Prep Foods Inc
Vancouver, BC
- $25.5 to $28 CAD / hour
- Full-time
Support the installation, relocation, and commissioning of new machinery and facility systems.
Added 1 hour ago
T
Outside Sales Representative
telMAX
ON · Mississauga, ON
- Up to $19.5 CAD / hour
- Full-time
The Outside Sales Representative (Residential Sales) is responsible for generating new residential customers by promoting and selling telMAX's industry-leading internet, TV, and home phone…
Added 2 hours ago
IP
B2B Professional Pest Control Sales Representative
Insectica Pest Control Inc.
Toronto, ON
- Full-time
We’re seeking an experienced B2B Professional Sales Representative to grow our commercial pest-control portfolio across the GTA. You’ll prospect, inspect, and close new accounts with…
Added 4 hours ago
MU
Dental Assistant
McGill University
Montreal, QC
- Full-time
Keeps abreast of new developments in the field to update skills and knowledge.
Added 4 hours ago
AI
Bilingual Customer Experience Representative - Overnight and Weekend
Ainsworth Inc
Ottawa, ON
- Full-time
We are looking for Bilingual (English / French) Customer Experience Representative - overnight and weekend who enjoy challenges and who love helping customers. We offer the opportunity to…
Added 4 hours ago
AI
Customer Experience Representative
Ainsworth Inc
Edmonton, AB
- Full-time
…as your everyday working tools, you will be there to listen, support and problem solve our GDI Ainsworth clients requests. We are looking for candidates who enjoy a challenging workday and…
Added 5 hours ago
H
Nurse Practitioner
HealthCareersInSask.ca
La Loche, SK
- Full-time
Advanced Cardiac Life Support Certificate (ACLS)
Added 7 hours ago
EP
Technical Sales Representative - Laval
East Penn Canada: Backup Power Division
Montreal, QC
- Full-time
…creating ongoing demand and long‑term account relationships. We support our sales professionals with strong products, meaningful partnerships, and the structure needed to drive consistent…
Added 7 hours ago
WS
Team Lead - Fixed Term
WCG Services
Kelowna, BC
- Full-time
WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and…
Added 9 hours ago
C
Senior Manager, Compensation (People & Culture) (Hybrid/Telework)
CBC/Radio-Canada
Ottawa, ON · Montreal, QC
- Full-time
Provide strategic compensation input and recommendations for collective bargaining negotiations; provide support to the Total Compensation expert representative at the bargaining table when…
Added 11 hours ago
S
Turnaround Maintenance Scheduler
Shell
Sarnia, ON
- Full-time
…visibility, critical path control, and scenario analysis to support safe, efficient, and predictable turnaround…
Added 11 hours ago
S
Project Engineer
Shell
Sarnia, ON
- Full-time
…through to close-out with responsibility for both home office and field execution oversight. Engagement at SMC with Production, MTAC, engineering disciplines as required to deliver…
Added 11 hours ago
W
Heavy Duty Technician - Fort McMurray Rotation
Wajax
Pasadena, NL
- Full-time
Meet requirements of Field Level Hazard and Job Hazard assessments
Added 12 hours ago
WS
Employment Skills Facilitator
WCG Services
North Vancouver, BC
- Full-time
WCG is strengthened by diversity. We are committed to achieving a workplace that is equitable and representative of Canada’s diverse population. We actively work to attract, develop, and…
Added 12 hours ago
KS
Field Sales Repersentative
Kognitive Sales Solutions
Spruce Grove, AB
- Full-time
Kognitive Sales Solutions is seeking an Entry Level Field Sales Representative to join our growing team in Cambridge. This full-time, on-site position offers an exciting opportunity to…
Added 12 hours ago
TO
Employer Services Consultant
The Open Door Group
Medicine Hat, AB
- $32.83 to $38.3 CAD / hour
- Full-time
These roles follow a regular Monday to Friday schedule. Occasional flexibility may be required to support employer meetings, workshops, networking events, project timelines, stakeholder…
Added 12 hours ago
GT
Technical Support Representative-Call Center
Greenworks Tools Canada
East Gwillimbury, ON
- $26 CAD / hour
- Full-time
Job Title: Technical Support Representative-Call Center
Added 13 hours ago
EI
Inside Sales Representative - Automotive
EBlock Inc.
NB · NS · PE
- Full-time
Proven experience increasing sales and revenue; field sales experience is preferred but not required
Added 14 hours ago
A
Communication and Marketing Coordinator
ANDRITZ
Pointe-Claire, QC
- Full-time
Support employer branding and talent attraction initiatives.
Added 15 hours ago
M
Bilingual Financial Education Specialist
Manulife
Montreal, QC
- Full-time
Our PlanRight Support team assists members who have Group Retirement plans with transactions and questions on their investments, such as, fund direction and fund changes, investment…
Added 16 hours ago
S
Transversal Finance Lead
Sanofi
Toronto, ON
- Full-time
Serve as the Canada Finance representative on global digital finance initiatives, ensuring local needs are reflected in global tool design and rollout
Added 16 hours ago
W
HSE Specialist
Worley
AB · Edmonton, AB
- Full-time
…employees enjoy exciting careers in fabrication, modularization, field installation, and professional support services for some of world's most challenging heavy-oil facilities, gas plants,…

