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Added 1 hour ago
SD
Inside Sales
SRS Distribution Inc.
Cumberland, BC
- Full-time
The primary function of Inside Contract Sales is to provide product knowledge on building materials to new and existing customers. The pay range for this role is $50,000 - $ 60,000 annually.
Added 1 hour ago
SD
Inside Sales
SRS Distribution Inc.
Cumberland, BC
- Full-time
The primary function of Inside Contract Sales is to provide product knowledge on building materials to new and existing customers. The pay range for this role is $50,000 - $ 60,000 annually.
Added 1 hour ago
SD
Inside Sales Representative
SRS Distribution Inc.
Regina, SK
- Full-time
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Added 1 hour ago
SD
Inside Contract Sales
SRS Distribution Inc.
Sidney, BC
- Contract
The primary function of Inside Sales is to provide product knowledge on building materials to new and existing customers.
Added 1 hour ago
SD
Replenisher
SRS Distribution Inc.
Tofino, BC
- Full-time
The Replenisher is responsible for restocking merchandise on the sales floor, from rotating stock to merchandising new products as they arrive. The shifts are Monday - Friday and the wage…
Added 1 hour ago
TL
Parts Counter Specialist
TruckPro, LLC
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
…Aftermarket Truck Parts. This position is responsible for performing sales activities inside the store by providing customer service and developing sales relationships with customers over…
Added 2 hours ago
BU
Retail Relationship Banker
BMO U.S.
MB · Manitoba, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 2 hours ago
BU
Retail Relationship Banker
BMO U.S.
NB · New Brunswick, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
Quebec, QC
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
SK · Saskatchewan, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
NL · Newfoundland and Labrador, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
AB · Alberta, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
NS · Nova Scotia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
BC · British Columbia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 3 hours ago
BU
Retail Relationship Banker
BMO U.S.
ON · Ontario, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 5 hours ago
FT
Inside Sales Representative, Lethbridge North
Fountain Tire
Lethbridge, AB
- Other
Fountain Tire Lethbridge North (804 36 Street), is looking for a friendly and dedicated individual to join our team as an Inside Sales Representative/Service Writer!
Added 5 hours ago
C-
Technical Sales Intern- Mississauga
Captiveaire - Region 114 Western PA
Mississauga, ON
- Volunteer
NOTE: Excellent performance may lead to full-time employment opportunities in sales, field service or other engineering roles upon graduation.
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Brantford, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Niagara Falls, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 5 hours ago
BC
Benefit Brow & Beauty Expert !
BENEFIT COSMETICS SERVICES
Windsor, ON
- $18.3 to $19.7 CAD / hour
- Part-time
Experience in a retail/customer service environment
Added 7 hours ago
TG
Retail Sales Associate - IDS Tennis Club Pro Shop
Tennis Giant
Montreal, QC
- Full-time
We are looking for a Retail Sales Associate with a passion for tennis to join our team at the IDS Pro Shop located inside the Nuns' Island Tennis Club. The successful candidate will be…
Added 7 hours ago
C
Temporary Sales Support Associate
Coach
Richmond, BC
- Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered
Added 7 hours ago
C
Temporary Sales Support Associate
Coach
Burlington, ON
- Part-time
1+ of previous retail experience (cashier/stock experience, sales etc.), preferably in a luxury retail service environment. A combination of education and experience will be considered

Ainsworth Inc

Service Coordinator

Surrey, BC, V3S 7A4, Canada

The salary range is $55,000 to $70,000 per year. · Full-time

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Job details

Pay: The salary range is $55,000 to $70,000 per year.
Job type: Full-time
Experience: 3-5 years of experience as a Dispatcher in the Mechanical, Plumbing, or HVAC is required.
Posting language: English
Posted: Sep 1, 2026

Original job description

If you thrive in a team-oriented workplace that challenges your skills, to drive your career development, embraces diversity and rewards innovation, with competitive pay and great employee programs, join the GDI Ainsworth team today!

Job Summary:

The Service Coordinator/Dispatcher is the initial point of contact between the customer and field personnel. Receiving calls by telephone, the Service Coordinator/Dispatcher will troubleshoot to identify the cause of the customer’s concern, and if possible, provide technical support. In the event that the Service Coordinator/Dispatcher is unable to provide assistance, the individual will efficiently schedule service work, clearly inform field personnel of the servicing work to be done, and ensure field personnel have the required information to perform the work. The Service Coordinator/Dispatcher will also record accurately and in detail all work performed by field personnel, including the outcome.

