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AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Toronto, ON
- Full-time
…supporting the financial goals of the commercial insurance…
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Cyber Security Consultant
Infosys
Ottawa, ON
- Full-time
Infosys Public Services is seeking a Cyber Security Analyst. This position will interface with key stakeholders and apply technical proficiency across different stages of the Software…
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AC
Senior Actuarial Analyst, Large Accounts Pricing
Aviva Canada
Markham, ON
- Full-time
…supporting the financial goals of the commercial insurance…
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CO
IT Service Desk Analyst Job Details | Richmond Hill
City of Richmond Hill
Richmond Hill, ON
- Full-time
The IT Service Desk Analyst will provide first-line technical support to internal City and Library staff 5 days per week, working 8-hour shifts, Monday through Saturday, between 8 a.m. and…
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Technology Analyst - GenAI
Infosys
Mississauga, ON
- Full-time
…frameworks. This role is ideal for an engineer with strong technical depth, a passion for building AI-powered applications, and experience delivering production-grade GenAI solutions in a…
Added 30 mins ago
GO
Category Analyst (***Reposted***)
Government of Manitoba
Winnipeg, MB
- Full-time
The Department of Public Service Delivery is seeking qualified individuals to fill the Category Analyst positions within the Procurement and Supply Chain Division (PSCD) Division.
Added 1 hour ago
BC
Database Administrator (Senior Systems Analyst)
British Columbia Institute of Technology
Burnaby, BC
- $84,685 to $112,200 CAD / year
- Temporary
…full-time (1.0 FTE) Database Administrator (Senior Systems Analyst). As a member of our Solution Delivery team, the Database Administrator is responsible for ensuring that the Oracle…
Added 1 hour ago
ET
Senior Cybersecurity Analyst
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…program. You’ll also be the go-to security expert for IT and business partners across the…
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Quality Assurance (QA) Analyst
Raise
Burnaby, BC
- Full-time
Quality Assurance (QA) Analyst in this role will establish, mature, and sustain a formal QA function for Power BI reports, dashboards, data models, and related analytics products supporting…
Added 1 hour ago
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Senior Business Analyst, Strategy and Process Improvement
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 1 hour ago
NA
Senior Business Analyst, Strategy and Process Improvement
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The Senior Business Analyst is a generalist enterprise practitioner who helps NAIT translate strategy into measurable improvements in services, processes, operating models, and…
Added 1 hour ago
Service Support Analyst
PBS Systems
Calgary, AB · Milton, ON
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
Added 1 hour ago
Service Support Analyst
PBS Systems
Calgary, AB
“PBS is the fastest growing “All Inclusive Business Platform” vendor in North America and we’ve only just begun! “
Added 1 hour ago
AE
Regional Cybersecurity Analyst
Agnico Eagle Mines Limited
Timmins, ON
- Full-time
…role where creative thinking, interpersonal skills, and broad technical expertise is required. You will have technical ownership for IT and OT Cybersecurity that span across the entire…
Added 1 hour ago
PG
Business Analyst
Pacer Group
Calgary, AB
- $50 to $53 CAD / hour
- Contract
Ability to act as a liaison between business, cybersecurity, operations, and technical teams.
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Business Analyst
Raise
Calgary, AB
- Full-time
Raise is currently hiring a Business Analyst on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader.…
Added 1 hour ago
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Analyst, Buyer
SaskPower
Regina, SK
- Full-time
The employee in this classification is responsible to assist in the technical and analytical support of departmental and project initiatives, functional testing and documenting business…
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KR
Senior Business Analyst - Payments
KTek Resourcing
Toronto, ON
- Full-time
Job Title: Senior Business Analyst – Payments
Added 1 hour ago
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EDI Developer
Insight Global
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Partner with business and technical teams to troubleshoot ERP, EDI, and transaction data-flow issues
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Salesforce Functional Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Serve as a trusted technical advisor to delivery teams, helping accelerate business value while protecting platform integrity.
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Data Governance Analyst
Benchmark Recruitment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Contract
Reporting functionally to the Manager, Data Governance, the successful candidate will work closely with business and technical stakeholders to support prioritized data governance…
Added 1 hour ago
MO
IT Support Analyst - Contract
Martin-Brower of Canada Co.
New Westminster, BC
- $72,000 to $87,000 CAD / year
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 1 hour ago
MB
IT Support Analyst
Martin Brower UK and Ireland
New Westminster, BC
- Contract
The IT Support Analyst will provide Level 2 and Level 3 support for business applications and devices. This position is accountable for resolving complex computing, networking, and…
Added 1 hour ago
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Regular Java Developer
Luxoft
Mississauga, ON
- Full-time
…the candidate will be responsible for developing & deploying technical solution following engineering excellence standards. A potential candidate will need to understand system and…
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Site Technologies Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Reporting to the Senior Manager , Network and Site Technologies, the Site Technologies Analyst is responsible for supporting, maintaining, and deploying site-based technology solutions…

Air Canada

Identity and Access Management, Technical Analyst

Toronto, ON, Canada
Dorval, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 3 to 5 years of IT technology operations and support experience in a large enterprise environment.
Posting language: English
Posted: Nov 2, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

The IAM Technical Analyst will work in a fast-paced, innovative environment at one of North America's top airlines. Air Canada's IAM systems are foundational to protecting the data and systems that allow customers to fly safely. Air Canada is making significant investments to enhance its Identity and Access Management (IAM) capabilities through increased process maturity and technology enablement.

