Maintenance Operations Controller
- Toronto, ON, Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
We are seeking enthusiastic detail-oriented individuals to fill a vacancy which exists for a Maintenance Operations Controller.
Reporting to the Shift Manager, the Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).
Responsibilities
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
We are seeking enthusiastic detail-oriented individuals to fill a vacancy which exists for a Maintenance Operations Controller.
Reporting to the Shift Manager, the Maintenance Operations Controller is responsible for all aspects related to the technical Dispatch of Air Canada aircraft in compliance with the MCM (Maintenance Control Manual).
Responsibilities
- Guides and directs Air Canada, contracted maintenance repair organizations (MRO’s), and flight crews to ensure compliance with AC maintenance requirements, maximum serviceability of aircraft, on time performance and aircraft utilization in accordance with the AC Control Manual
- Manage the technical dispatch of all AC and customer aircraft in conformance with applicable standards of Airworthiness.
- Coordinate necessary day of flight maintenance activities at line stations and providing technical assistance, including trouble shooting instructions for the rectification of defects (including the managing of repeat defects).
- Act as the focal point of contact for all Line Maintenance activities on around-the-clock basis including irregular (IROPS) and emergency operations.
- Communicate any aircraft operational restrictions to Flight Dispatch and Systems Operations Control (SOC).
- Be responsible for the control of all MELs affected on the fleet.
- Continuously update the Shift Manager and Senior Maintenance Controllers (as needed) on the operational status of the fleet.
- Stay current with all technical and regulatory training required to function in the assigned role.
- Possess an A.M.E. M2 or E License or equivalent.
- 1-3 years of experience in Maintenance Operations Control with ACA or Company Certification Authority.
- Proven knowledge of programs/agencies (Maintenance Control Manual, Transport Canada, FAA).
- Willingness to work shifts and at times extended hours.
- Demonstrate strong interpersonal skills and ability for teamwork.
- Strong analytical and problem-solving skills.
- Excellent English communication skills both (oral & written).
- Ability to deal effectively with internal/external customers.
- Demonstrate leadership skills.
- Sound judgment and strong sense of initiative in taking appropriate actions.
- Ability to provide direction and clear instructions on technical matters.
- Ability to work with minimum supervision.
- External or internal management development.
- Computer skills (Word, E-Mail, Excel, Windows).
- Shift work is a requirement for this position.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Candidates must be eligible to work in the country of interest at the time any offer of employment is made and are responsible for obtaining any required work permits, visas, or other authorizations necessary for employment. Prior to their start date, candidates will also need to provide proof of their eligibility to work in the country of interest.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
More about this job
Responsibilities
Coordinate the technical dispatch and maintenance of Air Canada and customer aircraft, ensuring airworthiness, compliance with maintenance requirements, and operational readiness. Serve as the around-the-clock contact for line maintenance, manage MELs and operational restrictions, and provide technical guidance during routine and irregular operations.
Requirements
Requires an AME M2 or E license, or equivalent, and 1–3 years of Maintenance Operations Control experience with ACA or Company Certification Authority. Candidates need knowledge of maintenance and aviation regulatory programs, strong communication, analytical, teamwork, and leadership skills, and must be willing to work shifts and extended hours.
Skills
- Aircraft Technical Dispatch
- Aircraft Maintenance Control
- Airworthiness Compliance
- Line Maintenance Coordination
- Troubleshooting
- Defect Rectification
- MEL Management
- Regulatory Compliance
- Analytical Problem-Solving
- Interpersonal Communication
- Teamwork
- Leadership
- Technical Direction
- Sound Judgment
- Customer Relations
- Microsoft Word
Visa sponsorship
Not detected in the job text
Categories
- Transportation
- Engineering
- Trades
- Management & Leadership
Keywords
- Aircraft Technical Dispatch
- Aircraft Maintenance
- Maintenance Control Manual
- Airworthiness
- Line Maintenance
- Maintenance Repair Organizations
- Flight Crew Coordination
- Aircraft Utilization
- On-Time Performance
- Troubleshooting
- Defect Rectification
- Repeat Defects
- Irregular Operations
- Emergency Operations
- Minimum Equipment List
- MEL
- Flight Dispatch
- Systems Operations Control
- Transport Canada
- Federal Aviation Administration
- AME M2 License
- AME E License
- Company Certification Authority
- Microsoft Word
- Microsoft Excel
- Windows
- Shift Work