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Added 3 mins ago
RB
Client Advisor - Brampton (Bilingual: Arabic, Tagalog)
Royal Bank of Canada
ON · BRAMPTON, Ontario
- Full-time
As the first point of contact at RBC retail banking locations, Client Advisor is responsible for assisting members of our community who walk into our branches. Using hospitality-like skills…
Added 3 mins ago
RB
Senior Manager, Operational Risk / IT Risk and Compliance
Royal Bank of Canada
Toronto, ON
- Full-time
Trusted advisor in operations and risk governance processes and strategies in line with Enterprise Operational Risk Standard and IT Risk Centre of Governance
Added 3 mins ago
RB
Client Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
Royal Bank of Canada
Mississauga, ON
- Full-time
Client Advisor - Mississauga (Bilingual Mandarin/ Cantonese, Arabic, Tagalog)
Added 3 mins ago
S
Associate Customer Success Manager - French
ServiceNow
Montreal, QC
- Full-time
This is the level at which the CSM operates as a confident advisor - overriding agent-recommended plays where customer context demands, leading Customer Business Reviews at Director and…
Added 18 mins ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
…Representative, Sea Logistics Import, where you'll serve as a trusted advisor to customers, ensuring seamless shipment execution while building long-term partnerships. In this…
Added 18 mins ago
Senior Insurance Advisor (Moose Jaw, SK)
Talent Acquisition Team at Westland Insurance. Text reply only.
Moose Jaw, SK
We’re searching for a Senior Insurance Advisor. Are you searching for new possibilities?
Added 33 mins ago
UO
Accessibility Advisor
University of Victoria
Victoria, BC
- Full-time
The Accessibility Advisor provides advice and consultation on the University’s legal and regulatory
Added 33 mins ago
OA
Reception Associate - OpenRoad Audi Boundary
OpenRoad Auto Group
Burnaby, BC
- Full-time
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor.
Added 33 mins ago
T
Learning & Development Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
The Manager, Learning & Development serves as a trusted partner and advisor to Takeda Canada’s commercial teams and the broader organization. The role is responsible for initiating,…
Added 33 mins ago
T
Insights & Analytics Manager
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
…planning through patient and demand forecasts. The role helps Business Unit leaders, who remain accountable for performance, understand which levers to pull, where to focus, and which…
Added 33 mins ago
S
Business Analyst III
Seaspan
North Vancouver, BC
- Full-time
The Business Analyst III leads the analysis, design, optimization, and governance of business processes and technology solutions across complex initiatives within Seaspan Shipyards. This…
Added 48 mins ago
FH
Senior Indigenous Cultural Advisor
Fraser Health Authority
Surrey, BC
- $35.36 to $50.83 CAD / hour
- Part-time
The Senior Indigenous Cultural Advisor provides leadership and guidance to the Indigenous Cultural Advisor team by ensuring Indigenous perspectives, knowledge, and approaches to wellness…
Added 48 mins ago
AF
Everyday Banking Advisor - Calgary Stephen Avenue
ATB Financial
Calgary, AB
- Full-time
…Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready to deliver…
Added 48 mins ago
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Director, Employee and Labour Relations
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Director serves as a trusted advisor to executive and senior leaders, helping navigate complex workplace matters and translating institutional priorities into practical action that…
Added 48 mins ago
S
Talent & Development Manager
Specsavers
Burnaby, BC
- Full-time
…privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical…
Added 48 mins ago
Senior Member Experience Advisor (MAC)
First West
Langley (District), BC · Langley, BC
We are currently seeking a Senior Member Experience Advisor (MAC) to join our team.
Added 48 mins ago
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Banking Advisor - Brampton & Mississauga (Bilingual: Mandarin, Cantonese, Arabic, Tagalog)
RBC
Brampton, ON
- Full-time
Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
Added 48 mins ago
R
Evergreen Client/Banking Advisor
RBC
Cochrane, AB
- Full-time
Client Advisor Intern – Job ID Code 2251 | Client Advisor – Job ID Code 2252
Added 48 mins ago
C
Associate Financial Advisor (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 48 mins ago
M
Senior Financial Analyst - Reporting and Database Management
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…tech savvy Senior Financial Analyst to take ownership of our Advisor Rewards bonus database and reporting who has strong excel capability and with experience or an interest in using more…
Added 48 mins ago
HI
Insurance Advisor, Real Estate Practice
HUB International
Burnaby, BC
- Full-time
…experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages…
Added 1 hour ago
AC
Allstate Sales Agent Trainee -
Allstate Canada
Toronto, ON
- Full-time
…the more you can make. You’ll learn how to become a trusted advisor to your clients and make a real impact on their lives, all while building a rewarding career in…
Added 1 hour ago
CU
Co-op Student Advisor
Carleton University
Ottawa, ON
- Other
Working under the direction of the Assistant Manager, Co-op Operations, the Co-op Student Advisor, the primary point of contact for co-op students, is responsible for the success of…
Added 1 hour ago
CU
Career Consultant
Carleton University
Ottawa, ON
- Other
4 year degree in a relevant program (e.g. Sociology, Psychology, Business with concentration in Human Resources). Certified Career Development Practitioner designation is an asset.
Added 1 hour ago
ES
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
As part of the Clinical Services department, this position will also serve as a clinical advisor to the organization and provide leadership to ESC to ensure innovation amongst a competitive…

