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Added 1 hour ago
PB
Key Leader
Poppy Barley Inc.
Calgary, AB
- Part-time
…options, transparent production practices, and a top-tier customer experience both online and in-store, we’re redefining Canadian retail. Join our team of passionate, creative, and driven…
Added 1 hour ago
PL
Purchasing Manager-Acton Head office
Purity Life Health Products LP
Acton, ON
- $88,725 to $104,475 CAD / year
- Full-time
We are seeking a Purchasing Manager to lead and coach a team accountable for driving fill rate performance, achieving inventory budgets, and strong vendor execution across a diverse brand…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Calgary, AB
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Hamilton, ON
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Hamilton, ON
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Powell River, BC
- Full-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 1 hour ago
LC
Apparel Department Manager Part Time Day
Loblaw Companies Limited
Calgary, AB
- Part-time
- Previous management experience in retail or food services
Added 1 hour ago
CU
Senior Ecommerce Specialist
CHEIL USA
Mississauga, ON
- $65,000 to $75,000 CAD / year
Cheil Canada serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of…
Added 1 hour ago
JH
Assistant District Manager
Jackson Hewitt Tax Service Inc.
Vancouver, BC
- Full-time
…energetic and motivated Assistant District Manager (ADM) to help lead multiple tax office locations throughout the Greater Charlotte…
Added 1 hour ago
VD
Merchandising Planning and Project Analyst
Vast-Auto Distribution
Brampton, ON
- Full-time
2-3 years of experience in a project coordination, administrative, operations, or retail support role.
Added 1 hour ago
WR
Account Executive
WOW Recruitment
Toronto, ON
- $80,000 to $90,000 CAD / year
- Full-time
Working with some of the world’s biggest automotive and retail brands, this business sits at the intersection of technology, marketing, and creative operations, helping enterprise clients…
Added 2 hours ago
Merchandising Planning and Project Analyst
Vast auto Distribution
Brampton, ON
2-3 years of experience in a project coordination, administrative, operations, or retail support role.
Added 2 hours ago
A
Client Service Representative - Strathmore (12 Month Term)
ATB
Strathmore, AB
- Full-time
…truly thrive. Our Leader DNA model sets the standard for how we lead people, drive business performance, and shape a dynamic future. This is the place for purpose-driven individuals ready…
Added 2 hours ago
A
Everyday Banking Advisor - Calgary Stephen Avenue
ATB
Calgary, AB
- Full-time
1-3 years of relevant experience in the retail banking industry or a smiliar field.
Added 2 hours ago
S
Services Lead, Stores - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As a Services Lead, you will be supporting all departments on the sales floor within a specific Sephora location. Departments at a Sephora store include Skincare, Sephora Collection or…
Added 2 hours ago
S
Stage Experience Lead - Full Time
sephora.com
Grande Prairie, AB
- $20 to $23.55 CAD / hour
- Full-time
The Stage Experience Lead - Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty, Skincare, Fragrance & Haircare or…
Added 2 hours ago
S
District Asset Protection Manager
sephora.com
Remote, Canada
- Full-time
- Remote
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 2 hours ago
SC
store manager, Truro, New Glasgow, NS
Starbucks Coffee Company
New Glasgow, NS · Truro, NS
- $59,400 to $78,450 CAD / year
- Full-time
We will enable you, leveraging your retail experience, to autonomously:
Added 2 hours ago
SC
store manager, Halifax, NS
Starbucks Coffee Company
Halifax, NS
- $59,400 to $78,450 CAD / year
- Full-time
We will enable you, leveraging your retail experience, to autonomously:
Added 2 hours ago
HR
Specialist, Designated Beauty Advisor (DBA) - Chantecaille
Holt Renfrew
Vancouver, BC
- Full-time
Prior retail sales experience as a product specialist in a luxury environment preferred
Added 2 hours ago
Licensed Assistant Manager Winnipeg MB, LensCrafters
EssilorLuxottica Group
Winnipeg, MB
Previous experience in leadership position within retail & customer service industry
Added 2 hours ago
Licensed Assistant Manager Brampton, ON-LensCrafters
EssilorLuxottica Group
Brampton, ON
Previous experience in leadership position within retail & customer service industry
Added 3 hours ago
SR
Software Architect
Swim Recruiting
Vancouver, BC
- $100 to $115 CAD / hour
- Contract
…present options with clear tradeoffs to project leadership, lead architecture governance, and partner closely with engineers and product teams. You’ll also serve as a senior escalation…
Added 3 hours ago
WC
General Merchandise Assistant Manager
Walmart Canada
Drayton Valley, AB
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 3 hours ago
TC
Assistant Store Manager Marshalls York Major Village
TJX Canada – Winners, Marshalls, HomeSense
Vaughan, ON
- $48,592.5 to $68,029.5 CAD / year
- Full-time
Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.

Air Canada

Digital Copywriter

Dorval, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

Digital Production is looking for a creative and experienced Digital Copywriter to own the development and delivery of customer-facing content across Air Canada promotional digital communications.

