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Product Manager - Senior
Bevertec
Toronto, ON
- Contract
5+ years of product management experience in IT or digital services
Added 4 mins ago
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Technology Training Specialist
Aplin
Vancouver, BC
- Full-time
…people learn, embrace new technology, and build confidence with digital…
Added 4 mins ago
EP
Program Specialist
Emergency Preparedness and Response | Protection civile et Intervention en cas d’urgence
Toronto, ON
- $80,089 to $115,402 CAD / year
- Temporary
you are comfortable using learning technologies and digital tools (e.g., multimedia and interactive content, word processing, graphics, spreadsheets, e-mail, internet, presentation…
Added 4 mins ago
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Sr Platform RUN Database Engineer
Randstad Digital
Ottawa, ON
- Full-time
…directly to the Platform Engineering or Platform Operations Team Lead, you will take ownership of day-to-day database administration, monitoring, maintenance, and support across critical…
Added 4 mins ago
EI
Internal Communications and Event Specialist
Enercare Inc.
Markham, ON
- Contract
Partner with HR and Marketing to activate the employer brand across social and digital channels.
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Talent Acquisition and Development Specialist
YuJa
Toronto, ON · North York, ON
- $50,000 to $55,000 CAD / year
- Full-time
For over a decade, YuJa has been dedicated to building not only innovative digital compliance and accessibility solutions, but also a workplace where our people can thrive. We invest in our…
Added 4 mins ago
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Consultant, IT Quality Assurance
CIBC
Toronto, ON
- Full-time
You’ll be joining CIBC’s Digital and CX Technology. You’ll be hands on with all aspects of the systems testing process and provide suggestions that will ensure client needs are met with the…
Added 19 mins ago
SC
Production Supervisor
Staples Canada
Winnipeg, MB
- Full-time
Supports a work environment that fosters team work and individual skills development.
Added 20 mins ago
UL
Information systems manager
UZMI Labs Canada Co. Inc.
Mississauga, ON
- From $110,000 CAD / year
- Full-time
- On-site
Added 33 mins ago
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CADD Technician – MDOT Projects
Hennessey Engineers
Brampton, ON · Regional Municipality of Peel, ON
- Full-time
Understanding of coordinate systems, surface files, alignments, profiles, and digital terrain models.
Added 33 mins ago
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Digital Experience Specialist, Web & Optimization
Beanfield
Toronto, ON
- Full-time
We operate as one team. Collaboration is core to how we work, and every idea matters. We believe strong partnerships and shared ownership lead to better outcomes.
Added 33 mins ago
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Gestionnaire de Projets TI Senior (contrat 14+ mois)
DELAN - IT Talent Solutions
Montreal, QC
- Contract
Manage software development projects in digital transformation
Added 34 mins ago
Application Developer II - Digital Platforms
Wawanesa Insurance
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Moncton, NB · Kitchener, ON · Toronto, ON · ON · Montreal, QC · Edmonton, AB (Hybrid), AB · Hybrid - Canada, ON · North York - Toronto, ON (Hybr, ON
As an Application Developer on our Digital Platforms team, you will work with product owners, analysts, architects and other developers to design, build, test, deploy, and support secure,…
Added 48 mins ago
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Senior Manager Agile Program Management
Publicis Groupe Holdings B.V
Calgary, AB
- Full-time
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their…
Added 1 hour ago
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Marketing Director
Haystack
Canada
- $120,000 to $140,000 CAD / year
- Full-time
…lifecycle programs, and develop the capabilities of a growing team. This hands-on role combines strategic oversight with direct tactical execution to scale brand visibility and customer…
Added 1 hour ago
NP
Board Member
Nexus paws and pathways animal rescue
Penhold, AB
- Contract
Strong communication, collaboration, and conflict-resolution skills, with the ability to work effectively in a diverse, mission-driven team.
Added 1 hour ago
TC
Automation Engineering Specialist
TOYOTETSU CANADA INC
Norfolk, ON · Simcoe, ON
- Other
…Specialist. This position is part of the Manufacturing Advancement Team and will support advanced automation initiatives across manufacturing operations. This position reports directly to…
Added 1 hour ago
CE
Project manager - Aerospace
Capgemini Engineering
Montreal, QC
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
CE
PLM Functional Analyst
Capgemini Engineering
Montreal, QC
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
CE
Air Systems Integrator
Capgemini Engineering
Montreal, QC
- $102,884 to $125,747 CAD / year
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
CE
PLM Functional Analyst
Capgemini Engineering
Montreal, QC
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
CE
Avionics Integrator Engineer (Hybrid: Montreal, Quebec)
Capgemini Engineering
Montreal, QC
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
CE
Aerospace Interiors Design Engineer (Hybrid: Mirabel, Quebec)
Capgemini Engineering
Montreal, QC
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 1 hour ago
Postdoctoral Fellow - Molecular Tools for Harmful Algae and Toxin Detection
National Research Council Canada
Halifax, NS
…learn more about these options, please contact the NRC Hiring team using the contact information…
Added 1 hour ago
RB
Banking Advisor - Toronto Downtown (Bilingual: English and Cantonese/Mandarin/French/Vietnamese/Spanish)
Royal Bank of Canada
Toronto, ON
- Full-time
…goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to…

Air Canada

Digital Copywriter

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Digital Production is looking for a creative and experienced Digital Copywriter to own the development and delivery of customer-facing content across Air Canada promotional digital communications.

