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Added 13 mins ago
A
Senior Project Manager - Airport
AtkinsRéalis
AB · Edmonton, AB
- Full-time
Join AtkinsRéalis' Engineering Services group and become part of a leading airports team delivering innovative planning and engineering solutions for airport and heliport infrastructure.…
Added 13 mins ago
CM
Environmental Field Coordinator
Coeur Mining, Inc.
Northern Rockies, BC
- $45 CAD / hour
- Full-time
Apply project management principles when supervising field activities and project deliverables.
Added 13 mins ago
LA
Director, Lawyer Services and Payments (24 months)
Legal Aid Ontario
Toronto, ON
- Contract
Lead, coach, and develop a high-performing team while supporting employee engagement, talent development, and succession planning.
Added 13 mins ago
FH
Radiation Safety Officer
Fraser Health
Surrey, BC
- Full-time
…MI operations directors, managers, the NM RRSC, NM Practice Lead (RPL), NM supervisors, site-specific Radiation Safety Officers, the NM Radiation Safety Committee and other users of…
Added 13 mins ago
FH
Lead, Health Informatics
Fraser Health
Surrey, BC
- Full-time
The Lead, Health Informatics is responsible for leading and managing assigned projects, providing leadership to team members and applying appropriate change management strategies as part of…
Added 44 mins ago
SP
Senior Sales Director - Aerospace and Defence
Solace Power
Mount Pearl, NL
- Full-time
Lead and coordinate Solace Power’s aerospace and defence sales and business development activities, including directing assigned team members and leading cross-functional pursuit teams.
Added 44 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Certification in Patient Safety or completion of a Project Management Program considered an asset
Added 44 mins ago
EG
Sales Manager
EESS Global - Canada
Langley (District), BC · Langley, BC
- Full-time
…securing what matters most and shares ongoing insights and project showcases in smart security…
Added 44 mins ago
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Commission Sales Representative (Simcoe County)
VettaTech
Barrie, ON
- Contract
Our team handles the mockups, scoping, quotes, builds and ongoing support
Added 44 mins ago
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Railway Systems Integration Specialist
SYSTRA
Toronto, ON
- Full-time
…resource reports directly to the Technical GOE Integration Lead and other parties when…
Added 59 mins ago
NM
Supervisor Engineer, Mine Design & Planning, Red Chris Block Cave
Newmont Mining Corporation
Dease Lake 9, BC
- $105,800 to $176,400 CAD / year
- Full-time
Lead and mentor mine engineers across mine planning, drill and blast, ventilation and project activities, supporting a collaborative and productive team environment.
Added 59 mins ago
NM
Business Assistant (10-Month Contract)
Newmont Mining Corporation
Vancouver, BC
- $72,700 to $90,900 CAD / year
- Full-time
…operational performance. By joining our inclusive, world-class team, you can help shape the future of mining and make a meaningful…
Added 1 hour ago
EV
Project Engineer
Edwards Vacuum
Bolton, ON
- Full-time
Bring your curiosity to work as our next Project Engineer, reporting to the Project Lead. Your mission is to take ownership and responsibility of custom engineered orders within the Process…
Added 1 hour ago
I
Project Engineer
ISL
Victoria, BC
- Full-time
Lead contract administration through tender and construction: bid review, contractor coordination, progress payments, change orders, site reviews and project close-out.
Added 1 hour ago
O
Manager, Software Development
OpenText
Waterloo, ON
- Full-time
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 1 hour ago
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Senior Associate Management Consultant
Worley
Vancouver, BC
- Full-time
Lead and manage engineering team execution on major/large-scale projects, ensuring alignment with project objectives, safety, quality, cost, and schedule.
Added 1 hour ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 1 hour ago
M
Marketing Manager, Member Marketing & Growth
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Proficiency with Microsoft Office Suite (PowerPoint, Word, Excel, Teams) and project management tools (e.g., Workfront, Smartsheet).
Added 1 hour ago
NS
2627-215 - Business Analytics Developer (CL3) - Central Office
Nova Scotia Community College - NSCC
Halifax, NS
- Full-time
…stand-alone campus is led by a designated Principal and regional management team which supports NSCC's commitment to accessible, high-quality education across the…
Added 1 hour ago
LI
Product Manager
Lotus IT Solutions
Toronto, ON
- Contract
…Procurement, is seeking a Senior Product Manager to join their team in Toronto. In this role, the consultant will own the full product lifecycle - from vision and discovery through delivery…
Added 1 hour ago
SM
RQ11255 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
…them against various system components. Work with the Testing Lead, IT Lead of each project, and project team members throughout the analysis, design, development, implementation, and…
Added 1 hour ago
VD
Merchandising Planning and Project Analyst
Vast-Auto Distribution
Brampton, ON
- Full-time
Own the Category Management team's project calendar, ensuring all active projects have clear owners, timelines, milestones, and status updates.
Added 1 hour ago
SM
RQ11599 – Technology Architect – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…Windows Server environments. The successful candidate will lead infrastructure planning, database migrations and upgrades, middleware development and operations support, performance tuning,…
Added 1 hour ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Lead Client Communication: Run weekly client meetings, provide project updates, manage expectations, and confidently communicate solutions in a professional and proactive way.
Added 1 hour ago
TC
Senior Manager PA and DPM - 12 Months Contract- Express Scripts Canada
The Cigna Group
Mississauga, ON
- Full-time
Express Scripts Canada’s (ESC) Clinical Services team is responsible for the creation, enhancement and maintenance of ESC’s drug formularies, clinical programs and healthcare technology…

Air Canada

Digital Copywriter

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Digital Production is looking for a creative and experienced Digital Copywriter to own the development and delivery of customer-facing content across Air Canada promotional digital communications.