In this role, you will lead copy development for web and other digital touchpoints, translating complex business and promotional information into clear, concise and engaging customer messaging. You will be accountable for content quality from initial requirements through final delivery, ensuring every communication is customer focused, effective and consistent with Air Canada’s brand voice, accessibility standards and digital best practices.

You will manage multiple content assignments and serve as a trusted content partner to Marketing, designers, translation and other cross-functional teams. You will bring a clear point of view, recommend stronger content approaches and help shape communications that are relevant today and ready for more personalized digital experiences tomorrow.

Responsibilities

Own the end-to-end development, editing, proofreading and delivery of promotional content for web and other digital customer touchpoints.
Lead copy development for sales, product, route and destination launches, international campaigns and other promotional initiatives.
Take accountability for the clarity, accuracy, consistency and effectiveness of content across an assigned portfolio.
Translate complex business and promotional information into simple, meaningful and customer-focused messaging.
Adapt content for different audiences, markets, channels and customer needs while maintaining a consistent brand experience.
Manage multiple content assignments from initial requirements and stakeholder alignment through approvals and final delivery.
Serve as the content point of contact for partners, proactively identifying risks, resolving content questions and recommending better approaches.
Ensure content follows Air Canada’s brand voice, digital accessibility requirements, legal and regulatory direction, and digital writing best practices.
Apply search engine optimization best practices to relevant web content and improve content findability.
Collaborate closely with Marketing, designers, translation and other partner teams to shape and review customer-facing content.
Own or coordinate translation requirements and help maintain consistency across languages and markets.
Identify opportunities to improve content standards, workflows, governance and the overall effectiveness of digital communications.
Research industry benchmarks, customer expectations and evolving content practices to strengthen messaging direction and support future personalized experiences.
Advocate for customer needs and Air Canada’s brand voice throughout the content-development process.

Bachelor’s or other similar degree in writing, journalism, literature or a related field, and a minimum of 4 years of copywriting/editing experience in a digital environment (web, mobile, shopping channels and similar applications)
Excellent digital writing, editing and proofreading skills, with strong grammar, spelling and attention to detail.
Experience owning content development in digital environments such as web, mobile, e-commerce or email.
Ability to absorb complex information, exercise sound judgement and translate it into simple, customer-focused communications.
Ability to establish a clear content recommendation, explain the rationale and influence partners toward a stronger customer outcome.
Ability to adapt messaging for different audiences, markets and digital channels.
Knowledge of search engine optimization best practices and the ability to write content optimized for search.
Strong understanding of digital accessibility and accessible content-writing practices.
Strong understanding of customer-focused digital content and promotional communications.
Strong organizational and project-management skills, with the ability to manage multiple priorities, stakeholders and deadlines.
Strong collaboration and communication skills, with the confidence to ask questions, challenge unclear requirements and recommend solutions.
Ability to work independently, take initiative and remain accountable for outcomes while contributing to a cross-functional team.
Curiosity about personalization, automation and evolving digital customer experiences.

Experience with any of the following would be an asset:

Promotional or e-commerce copywriting.
Email marketing and lifecycle communications.
Multilingual or translated content.
Visual content, mock-ups and customer flows.
Workfront, Jira and Microsoft products.
The airline industry, Air Canada’s digital portfolio, or e-commerce and retail platforms.
What will make this person successful

We are looking for someone who takes ownership, makes thoughtful content decisions and follows work through to completion. You understand that great digital copy goes beyond writing well: it requires understanding the customer, the business objective, the channel, the context and the action we want the customer to take.

You are collaborative and practical, but you also bring a clear point of view. You are comfortable asking questions, resolving ambiguity and recommending a better direction when content can be simpler, more useful or more effective. You balance day-to-day delivery with a forward-looking mindset, helping Air Canada create communications that are increasingly consistent, relevant and personalized.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Digital Copywriter will lead the end-to-end development and delivery of customer-facing promotional content across various digital touchpoints. They will collaborate with cross-functional teams to ensure messaging is clear, consistent with brand voice, and optimized for accessibility and search engines.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 4 years of experience in digital copywriting or editing. Strong organizational skills, proficiency in digital writing best practices, and the ability to translate complex information into engaging customer messaging are required.

Skills

Copywriting
Editing
Proofreading
Digital content strategy
Search engine optimization
Project management
Stakeholder management
Digital accessibility
Marketing communications
E-commerce
Brand voice management
Content development
Cross-functional collaboration
Web content management
Customer-focused messaging

Visa sponsorship

Not detected in the job text

Keywords

Digital Copywriter
Content Development
Web Content
Mobile
E-commerce
SEO
Accessibility
Brand Voice
Marketing
Workfront
Jira
Microsoft Products
Email Marketing
Lifecycle Communications
Digital Strategy
Proofreading
Copy Editing
Customer Experience
Aviation
Promotional Content

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