In this role, you will lead copy development for web and other digital touchpoints, translating complex business and promotional information into clear, concise and engaging customer messaging. You will be accountable for content quality from initial requirements through final delivery, ensuring every communication is customer focused, effective and consistent with Air Canada’s brand voice, accessibility standards and digital best practices.

You will manage multiple content assignments and serve as a trusted content partner to Marketing, designers, translation and other cross-functional teams. You will bring a clear point of view, recommend stronger content approaches and help shape communications that are relevant today and ready for more personalized digital experiences tomorrow.

Responsibilities

Own the end-to-end development, editing, proofreading and delivery of promotional content for web and other digital customer touchpoints.
Lead copy development for sales, product, route and destination launches, international campaigns and other promotional initiatives.
Take accountability for the clarity, accuracy, consistency and effectiveness of content across an assigned portfolio.
Translate complex business and promotional information into simple, meaningful and customer-focused messaging.
Adapt content for different audiences, markets, channels and customer needs while maintaining a consistent brand experience.
Manage multiple content assignments from initial requirements and stakeholder alignment through approvals and final delivery.
Serve as the content point of contact for partners, proactively identifying risks, resolving content questions and recommending better approaches.
Ensure content follows Air Canada’s brand voice, digital accessibility requirements, legal and regulatory direction, and digital writing best practices.
Apply search engine optimization best practices to relevant web content and improve content findability.
Collaborate closely with Marketing, designers, translation and other partner teams to shape and review customer-facing content.
Own or coordinate translation requirements and help maintain consistency across languages and markets.
Identify opportunities to improve content standards, workflows, governance and the overall effectiveness of digital communications.
Research industry benchmarks, customer expectations and evolving content practices to strengthen messaging direction and support future personalized experiences.
Advocate for customer needs and Air Canada’s brand voice throughout the content-development process.

Bachelor’s or other similar degree in writing, journalism, literature or a related field, and a minimum of 4 years of copywriting/editing experience in a digital environment (web, mobile, shopping channels and similar applications)
Excellent digital writing, editing and proofreading skills, with strong grammar, spelling and attention to detail.
Experience owning content development in digital environments such as web, mobile, e-commerce or email.
Ability to absorb complex information, exercise sound judgement and translate it into simple, customer-focused communications.
Ability to establish a clear content recommendation, explain the rationale and influence partners toward a stronger customer outcome.
Ability to adapt messaging for different audiences, markets and digital channels.
Knowledge of search engine optimization best practices and the ability to write content optimized for search.
Strong understanding of digital accessibility and accessible content-writing practices.
Strong understanding of customer-focused digital content and promotional communications.
Strong organizational and project-management skills, with the ability to manage multiple priorities, stakeholders and deadlines.
Strong collaboration and communication skills, with the confidence to ask questions, challenge unclear requirements and recommend solutions.
Ability to work independently, take initiative and remain accountable for outcomes while contributing to a cross-functional team.
Curiosity about personalization, automation and evolving digital customer experiences.

Experience with any of the following would be an asset:

Promotional or e-commerce copywriting.
Email marketing and lifecycle communications.
Multilingual or translated content.
Visual content, mock-ups and customer flows.
Workfront, Jira and Microsoft products.
The airline industry, Air Canada’s digital portfolio, or e-commerce and retail platforms.
What will make this person successful

We are looking for someone who takes ownership, makes thoughtful content decisions and follows work through to completion. You understand that great digital copy goes beyond writing well: it requires understanding the customer, the business objective, the channel, the context and the action we want the customer to take.

You are collaborative and practical, but you also bring a clear point of view. You are comfortable asking questions, resolving ambiguity and recommending a better direction when content can be simpler, more useful or more effective. You balance day-to-day delivery with a forward-looking mindset, helping Air Canada create communications that are increasingly consistent, relevant and personalized.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Digital Copywriter will lead the end-to-end development and delivery of customer-facing promotional content across various digital touchpoints. They will collaborate with cross-functional teams to ensure messaging is clear, consistent with brand voice, and optimized for accessibility and search engines.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 4 years of experience in digital copywriting or editing. Strong organizational skills, proficiency in digital writing best practices, and the ability to translate complex information into engaging customer messaging are required.

Skills

Copywriting
Editing
Proofreading
Digital content strategy
Search engine optimization
Project management
Stakeholder management
Digital accessibility
Marketing communications
E-commerce
Brand voice management
Content development
Cross-functional collaboration
Web content management
Customer-focused messaging

Visa sponsorship

Not detected in the job text

Keywords

Digital Copywriter
Content Development
Web Content
Mobile
E-commerce
SEO
Accessibility
Brand Voice
Marketing
Workfront
Jira
Microsoft Products
Email Marketing
Lifecycle Communications
Digital Strategy
Proofreading
Copy Editing
Customer Experience
Aviation
Promotional Content

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