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Added 11 mins ago
Communications and Marketing Manager
PCL Construction
Montreal, QC
Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could…
Added 11 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
Support shipping and receiving of contaminated equipment, including packing/unpacking tools and compliance with radioactive shipping procedures.
Added 11 mins ago
AG
Senior Project Engineer
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
…stakeholders through solid financial performance, low-cost production growth, and a company-wide commitment to social responsibility and environmental stewardship. We currently operate…
Added 11 mins ago
AG
Senior Mine Engineer
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
…stakeholders through solid financial performance, low-cost production growth, and a company-wide commitment to social responsibility and environmental stewardship. We currently operate…
Added 11 mins ago
AG
Electrician (Red Seal Certified)
Alamos Gold Inc.
Dubreuilville, ON
- $43.6 to $67.32 CAD / hour
- Full-time
…stakeholders through solid financial performance, low-cost production growth, and a company-wide commitment to social responsibility and environmental stewardship. We currently operate…
Added 11 mins ago
A
Custom Application Architect
Accenture
Mississauga, ON
- Full-time
Troubleshoot production incidents including abends, data issues, and batch delays; participate in on-call support
Added 11 mins ago
AC
Operations Administrator
Aston Carter
Trail, BC
- $20 to $26 CAD / hour
- Contract
The Operations Administrator supports daily plant and office operations by compiling and maintaining accurate production and compliance reports, coordinating administrative and procurement…
Added 11 mins ago
AC
Senior Purchasing And Procurement Coordinator
Aston Carter
Burlington, ON
- $75,000 to $85,000 CAD / year
- Full-time
…timely, cost-effective, and compliant purchasing operations that support manufacturing and production…
Added 26 mins ago
HS
Data Warehouse System Engineer
Hyve Solutions
ON · Ontario, Canada
- Full-time
Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing…
Added 26 mins ago
HS
Site Reliability Engineer- EDI
Hyve Solutions
ON · Ontario, Canada
- $70,000 to $110,000 CAD / year
- Full-time
We are looking for a proactive and technically strong Site Reliability Engineer to support business-critical application platforms, EDI services, and production infrastructure across North…
Added 26 mins ago
C
Senior Automation Test Lead
Citi
Mississauga, ON
- Full-time
…responsible for establishing and implementing new or revised application systems and programs in coordination with the Technology Team. The overall objective of this role is to lead…
Added 26 mins ago
Q-
MONTREAL [HYBRIDE] - Observability Engineer (Dynatrace / Linux)
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…Montreal. You will own the monitoring stack that keeps critical production systems visible and healthy, working with international infrastructure and application…
Added 41 mins ago
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Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
Lead code reviews and troubleshoot complex application, database, integration, performance, and production issues.
Added 41 mins ago
K
Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
Troubleshoot application, database, integration, and production issues.
Added 41 mins ago
RP
Quality Assurance Manager – ISO 9001 & Quality Systems
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Calgary, AB
- Full-time
The ideal candidate combines deep ISO 9001 expertise, proven audit leadership and the ability to influence quality performance across production, engineering and supply chain operations.
Added 41 mins ago
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Production Control Student/Co-op- Winter 2027
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Halifax, NS
- Full-time
Building and maintaining production reports and dashboards to support planning, scheduling, and performance tracking.
Added 41 mins ago
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Junior Cybersecurity Intern, Winter 2027 (Co-op/Internship) - 4 Months
BMO
Toronto, ON · Sainte-Catherine, QC · FCP
- Full-time
…Security systems for BMO. Provides responsive customer service in support of cyber…
Added 56 mins ago
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Cloud Engineer
Irth
Canada
- Full-time
Monitor production systems and maintain effective alerting to support service availability and performance
Added 56 mins ago
CS
Program Manager
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- Full-time
Manage the annual CCPE cycle, from applicant inquiries and forms to organizing application packages and referee assessments.
Added 56 mins ago
CG
Taza - Communications Specialist
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Calgary, AB
- $90,000 to $110,000 CAD / year
- Full-time
…Experience. You will also direct agency and contractor partners, support a part-time coordinator where applicable, and produce polished content across media, web, social, community and…
Added 56 mins ago
VI
AWS DevOps & Cloud Security Engineer
Vielight Inc.
Toronto, ON
- Full-time
Backend Infrastructure: Support the deployment and operation of Python-based backend services, REST APIs, PostgreSQL databases, and asynchronous processing pipelines (Celery/RabbitMQ).
Added 56 mins ago
WT
Python Backend Engineer
Wissen Technology
Montreal, QC
- Full-time
Troubleshoot production issues and ensure application stability.
Added 56 mins ago
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Hiring - Application Support Analyst – Front Office Technology at Mississauga, ON(Hybrid)
Zodiac Solutions, Inc
Mississauga, ON
- Full-time
Experience in application support, production support, technology operations, or a similar L1/L2 support role.
Added 56 mins ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
Our client’s customers rely on them for dependable systems that support critical operational workflows, member services, education, and training. As they continue to scale, they are looking…
Added 56 mins ago
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Superviseur de production (quart de nuit) / Production Supervisor (Night Shift)
RTX
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Titre du poste: Superviseur de production (quart de nuit)

Air Canada

Identity and Access Management, Technical Analyst

Toronto, ON, Canada
Dorval, QC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 3 to 5 years of IT technology operations and support experience in a large enterprise environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The IAM Technical Analyst will work in a fast-paced, innovative environment at one of North America's top airlines. Air Canada's IAM systems are foundational to protecting the data and systems that allow customers to fly safely. Air Canada is making significant investments to enhance its Identity and Access Management (IAM) capabilities through increased process maturity and technology enablement.

