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Added 4 hours ago
GT
Terminal Officer (Term Opportunity - One Year)
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen…
Added 5 hours ago
TP
Terminal Officer (Term Opportunity - One Year)
Toronto Pearson International Airport
Toronto, ON
- Temporary
…prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen…
Added 21 hours ago
SS
OFA1 (Basic First Aid) Security Guard
Securiguard Services Ltd.
Port Moody, BC
- Part-time
As a Security Officer, you'll be the first point of contact for safety within the store, creating a welcoming environment for customers, staff, and visitors. You'll conduct regular patrols…
Added 1 day ago
SA
Operations Director
SAMSIC Assistance Canada Inc
Dorval, QC
- Full-time
The Operations Director is accountable for ensuring operational excellence, the highest standards of aviation safety and security, regulatory compliance, service quality, customer…
Added 2 days ago
Dash First Officer
The Talent Team at Perimeter Aviation
Winnipeg, MB · Thompson, MB · Timmins, ON · Mississauga, ON
Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin…
Added 2 days ago
SS
Security Officer (Temporary Full-Time) - Sherwood Park
Securiguard Services Ltd.
AB · Edmonton, AB
- Full-time
…fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada.…
Added 2 days ago
SS
Camp Security Officer - Full Time - Conklin
Securiguard Services Ltd.
AB · Edmonton, AB
- Full-time
…fifty years by being a leading-edge innovative security and safety solution provider. That is how it has become one of the largest and most trusted private security organizations in Canada.…
Added 2 days ago
Medevac Captain
The Talent Team at Perimeter Aviation
Winnipeg, MB
Established in 1960, Perimeter Aviation LP is a diversified company that is a subsidiary of the Exchange Income Corporation which has recently grown through the merger with Bearskin…
Added 2 days ago
AC
Global Security Representative
Air Canada
Dorval, QC
- Full-time
…our diverse and vibrant team at the leading edge of passenger…
Added 3 days ago
Bilingual Pre-Board Screening Officer
GardaWorld
Moncton, NB · Amherst, New
The Airport Needs You | Pre-Board Screening Officer | Moncton Airport (YQM) in Moncton
Added 3 days ago
AP
Citation XL First Officer
Air Partners Corp. / AircraftWorks Ltd.
AB · Calgary, Alberta
- Full-time
Air Partners is where private aviation, operational precision, safety, and thoughtful guest care come together to create seamless experiences from first inquiry to final arrival.
Added 4 days ago
T
AVP, Executive Protection
TD
Toronto, ON
- Full-time
…small team environment and will be responsible for ensuring the safety and security of designated individuals and assets. The ideal candidate will have a proven track record of successfully…
Added 4 days ago
I
Senior Vendor Management Consultant
ICAO
Montreal, QC
- Full-time
The International Civil Aviation Organization (ICAO) sets international Standards and Recommended Practices (SARPs) for aviation safety, air navigation, security and environmental…
Added 4 days ago
Air Attack Officer (Forestry Technician 4)
The Government of Nova Scotia
Shubenacadie, NS
Ensure compliance with aviation policies, safety standards, and operational guidelines.
Added 5 days ago
C
Emergency Response Specialist
Confidential
Toronto, ON
- Full-time
Strong fits: 911 dispatchers, air traffic controllers, aviation dispatchers and
Added 5 days ago
GT
Officer, Security Management Systems
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen…
Added 5 days ago
HJ
Helicopter Captain / First Officer (Air Ambulance Operations)
Helicopter Jobs
Halifax, NS
- Full-time
…industry, we have an exciting opportunity for a Captain and First Officer on the S76, in support of our Air Ambulance Operations in Halifax, Nova…
Added 5 days ago
HA
Safety Specialist
Harbour Air Ltd
Vancouver, BC
- Full-time
Apply Aviation Safety Officer (ASO) qualification standards from the CCAA to strengthen training design and delivery
Added 5 days ago
TP
Officer, Security Management Systems
Toronto Pearson International Airport
Toronto, ON
- Full-time
…prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen…
Added 5 days ago
A
First Officer (SIC) Falcon 7X
AvPosts
Richmond, BC
- Internship
…committed to delivering exceptional service, uncompromising safety standards, and unforgettable experiences to our valued customers. We are currently seeking a highly skilled and…
Added 6 days ago
SC
Officier de site à varennes du lundi au vendredi de 6h à 14h ASP OBLIGATOIRE
Securitas Canada
Varennes, QC
- Full-time
Securitas Aviation ensures the safety of passengers all over the world providing thorough security checks at airports in Canada
Added 6 days ago
SS
Campus Security Supervisor - Kelowna
Securiguard Services Ltd.
Kelowna, BC
- Full-time
Participate in health and safety activities including audits, toolbox talks, and hazard assessments
Added 7 days ago
IC
Technical and Programme Associate
International Civil Aviation Organization
Montreal, QC
- Full-time
The incumbent reports to Aviation Security Technical Officer from whom s/he seeks advice and guidance on assignments and provides support to the Chief of the Section and other staff within…
Added 7 days ago
C
Captain
Cargojet
Hamilton, ON
- Full-time
Responsible for the operation and safety of the aircraft and all persons on board during the flight;
Added 7 days ago
C
Captain
Cargojet
Hamilton, ON
- Full-time
Responsible for the operation and safety of the aircraft and all persons on board during the flight;

Air Canada

Global Security Representative

Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 3, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As a Global Security Representative in the Global Security Operations Centre (GSOC), the incumbent acts as first point of contact for Corporate Security within our 24/7 centralized operational support hub.

