Jobs in Canada

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Added 40 mins ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 4 hours ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
Cogniify is hiring a Senior Business Systems Analyst to support infrastructure and developer platform initiatives. You will work closely with platform engineering, DevOps, security,…
Added 6 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 7 hours ago
OD
Salesforce Product Manager
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Toronto, ON
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 7 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- Full-time
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Added 8 hours ago
A
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- Contract
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Business Systems Analyst, Clinical Informatics
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Toronto, ON
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The Business Systems Analyst, in partnership with other members of the Information technology team, is responsible for system/operational maintenance, project implementations and end user…
Added 11 hours ago
AC
CRM & CDP Technical - Integration Analyst
Air Canada Vacations
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Added 11 hours ago
KR
Corporate Financial Analyst
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Kitchener, ON
- Full-time
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Added 11 hours ago
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Intern, Trade Promotion Management Business and Data Analyst
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Georgetown, ON
- Full-time
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Added 11 hours ago
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Intern, Trade Promotion Management Business and Data Analyst
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Mississauga, ON
- Full-time
The Trade Promotion Management Business and Data Analyst Intern will support Phase II of the SUSA TPM implementation, focused on promotion planning, tracking and optimization. The intern…
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SI
Intern, CRM Implementation Analyst
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Mississauga, ON
- Full-time
The CRM Implementation Analyst Intern will support implementation of a customer relationship management solution for the U.S. business. The intern will contribute to testing, data quality,…
Added 12 hours ago
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Investment Bank Diversified Industries, Analyst
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Toronto, ON
- Full-time
Join Barclays Canada as an Investment Bank Diversified Industries, Analyst, where you advise clients on a wide range of strategic transactions. You will have the opportunity to conduct…
Added 12 hours ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…updating master data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 12 hours ago
SI
Intern, CRM Implementation Analyst
Saputo Inc.
Georgetown, ON
- Full-time
The CRM Implementation Analyst Intern will support implementation of a customer relationship management solution for the U.S. business. The intern will contribute to testing, data quality,…
Added 12 hours ago
BP
Trade Finance Analyst
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- Full-time
You’ll be required in the office at least three days per week, with one of those days being either a Monday or a Friday
Added 13 hours ago
FN
Bilingual Portfolio Analyst, Commercial Asset Management
First National Financial LP
Toronto, ON · East York, ON
- Full-time
We are hiring a Portfolio Analyst - Bilingual, Commercial Asset Management!
Added 13 hours ago
OD
Salesforce Product Manager
OSI Digital
Toronto, ON
- $40,000 to $110,000 CAD / year
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 13 hours ago
OD
Salesforce Product Manager
OSI Digital
Vancouver, BC
- $40,000 to $110,000 CAD / year
- Full-time
This Product Manager role is supported by a dedicated Business Analyst on the same initiative, and the two roles are complementary, not overlapping:
Added 13 hours ago
P
Financial Reporting, Senior Analyst
PepsiCo
Mississauga, ON
- Full-time
We are looking for a dynamic Financial Reporting, Senior Analyst to join our Team. In this role, the successful candidate is responsible for delivering accurate and timely financial…
Added 13 hours ago
H
Technical Support Analyst
Hays
ON · Kenora, ON
- Full-time
As the Technical Support Analyst, you will be the first point of contact for clients requiring technical assistance. Working from the Kenora head office and regularly visiting client sites…

Air Canada Vacations

CRM & CDP Technical - Integration Analyst

Greater Montreal Metropolitan Area, QC, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 11, 2026
Work location: Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
Experience: 5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Posting language: English
Posted: Nov 11, 2026

Original job description

Who We Are

At Air Canada Vacations, we’re in the business of making dreams travel. That’s why we offer vacation packages, tours, cruises and more tailored to everyone’s individual needs. We like to say we have a vacation for every traveller because we do!

If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.

For over 50 years, Air Canada Vacations has been making travel easy, so come and join us in helping fellow Canadians create unforgettable memories wherever they go.

Don’t miss this opportunity! Submit your application by November 27, 2026 to be considered for this exciting opportunity.

What You'll Be Doing

Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer Data Platform (CDP). This role is responsible for the technical oversight of data and integrations to ensure CRM and CDP are implemented as scalable, secure enterprise platforms and integrated with ACV’s broader ecosystem (e.g., reservations system, digital channels, and downstream platforms).

Role Purpose

Own the technical and integration oversight for the Microsoft Dynamics CRM and Bloomreach CDP implementation - ensuring data integrity, identity resolution, and reliable integrations across ACV systems. Acting as ACV’s internal technical authority, you will work with architects and system integrators to validate designs, reduce delivery risk, and help ACV retain the knowledge needed for stable post‑go‑live operations

Key Responsibilities

Serve as the technical CRM/CDP SME within IT throughout implementation.
Define and validate CRM/CDP data model requirements and data flows supporting unified customer profiles.
Define/validate identity resolution and matching logic (deduplication, stitching, and rules needed to unify customer profiles
Define/validate data ingestion patterns (batch and real‑time options) and oversee data onboarding approach with vendors.
Partner with architects and system integrators on CRM–CDP integration design and end‑to‑end data movement across systems.
Provide technical input on interfaces and integration mechanisms (e.g., REST APIs, webhooks, file-based imports) relevant to CDP ingestion/export needs
Ensure non‑functional requirements are addressed, including data quality, performance, security, and compliance
Participate in system/integration testing, data migration validation, and production readiness activities.
Create and maintain technical documentation and support internal knowledge transfer to enable ACV to operate and enhance CRM/CDP post go‑live.