The primary responsibility of the IAM Technical Analyst is to support and mature Air Canada's IAM solutions with a focus on Microsoft Entra ID, identity federation, and privileged access management. This role is responsible for ensuring reliable authentication services, seamless user access experiences, operational excellence, and the continuous improvement of enterprise identity and access solutions.

This position may be located in Montreal or Toronto.

Responsibilities:

Troubleshoot and resolve end-user incidents for Air Canada's IAM platforms, including identity data issues, provisioning failures, SSO authentication problems, MFA challenges, federation and token-related errors and privileged access issues.
Perform administration and operational support for IAM solutions, including access verification, application onboarding, policy management, enterprise application administration, privileged account lifecycle management, vault administration and operational health monitoring.
Support the integration of enterprise applications with Microsoft Entra ID and other identity providers using modern authentication standards such as SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), and SCIM provisioning
Administer and support privileged access controls, including privileged account onboarding, credential vaulting, session management, password rotation, privileged access reviews, emergency access processes, and least-privilege enforcement.
Assist in the development, implementation, and continuous improvement of authentication and access management controls, including Conditional Access, MFA, passwordless authentication, risk-based access policies, and identity governance requirements.
Contribute to the ongoing improvement of IAM workflows, policies, and procedures to support regulatory requirements and industry best practices, including evidence-ready processes for audits, access reviews, and privileged access controls.
Coordinate and support delivery activities for IAM initiatives, including change impacts, testing coordination (SIT/UAT), training readiness, and documentation.
Build and maintain strong relationships with stakeholders, vendors, and external partners to ensure IAM solutions remain aligned with business priorities and operational realities, and that issues are driven to resolution efficiently.
Stay current on identity security trends and emerging capabilities within Microsoft Entra ID, CyberArk, PAM, authentication technologies, and Zero Trust security frameworks, proactively identifying opportunities to improve security posture, user experience, and operational efficiency.

A relevant university degree, technical certification, and/or equivalent experience commensurate with the role.
3 to 5 years of IT technology operations and support experience in a large enterprise environment.
4+ years of hands-on IAM support experience in production environments, including troubleshooting authentication flows, federation issues, privileged access controls, and identity security-related incidents.
Strong experience with Microsoft Entra ID and Idira (or equivalent Privileged Access Management platform) administration and troubleshooting.
Experience supporting hybrid identity components with Active Directory, Entra Connect, and cloud-based authentication services.
Strong working knowledge of modern authentication flows, Conditional Access fundamentals, MFA, Passwordless Authentication, and Identity Protection capabilities.
Knowledge of privileged account governance, credential vaulting, session monitoring, password rotation, just-in-time access, and least-privilege principles.
Understanding of authentication troubleshooting tools, sign-in logs, audit logs, token analysis, and identity security best practice.
Proficiency in scripting and automation for operational efficiency and troubleshooting, including PowerShell and Python.
Experience with Incident handling and ITIL process concepts and execution (Incident Management, Problem Management, and Change Management), including participation in change windows and CAB-aligned practices.
Excellent written and verbal communication skills, including the ability to communicate effectively with technical teams and business stakeholders, and to produce clear, actionable documentation (runbooks, SOPs, troubleshooting guides).
Strong analytical and problem-solving skills to identify, evaluate, and recommend options for IAM process and control improvements.
Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions, while maintaining attention to detail and operational discipline.
Ability to work cooperatively with others on a team and to establish and maintain effective business relationships.
Ability to handle multiple tasks in a fast-paced environment, prioritize effectively, and manage competing operational and delivery demands.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

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More about this job

Responsibilities

The IAM Technical Analyst is responsible for supporting and maturing identity and access management solutions, including Microsoft Entra ID and privileged access management. They will troubleshoot end-user incidents, perform operational support, and ensure the integration of enterprise applications using modern authentication standards.

Requirements

Candidates must have 3 to 5 years of IT technology operations experience and at least 4 years of hands-on IAM support in production environments. A relevant university degree or technical certification is required, along with strong knowledge of identity security, authentication flows, and scripting.

Skills

Identity and Access Management
Microsoft Entra ID
Privileged Access Management
Identity Federation
SAML 2.0
OAuth 2.0
OpenID Connect
SCIM
PowerShell
Python
Active Directory
Conditional Access
MFA
CyberArk
Zero Trust
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Identity and Access Management
Microsoft Entra ID
Privileged Access Management
Identity Federation
SAML 2.0
OAuth 2.0
OpenID Connect
SCIM
PowerShell
Python
Active Directory
Conditional Access
MFA
CyberArk
Zero Trust
ITIL
Incident Management
Problem Management
Change Management
Authentication
Credential Vaulting
Session Management
Password Rotation
Least-privilege
Identity Governance
SIT
UAT
Runbooks
SOP
Security Posture

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