Find work in Canada.

512,789 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 2 hours ago
BW
Respiratory Therapy Educator, NICU Leadership - BC Women’s Hospital & Health Centre
BC Women's Hospital and Health Centre
Vancouver, BC
- Full-time
…RT Educator, NICU/PICU is a knowledge translator and change agent who is accountable for promoting excellence in clinical practice and quality patient care. Supports and participates in…
Added 3 hours ago
FC
Ops Agent Admin
FedEx Canada
SK · Corman Park, SK
- Part-time
Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees.…
Added 4 hours ago
MB
Sr Business Applications Developer
Maison Birks
Montreal, QC
- Full-time
…Microsoft technologies. You’ll partner with e-commerce, marketing, operations, data, quality assurance, and business teams to turn needs into secure, reliable, scalable…
Added 5 hours ago
IG
Purchasing Assistant
INTER-CONTINENTAL GEAR & BRAKE (USA) INC.
Mississauga, ON
- Full-time
…values reliability, quality, and attention to detail in all operations. The company offers opportunities to contribute to efficient supply chain and purchasing activities that support its…
Added 5 hours ago
UO
Admissions Coordinator
University of Waterloo
Waterloo, ON · Ira G. Needles Hall
- Full-time
…everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The…
Added 8 hours ago
E
Talent Acquisition Intern
Ericsson
Ottawa, ON
- Full-time
…experience for candidates and hiring teams. In this role, you’ll support recruitment for full-time positions and Early Career opportunities, including co-op and intern hiring. You’ll gain…
Added 9 hours ago
RS
Le Représentant des Ventes en Location/Rental Sales Associate
Ryder System, Inc.
Montreal, QC
- Full-time
Le Représentant des Ventes en Location agira en tant qu'agent de ventes de première ligne pour la location de véhicules au crédit-bailactuel de l’entreprise, pour les comptes commerciaux de…
Added 10 hours ago
CH
Registered Pharmacy Technician, (Validation) Toronto, ON
Custom Health
Mississauga, ON
- Full-time
…adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home…
Added 10 hours ago
VC
Underwriting Assistant (Fixed-Term, 12 Months))
Victor Canada
Canada
- Temporary
Experience in an administrative, operations, or support role, ideally within insurance, financial services, or a similarly regulated environment; alternatively, recent college graduates are…
Added 10 hours ago
AI
Business System Analyst - D365
American Iron & Metal (AIM)
Montreal, QC
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…
Added 10 hours ago
AG
Ground Ramp Lead
Alliance Ground International
Richmond, BC · YVR Airport
- Part-time
As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground support services.
Added 11 hours ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
Guest Service Agent - New Lodge Opening Near Chapleau, ON
Added 11 hours ago
A-
Registry Agent - Navigation Centre (Salvation Army Centre of Hope)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
As a Navigation Centre Registry Agent, you’ll help people access essential services, including applying for identification and Alberta Health Care cards. You’ll explain processes clearly,…
Added 13 hours ago
PC
Global Sales Incentive Plan Analyst
Pursuit Collection
Banff, AB · Calgary, AB · CAN - Banff Office (Support Services)
- Full-time
Support the Sales Operation & Global Partner Operations team with related ad hoc projects and tasks outside of regular incentive responsibilities, as business needs arise
Added 13 hours ago
Customer Care Centre Agent - Winter 2026/27
Sunshine Village Corporation
Calgary, AB
The Customer Care Centre Agent is in a visible role, handling all inbound calls to the Calgary Snow Central Office and main line of the Resort. The Agent facilitates pass and product sales,…
Added 13 hours ago
C
DevOps Consultant, Application Development
CIBC
Toronto, ON
- Full-time
…Group), Capital Markets Technology to provide guidance and support to the project related and regression test related environment teams to help successfully deliver projects on time and…
Added 13 hours ago
R
Senior Analytics Advisor
RigUp
Calgary, AB
- Full-time
…senior technical authority, this individual will bridge pipeline operations, advanced analytics, and AI-enabled decision support. The role leverages modern enterprise platforms (notably…
Added 13 hours ago
S
Senior Software Engineering Manager
symplistic.ai
Woodbridge, ON
- $150,000 CAD / year
- Full-time
Working with our VP of Engineering and leadership, you'll set technical direction, prioritize delivery, support enterprise deployments, and improve performance, reliability, security,…
Added 14 hours ago
RB
Senior Director, AI Architecture
Royal Bank of Canada
Toronto, ON
- Full-time
This leader sets one standard way to build, secure and run AI across RBC Technology & Operations. They own the reference architecture for retrieval-augmented generation (RAG), AI agents,…
Added 14 hours ago
Customer Experience Lead
Laura Canada
Calgary, AB
Reports to: Store Manager Department: Operations
Added 14 hours ago
PC
Finance Managed Services Senior Associate
PwC Canada
Calgary, AB
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 15 hours ago
D
Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins
Sainte-Thérèse, QC · Caisse Desjardins Thérèse-De Blainville
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
Added 15 hours ago
R
Senior Director, AI Architecture
RBC
Toronto, ON
- Full-time
This leader sets one standard way to build, secure and run AI across RBC Technology & Operations. They own the reference architecture for retrieval-augmented generation (RAG), AI agents,…
Added 15 hours ago
P
Finance Managed Services Senior Associate
PwC
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their…
Added 15 hours ago
AI
Business System Analyst - D365
American Iron and Metal
Montreal, QC
- Full-time
…to the dedication of our employees and the ongoing trust and support of our…

Air Canada

Operations Manager - Airside - In Anticipation

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

As an Operations Manager – Airside, you will play an important leadership role in our ambition to become a top ten global airline, by leading safe and efficient day-of operations. Depending on your specific focus, you will either be accountable for ramp and airside operations or oversee baggage handling. In both cases, you will ensure adherence to safety and security standards, efficient workflows, and On-Time Performance “OTP” standards, all while continuously enhancing the customer experience.