What You Bring To The Team

Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical field
An equivalent combination of education and relevant technical experience will be considered
Microsoft Dynamics 365 certifications (e.g., Customer Engagement, Customer Service, Sales, or Solutions Architect track)
Microsoft Power Platform certifications (Power Platform Functional Consultant or equivalent)
Customer Data Platform (CDP) certifications (Bloomreach preferred; Salesforce CDP, Adobe, or equivalent acceptable)
Data or integration‑related certifications (data modeling, data engineering

Required Qualifications

5+ years of experience as a System Analyst / Technical Analyst supporting enterprise platforms.
Strong hands‑on experience with MS Dynamics 365 CRM / Customer Engagement in areas such as architecture concepts, data model, & integrations.
Experience supporting CDP implementations; Bloomreach experience is an asset.
Identity resolution / customer profile unification concepts (matching rules, deduplication).
Knowledge of Data ingestion approaches (real‑time vs scheduled/batch).
Knowledge of Integration patterns and common interfaces (REST APIs, file-based imports).
Knowledge of Proven ability to review vendor/SI designs, identify risk, and drive outcomes.
Bilingual in French and English (Verbal & Written)

Technical Skills

Dynamics 365 CE platform and data modelling
CDP concepts: ingestion, segmentation/journeys enablement, activation flows (platform knowledge)
Familiarity with REST APIs, webhooks, and file‑based data imports
Cust-360: identity resolution, de-duplication

Leadership & Interpersonal Skills

Strong verbal and written communication skills
Ability to engage and influence stakeholders across business, IT, and vendors
Collaborative, team‑oriented working style
Sound judgment and structured problem solving
Comfortable operating in ambiguity and fast‑paced delivery environments
Ability to lead technical discussions/workshops and drive decisions
Ownership mindset and accountability for outcomes

WHY WORK WITH US?

Our team loves to travel, and we have one of the most generous employee travel programs in the industry. You’ll be eligible for travel privileges for yourself and other eligible persons once you’ve completed 6 months of service
Hybrid work model: Corporate Mandate of 4 days in office (Tuesday, Wednesday, Thursday + 4th day of your choice) and 1 day from home
We value your wellbeing and offer a wide variety of benefit plans, including health and dental, for you and your family
We offer training and development tools to help unlock your full potential

Please note that these benefits apply to permanent, full-time employees.

Visit our Careers page for a full list of benefits.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

Air Canada Vacations is committed to ensuring a Diverse, Equitable, and Inclusive Workplace, fundamental to its core values. We celebrate the uniqueness of every individual, listen to every voice, and instill a sense of belonging in our people that allows each team member’s authentic self to truly shine.  

We encourage individuals of all backgrounds to apply as we strive to create a diverse team that mirrors the diversity of the customers and communities we serve as an equal opportunity employer. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application.

Linguistic Requirements

When qualifications are equal, preference will be given to bilingual candidates. The position involves daily interactions with partners, clients, and colleagues located outside of Quebec.

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide technical oversight for the Microsoft Dynamics 365 CRM and Bloomreach CDP implementation, including data models, identity resolution, ingestion, and integrations across enterprise systems. Validate vendor designs, support testing and production readiness, and document solutions to enable stable post-launch operations.

Requirements

Requires at least five years of experience as a system or technical analyst supporting enterprise platforms, with strong hands-on Dynamics 365 CRM experience and knowledge of CDP implementations, identity resolution, data ingestion, and integration patterns. A relevant bachelor's degree or equivalent experience is sought, along with strong stakeholder and technical communication skills and fluency in written and spoken French and English.

Skills

Microsoft Dynamics 365 CRM
Customer Data Platforms
Data Modeling
Data Integration
Identity Resolution
Data Deduplication
REST APIs
Webhooks
Data Ingestion
Data Migration
System Integration Testing
Data Quality
Security And Compliance
Technical Documentation
Vendor Design Review
Bilingual Communication

Benefits

Employee Travel Privileges
Hybrid Work Model
Health Insurance
Dental Insurance
Training And Development

Visa sponsorship

Not detected in the job text

Keywords

Microsoft Dynamics 365
Customer Engagement
Bloomreach CDP
Customer Data Platform
Power Platform
CRM
Customer 360
Data Modeling
Data Flows
Identity Resolution
Deduplication
Customer Profile Unification
Batch Data Ingestion
Real-Time Data Ingestion
REST APIs
Webhooks
File-Based Imports
Data Migration
Integration Testing
Data Quality
Performance Requirements
Data Security
Compliance
System Integrators
Technical Documentation
Power Platform Certifications
CDP Certifications
French And English
Travel Arrangements

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Work requirements

Jobs in Canada