In this role, you will lead copy development for web and other digital touchpoints, translating complex business and promotional information into clear, concise and engaging customer messaging. You will be accountable for content quality from initial requirements through final delivery, ensuring every communication is customer focused, effective and consistent with Air Canada’s brand voice, accessibility standards and digital best practices.

You will manage multiple content assignments and serve as a trusted content partner to Marketing, designers, translation and other cross-functional teams. You will bring a clear point of view, recommend stronger content approaches and help shape communications that are relevant today and ready for more personalized digital experiences tomorrow.

Responsibilities

Own the end-to-end development, editing, proofreading and delivery of promotional content for web and other digital customer touchpoints.
Lead copy development for sales, product, route and destination launches, international campaigns and other promotional initiatives.
Take accountability for the clarity, accuracy, consistency and effectiveness of content across an assigned portfolio.
Translate complex business and promotional information into simple, meaningful and customer-focused messaging.
Adapt content for different audiences, markets, channels and customer needs while maintaining a consistent brand experience.
Manage multiple content assignments from initial requirements and stakeholder alignment through approvals and final delivery.
Serve as the content point of contact for partners, proactively identifying risks, resolving content questions and recommending better approaches.
Ensure content follows Air Canada’s brand voice, digital accessibility requirements, legal and regulatory direction, and digital writing best practices.
Apply search engine optimization best practices to relevant web content and improve content findability.
Collaborate closely with Marketing, designers, translation and other partner teams to shape and review customer-facing content.
Own or coordinate translation requirements and help maintain consistency across languages and markets.
Identify opportunities to improve content standards, workflows, governance and the overall effectiveness of digital communications.
Research industry benchmarks, customer expectations and evolving content practices to strengthen messaging direction and support future personalized experiences.
Advocate for customer needs and Air Canada’s brand voice throughout the content-development process.

Bachelor’s or other similar degree in writing, journalism, literature or a related field, and a minimum of 4 years of copywriting/editing experience in a digital environment (web, mobile, shopping channels and similar applications)
Excellent digital writing, editing and proofreading skills, with strong grammar, spelling and attention to detail.
Experience owning content development in digital environments such as web, mobile, e-commerce or email.
Ability to absorb complex information, exercise sound judgement and translate it into simple, customer-focused communications.
Ability to establish a clear content recommendation, explain the rationale and influence partners toward a stronger customer outcome.
Ability to adapt messaging for different audiences, markets and digital channels.
Knowledge of search engine optimization best practices and the ability to write content optimized for search.
Strong understanding of digital accessibility and accessible content-writing practices.
Strong understanding of customer-focused digital content and promotional communications.
Strong organizational and project-management skills, with the ability to manage multiple priorities, stakeholders and deadlines.
Strong collaboration and communication skills, with the confidence to ask questions, challenge unclear requirements and recommend solutions.
Ability to work independently, take initiative and remain accountable for outcomes while contributing to a cross-functional team.
Curiosity about personalization, automation and evolving digital customer experiences.

Experience with any of the following would be an asset:

Promotional or e-commerce copywriting.
Email marketing and lifecycle communications.
Multilingual or translated content.
Visual content, mock-ups and customer flows.
Workfront, Jira and Microsoft products.
The airline industry, Air Canada’s digital portfolio, or e-commerce and retail platforms.
What will make this person successful

We are looking for someone who takes ownership, makes thoughtful content decisions and follows work through to completion. You understand that great digital copy goes beyond writing well: it requires understanding the customer, the business objective, the channel, the context and the action we want the customer to take.

You are collaborative and practical, but you also bring a clear point of view. You are comfortable asking questions, resolving ambiguity and recommending a better direction when content can be simpler, more useful or more effective. You balance day-to-day delivery with a forward-looking mindset, helping Air Canada create communications that are increasingly consistent, relevant and personalized.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Digital Copywriter will lead the end-to-end development and delivery of customer-facing promotional content across various digital touchpoints. They will collaborate with cross-functional teams to ensure messaging is clear, consistent with brand voice, and optimized for accessibility and search engines.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 4 years of experience in digital copywriting or editing. Strong organizational skills, proficiency in digital writing best practices, and the ability to translate complex information into engaging customer messaging are required.

Skills

Copywriting
Editing
Proofreading
Digital content strategy
Search engine optimization
Project management
Stakeholder management
Digital accessibility
Marketing communications
E-commerce
Brand voice management
Content development
Cross-functional collaboration
Web content management
Customer-focused messaging

Visa sponsorship

Not detected in the job text

Keywords

Digital Copywriter
Content Development
Web Content
Mobile
E-commerce
SEO
Accessibility
Brand Voice
Marketing
Workfront
Jira
Microsoft Products
Email Marketing
Lifecycle Communications
Digital Strategy
Proofreading
Copy Editing
Customer Experience
Aviation
Promotional Content

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