Ainsworth Inc

Customer Experience Representative

Edmonton, AB, T5S 1S7, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 1-3 years of previous experience in a customer service/support role preferably within a service industry
Posting language: English
Posted: Aug 7, 2026

Original job description

If you thrive in a team-oriented workplace that challenges your skills, drives your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

At GDI Ainsworth, our customers are our top priority. As Customer Experience Representatives (CER’s) you will believe in high-quality customer experiences. Using phone calls and emails as your everyday working tools, you will be there to listen, support and problem solve our GDI Ainsworth clients requests. We are looking for candidates who enjoy a challenging workday and who love helping customers.

Key Responsibilities:

Receive calls or emails requests from clients for various reasons related to service or daily operations of their sites.
Responding efficiently and accurately to caller, explaining possible solutions and ensuring that clients feel supported and valued.
Engaging in active listening with callers, confirming or clarifying information.
Develop and maintain an understanding and working knowledge of our Remote Building Automation Alarms (RBAS) with an emphasis on triaging and acting upon remote monitoring system alarms.
Create and complete work order requests on all incoming calls and email requests.
Manage Work Order requests, close outs from client platforms to ensure SLA requirements are met.
Contact appropriate individuals for urgent and emergency requests to ensure requests are handled in a timely manner
The CER is to monitor the SLA commitments on all work orders and if the SLA is at risk or will not be achieved, they will raise the issue with the appropriate department.
Adhere to the Company’s Quality System operating procedures.
Perform other duties as assigned by Management.

Qualifications:

1-3 years of previous experience in a customer service/support role preferably within a service industry
College/university graduate or equivalent work experience
Experience working in HVAC/Building Automation industry or a related field is an asset.
Professional, self-starter with the ability to assume additional responsibilities and work flexible hours as required
Exceptional customer service, active listening, verbal and written communication skills, professional phone voice.
Understanding of company products, services, and policies.
Proficiency with computers, especially with CRM software, and strong typing skills.
Ability to ask prying questions and diffuse tense situations.
Must be available to attend and successfully complete a two (2) week full-time paid training program.

Availability:

Available to work morning, afternoon, and rotational weekend shifts (Saturday).

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all the applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

Apply About employer

More about this job

Responsibilities

The Customer Experience Representative manages incoming client requests via phone and email while monitoring building automation alarms. They are responsible for creating work orders, ensuring SLA compliance, and providing efficient, accurate solutions to client issues.

Requirements

Candidates should have 1-3 years of customer service experience, preferably in the service or HVAC industry. Proficiency with CRM software, strong communication skills, and the ability to work flexible shifts including weekends are required.

Skills

Customer service
Active listening
Problem solving
Communication skills
CRM software
Typing skills
Remote monitoring
Work order management
Triage
Building automation
HVAC knowledge
Conflict resolution

Benefits

Comprehensive health benefits
Dental benefits
Medical benefits
Wellness supports
RSP matching
Generous vacation
Service milestones
Peer recognition
Employee discounts
Incentives

Visa sponsorship

Not detected in the job text

Keywords

Customer Experience
Customer Service
CRM
HVAC
Building Automation
RBAS
SLA
Work Orders
Remote Monitoring
Alarm Triage
Service Industry
Communication
Active Listening
Problem Solving
Data Entry
Multi-trade

Report this job