The incumbent will liaise with various internal and external stakeholders to fulfill our regulatory and organizational obligations with regards to passenger conduct, physical security, and operational support. During security incidents or emergency situations, they will play a key role in ensuring the flow of information both within the branch, company, and with external partners as required.

The position provides support of a specialized nature to both internal and external stakeholders directly related to how Government and internal watchlist processes impact travelers and manages a number of special category passenger procedures. The position is responsible for the sound management of operations related to access control, the monitoring of Air Canada’s facilities, and all aspects relating to the security of our infrastructures. The incumbent will monitor emergent situations and possible threats to Air Canada’s operations and assets, and the overall aviation security environment.

Responsibilities:

Act as first point of contact for Air Canada Corporate Security on a 24/7) basis. Ensure that all calls, emails, events, and incidents are consistently handled according to standard operating procedure (SOP). Assess potential or actual security threats to the operation or business based on incoming data and make decisions based on findings, ensuring that potential or actual impacts are understood and communicated appropriately.
Triage and manage inbound requests to the GSOC from stakeholders, employees, security guards, and other partners or external agencies in a timely and effective manner, while demonstrating a strong attention to detail and understanding of airline operations. Escalate incidents and events reported by employees, customers or security guards to the appropriate stakeholders. Ensure minimal inconvenience to passengers who are impacted by any watchlist or refusal to transport process.
Monitor access control systems and take actions in response to an alarm, breach, or malfunction. Monitor security systems to identify, investigate, and respond to adverse and irregular events following SOP (e.g., alarms, access control systems, intrusion detection systems). Regularly check the status of the security systems and manage the alarms manage all incidents (alarm management). Perform preventive checks of our sites using our various monitoring systems and site security teams.
As directed by the Director, Aviation Security & Regulatory Compliance and/or Global Security Team Supervisors, monitor for and identify threats, trends and incidents that could negatively impact the security of Air Canada personnel, facilities, operations, and reputation. Report on potential threats based on templates and SOP.
Analyze, process and forward requests from employees regarding access card requests, access modification, background checks and all other requests concerning the security of the company.
Identify system requirements and/or enhancements and participate in the development, including user acceptance testing.
Support Air Canada’s frontline employees with handling of security issues. Maintain all transmissions and correspondence from regulatory and enforcement bodies, and internal/external customers. Appropriately respond to security operations notifications and requests made by internal and external parties. Support the timely and accurate completion of business processes and procedures.
Ensure effective identification and action of passenger records to prevent or allow boarding of certain individuals in accordance with regulatory requirements and internal and external watchlist programs. Coordinate required processes for efficient and effective implementation of regulatory and preventative requirements.
Support the Aviation Security and Security Operations teams with investigations, inquiries, and reporting obligations. Coordinate information sharing, when permissible, with our partners. Assist clients and affiliates and provide guidance with regards to regulatory questions.
Assess immigration cases for acceptance and escort requirements, as per policy. With the assistance of the Partners, Security Operations, assess and authorize armed police officer travel and escort requests.
Utilize various communications systems to collect and log information. Create and complete accurate and detailed incident reports for incidents that are observed by the GSOC or reported to the GSOC. Maintain an accurate and detailed shift report. Work with representatives and Team Supervisors to ensure effective communication of events that occurred during shift and any ongoing events.
Participate in personal performance management and development activities, including cross training within own team.
Performs other administrative or operational support duties as assigned.
Actively participate in the continuous improvement of Corporate Security’s support to Air Canada, including identifying gaps, areas for improvement, or areas of success which can be utilized further.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest. Support and participate in process improvement opportunities.

Proficiency in MS Office
Knowledge of AC’s computerized reservation system, historical PNR, HRMS an asset
Call centre, operations centre, emergency response centre experience is an asset
Knowledge of Genetic Security Center systems is an asset
Excellent communication and interpersonal skills with a high degree of diplomacy, maturity and discretion
Excellent multitasker and able to make decisions quickly
Able to work with limited supervision
Strong sense of confidentiality
Sound judgment and time-management skills
Must be able to work shifts outside of regular business hours
Must be fully bilingual in both French and English
Strong written skills both French and English
Must be available to work flexible shifts 24/7 schedule coverage
Must be willing to support the team during occasional system outages and emergencies outside of business hours when required
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Bilingual (English and French)

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The Global Security Representative acts as the primary point of contact for Corporate Security within the 24/7 operations centre, managing security incidents and regulatory obligations. They are responsible for monitoring access control systems, assessing security threats, and coordinating information flow during emergencies.

Requirements

Candidates must be fully bilingual in English and French and possess excellent communication and decision-making skills. Experience in call centres, operations centres, or emergency response environments is considered an asset.

Skills

Security operations
Incident management
Access control
Aviation security
Regulatory compliance
Communication
Multitasking
Decision making
Crisis management
Surveillance
Bilingualism
Attention to detail
Reporting
Stakeholder management
MS Office

Visa sponsorship

Not detected in the job text

Keywords

GSOC
Aviation Security
Regulatory Compliance
Access Control
Incident Reporting
Watchlist Processes
Intrusion Detection Systems
Alarm Management
Corporate Security
Bilingual
Emergency Response
Stakeholder Liaison
Security Systems
Threat Assessment
MS Office
Genetic Security Center
Aviation
Physical Security
Operational Support

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