Key Responsibilities:

Assist clients with technical support when possible.
Distribute work orders to field service personnel ensuring that appropriate systems are updated and individuals informed when work orders are completed.
Develop schedules for field service personnel, in conjunction with management, taking in to account work order priorities, due dates, time required, location, skills required, work load and urgency.
Provide assistance to field personnel if needed.
Interface with customers and other departments as necessary to ensure successful completion of service.
Assist in the growth of other Call Centre agents by sharing both job knowledge and expertise.
Handle customer service requests using strong interpersonal skills and a customer focus.
Collect field service timecards and completed work order sheets, ensuring tech accuracy of completed notes and recommendations.
Act as Ainsworth’s customer advocate to expedite issues surrounding quality, service delivery and responsiveness. Provide support, guidance and make recommendations to Operations to ensure customer escalations are resolved.
Initiate, change and/or revise scheduling and dispatch processes to ensure customer satisfaction with call scheduling and responsiveness is always a top priority
Provide quotation support to field service technicians as required. Assist in the preparation of service quotes to customers, including contacting vendors to establish price and availability of replacement parts and/or repair items.
Champions a high performance leading to enhanced customer interface satisfaction.
Adhere to all company policies and procedures.
Perform all job functions in a safe and healthful manner, abiding by and in accordance with all applicable Health, Safety and Environmental company policies and government legislation/regulations.
Adhere to the Company’s Quality System operating procedures.
Perform other duties as assigned by Management.
Provides support and backup for other administrative/inside sales duties as requested.
Knowledge of basic HVAC repair estimates is an asset.

Qualifications:

3-5 years of experience as a Dispatcher in the Mechanical, Plumbing, or HVAC is required.
Experience with national accounts is an asset
Data Entry to Customer Web Portals
Ability to follow and perform to customer guidelines
Management of trades and subs to DNE guidelines
Excellent customer service skills.
Excellent verbal and written communication skills
Attention to detail and multi -tasking
Proficiency with MS Office applications; Excel is essential.
Ability to exercise independent judgment and take initiative.
Ability to work effectively under pressure.
Graduate from a career college an asset.
Demonstrated coordination, organizational, and interpersonal skills.

The salary range is $55,000 to $70,000 per year. Actual salaries will vary based on factors such as education, experience, knowledge, skills, and abilities, as well as alignment with market data. The base salary is just one component of Ainsworth’s total compensation package, which also includes additional rewards and benefits such as short-term incentives and health insurance, among others.

This posting is for an active and current vacancy; interested applicants are encouraged to apply as soon as possible.

Why work at GDI Ainsworth?

GDI Ainsworth is growing at an unprecedented rate and to help attract and retain top talent, we provide benefits on your first day with us. We offer a wide variety of benefits (for full-time, permanent positions positions) including the following:

Benefits: Comprehensive health, dental and medical benefits, including wellness supports, RSP matching and generous vacation

Growth: In-house training and development, access to LinkedIn Learning and other professional development opportunities, Employee performance-based bonus program, where applicable

Rewards: Service milestones and peer recognition plus Employee Discounts and Incentives

Flexibility: Hybrid working models, where applicable

Diversity: An inclusive organization that embraces diversity and belonging; work in a great team atmosphere with future potential for promotion within company

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

GDI Ainsworth is committed to building a diverse and inclusive workplace. Qualified designated group members are encouraged to apply as any reasonable accommodation of qualifications will be considered as per our Accommodation Policy, available upon request.

GDI Ainsworth is an integrated multi-trade company, offering an end-to-end services and solutions for all asset maintenance and refurbishment requirements of our customers. We are continually striving to create better and more advanced products as well as provide the highest quality service. We are rapidly growing and need talented professionals to help drive our vision at becoming the best multi-trade company in the country! Join us…. Make a difference.

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More about this job

Responsibilities

The Service Coordinator acts as the primary point of contact for customers, troubleshooting concerns and scheduling field personnel for service work. They are responsible for managing work orders, maintaining accurate documentation, and ensuring high levels of customer satisfaction through effective communication and dispatch processes.

Requirements

Candidates must have 3-5 years of experience as a dispatcher in mechanical, plumbing, or HVAC industries. Proficiency in MS Office, particularly Excel, and strong organizational and interpersonal skills are required for this role.

Skills

Dispatching
Technical support
Scheduling
Customer service
Data entry
HVAC repair estimates
MS Office
Excel
Communication skills
Multi-tasking
Problem solving
Time management
Interpersonal skills
Vendor coordination
Quality assurance

Benefits

Health insurance
Dental insurance
Medical benefits
Wellness supports
RSP matching
Vacation
In-house training
Professional development
Performance-based bonus
Service milestones
Peer recognition
Employee discounts

Visa sponsorship

Not detected in the job text

Keywords

Service Coordinator
Dispatcher
HVAC
Mechanical
Plumbing
Customer Service
Technical Support
Work Orders
Scheduling
Data Entry
MS Office
Excel
Timecards
Vendor Management
Quality System
Health and Safety
Operations
Customer Advocacy
Asset Maintenance
Multi-trade

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