Air Canada

Business Process Advisor - Temporary

Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 5, 2026
Experience: 3-5 years experience/training in process manuals, process documentation, training material, etc.
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The Business Process Advisor is responsible to maintain and execute the approved Business Process Management Strategy for the business unit. Proactively collaborating with all business unit managers and stakeholders, this role will ensure adherence to process standards and provide coaching and support to the business in developing efficient processes. The incumbent will evaluate process health, and mentor process owners and managers on how to continuously improve their business processes.

Responsibilities:

Perform gap analysis on business process ownership and collaborate with business leaders to identify owners.
Support the business with value stream mapping using Business Process Management standards.
Mentor business on process standards, expectations and templates for effective business process management.
Support the business in identifying proper process controls and process performances indicators.
Evaluate process risk and support the business with identifying opportunities for performance improvements.
Review, learn and understand each business in order to provide direction for efficiencies improvements.
Ensure that end-to-end processes are mapped with all cross-functionalities and that internal customers expectations are clear and well defined.
Development of user-friendly tools and templates to support process management / health evaluations.
Ensure proper usage of the BPMN tools to leverage all functionalities.
Work with the business to ensure their processes and procedures are current and properly documented /changes communicated.
Develop the creation of reports to monitor and maintain positive control over our systems.

University degree in a relevant field or college degree in industrial engineering technic.
3-5 years experience/training in process manuals, process documentation, training material, etc.
Experience with BPMN and data mining tools an asset
Strong knowledge of the Air Canada maintenance and operations an asset.
Self-driven and works well with minimal supervision.
Demonstrated problem-solving skills involving data analysis.
Excellent working knowledge with MS Office programs, TRAX, Netline and relevant IT systems used in ACM.
Ability and experience in mapping processes and improving procedures to align with business strategy.
Ability and experience in analyzing and setting process benchmarks & performance.
Ability and experience in establishing policies and rules, implementing process & technology changes.
Sense of initiative and proactive thinking.
Strong written, verbal, and interpersonal communication skills.
Some travel will be required.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Business Process Advisor is responsible for maintaining and executing the Business Process Management strategy while collaborating with stakeholders to ensure process standards. They will mentor process owners, perform gap analyses, and develop user-friendly tools to improve overall process health and efficiency.

Requirements

Candidates must possess a university or college degree in a relevant field, such as industrial engineering, along with 3-5 years of experience in process documentation and training. Proficiency in BPMN, data mining tools, and relevant IT systems like TRAX and Netline is highly preferred.

Skills

Business Process Management
BPMN
Gap Analysis
Value Stream Mapping
Process Documentation
Data Analysis
Problem-solving
MS Office
TRAX
Netline
Process Improvement
Performance Indicators
Risk Evaluation
Communication
Interpersonal Skills
Industrial Engineering

Visa sponsorship

Not detected in the job text

Keywords

Business Process Management
BPMN
Gap Analysis
Value Stream Mapping
Process Improvement
Industrial Engineering
TRAX
Netline
Data Mining
Performance Indicators
Process Documentation
Risk Management
Aviation
Operations
Maintenance
MS Office
Strategy
Reporting
Process Controls
Cross-functional

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