The primary responsibility of the IAM Technical Analyst is to support and mature Air Canada's IAM solutions with a focus on Microsoft Entra ID, identity federation, and privileged access management. This role is responsible for ensuring reliable authentication services, seamless user access experiences, operational excellence, and the continuous improvement of enterprise identity and access solutions.

This position may be located in Montreal or Toronto.

Responsibilities:

Troubleshoot and resolve end-user incidents for Air Canada's IAM platforms, including identity data issues, provisioning failures, SSO authentication problems, MFA challenges, federation and token-related errors and privileged access issues.
Perform administration and operational support for IAM solutions, including access verification, application onboarding, policy management, enterprise application administration, privileged account lifecycle management, vault administration and operational health monitoring.
Support the integration of enterprise applications with Microsoft Entra ID and other identity providers using modern authentication standards such as SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM provisioning
Administer and support privileged access controls, including privileged account onboarding, credential vaulting, session management, password rotation, privileged access reviews, emergency access processes, and least-privilege enforcement.
Assist in the development, implementation, and continuous improvement of authentication and access management controls, including Conditional Access, MFA, passwordless authentication, risk-based access policies, and identity governance requirements.
Contribute to the ongoing improvement of IAM workflows, policies, and procedures to support regulatory requirements and industry best practices, including evidence-ready processes for audits, access reviews, and privileged access controls.
Coordinate and support delivery activities for IAM initiatives, including change impacts, testing coordination (SIT/UAT), training readiness, and documentation.
Build and maintain strong relationships with stakeholders, vendors, and external partners to ensure IAM solutions remain aligned with business priorities and operational realities, and that issues are driven to resolution efficiently.
Stay current on identity security trends and emerging capabilities within Microsoft Entra ID, CyberArk, PAM, authentication technologies, and Zero Trust security frameworks, proactively identifying opportunities to improve security posture, user experience, and operational efficiency.

A relevant university degree, technical certification, and/or equivalent experience commensurate with the role.
3 to 5 years of IT technology operations and support experience in a large enterprise environment.
4+ years of hands-on IAM support experience in production environments, including troubleshooting authentication flows, federation issues, privileged access controls, and identity security-related incidents.
Strong experience with Microsoft Entra ID and Idira (or equivalent Privileged Access Management platform) administration and troubleshooting.
Experience supporting hybrid identity components with Active Directory, Entra Connect, and cloud-based authentication services.
Strong working knowledge of modern authentication flows, Conditional Access fundamentals, MFA, Passwordless Authentication, and Identity Protection capabilities.
Knowledge of privileged account governance, credential vaulting, session monitoring, password rotation, just-in-time access, and least-privilege principles.
Understanding of authentication troubleshooting tools, sign-in logs, audit logs, token analysis, and identity security best practice.
Proficiency in scripting and automation for operational efficiency and troubleshooting, including PowerShell and Python.
Experience with Incident handling and ITIL process concepts and execution (Incident Management, Problem Management, and Change Management), including participation in change windows and CAB-aligned practices.
Excellent written and verbal communication skills, including the ability to communicate effectively with technical teams and business stakeholders, and to produce clear, actionable documentation (runbooks, SOPs, troubleshooting guides).
Strong analytical and problem-solving skills to identify, evaluate, and recommend options for IAM process and control improvements.
Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions, while maintaining attention to detail and operational discipline.
Ability to work cooperatively with others on a team and to establish and maintain effective business relationships.
Ability to handle multiple tasks in a fast-paced environment, prioritize effectively, and manage competing operational and delivery demands.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IAM Technical Analyst is responsible for supporting and maturing identity and access management solutions, including Microsoft Entra ID and privileged access management. They will troubleshoot end-user incidents, perform operational support, and ensure the integration of enterprise applications using modern authentication standards.

Requirements

Candidates must have 3 to 5 years of IT technology operations experience and at least 4 years of hands-on IAM support in production environments. A relevant university degree or technical certification is required, along with strong knowledge of identity security, authentication flows, and scripting.

Skills

Identity and Access Management
Microsoft Entra ID
Privileged Access Management
Identity Federation
SAML 2.0
OAuth 2.0
OpenID Connect
SCIM
PowerShell
Python
Active Directory
Conditional Access
MFA
CyberArk
Zero Trust
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Identity and Access Management
Microsoft Entra ID
Privileged Access Management
Identity Federation
SAML 2.0
OAuth 2.0
OpenID Connect
SCIM
PowerShell
Python
Active Directory
Conditional Access
MFA
CyberArk
Zero Trust
ITIL
Incident Management
Problem Management
Change Management
Authentication
Credential Vaulting
Session Management
Password Rotation
Least-privilege
Identity Governance
SIT
UAT
Runbooks
SOP
Security Posture

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