You will be responsible for creating a safe, positive, and accountable environment where your leadership empowers our unionized team members to excel. Through empathetic leadership and a focus on developing and trusting your team, you will enable them to exceed customer expectations and uphold our glowing-hearted hospitality.

Responsibilities:

Accountable to lead complex daily Airport operations with care and class in assigned area, ensuring smooth and efficient functioning;
Lead and oversee daily ramp operations, ensuring safe and efficient handling of aircraft, baggage, and ground support equipment while adhering to all safety protocols and regulations;
Responsible for the planning of baggage assignment, employee deployment, and monitoring overall baggage loading compliance;
Lead and oversee domestic and international baggage arrivals hall, including the handling of passengers’ feedback;
Ensure adherence to daily safety protocols and Standard Operating Procedures “SOPs”, promoting a “safety first, always” culture;
Represent the Air Canada brand and company vision for customer service excellence, reflecting our commitment to glowing-hearted hospitality and representing our country with pride;
Collaboratively lead and supervise a unionized workforce, encouraging employees to be accountable for their actions while adhering to Collective agreements;
Play an influential role in nurturing a sense of ownership across the workforce, empowering employees to use their judgement and experience to "do the right thing" when necessary;
Engage in regular feedback sessions with team members to enhance team collaboration and foster a "win as one" mindset;
Collaborate with other operational managers to mitigate performance issues, including identifying developmental needs and managing underperformance through coaching, counseling, and disciplinary measures;
Conduct audits to ensure consistent adherence to safety, SOPs, and service standards, identifying root causes of vulnerabilities and implementing effective corrective measures;
Support and enhance the safety culture by promoting safety in all operations, encouraging proactive reporting, and promptly managing incidents through the corporate Safety Management System reports housed in the Aviation Quality Database;
Monitor and ensure On-Time Performance “OTP” by overseeing operational processes and procedures, and collaborating with team members to address and resolve delays or issues, while upholding our safety-first culture;
Address and resolve operational disruptions, emergencies, and customer concerns promptly;
Collaborate day-of with other departments/teams at all times to “win as one” and improve collective performance;
Monitor and manage airside equipment, ensuring proper maintenance and availability;
Conduct investigations at the scene of an incident, ensuring thorough, timely, and accurate reporting;
Ensure a high quality and safe level of customer service, especially in case of irregular Operations (delays, cancellations, Denied Boarding Cases, etc.) adhering to any applicable country Law(s), Canadian Law and internal policies and procedures;
Assist in handling any customer service-related inquiries and resolving issues in a timely manner, especially during Irregular Operations;
Coordinate ad-hoc daily activities with local Station Handling Agent when needed (especially during IRROPS).
Cooperate with other departments and suppliers on an ongoing basis to meet service and operational requirements;
Frequently walk long distances, with occasional lifting or moving of equipment and materials; operate airside vehicles under varied conditions when required.
Adapt to new concepts, technology and processes as the industry evolves, embracing change and leading by example.
Participate in emergency response trainings;
Communicate in a fast-paced environment through internal chats, phone, radio, and e-mails;
Responsible for briefing and implementing new SOPs with the unionized team members;
Responsible to stay current with all annual recurrent trainings;
Be prepared to work in different areas of the airport as required, demonstrating flexibility and adaptability to meet changing operational needs.

Possess at least a post-secondary diploma or the equivalent operation experience;
Possess at least two (2) years in a leadership role or the equivalent operation experience;
Strong leadership and team management skills, with the ability to inspire, coach and empower employees;
Managerial Courage to make difficult decisions to ensure operational integrity, safety, and an on-time performance “OTP”;
Excellent communication skills, both verbal and written, to effectively interact with team members, customers and other stakeholders;
Strong interpersonal skills (organizational, team oriented & focused);
Independent time management skills;
Customer service orientation, with a commitment to delivering high-quality service;
Ability to work in a 24-hour airport operation, including shift work, weekends, and holidays;
Possess a valid Class G or Class 5 driver’s license in the province of employment;
Ability to successfully obtain and maintain a Restricted Area Identity Card “RAIC” and an Airside Vehicle Operator’s Permit “AVOP”;
Ability to successfully obtain and maintain a Restricted Operator Certificate “ROC” (for radiocommunications in Canada) issued by Industry Canada;
Exhibit dynamic situational responsiveness, efficiently adapting to unpredictable changes in tasks throughout the day in a fast-paced environment;
Problem-solving and decision-making abilities, especially in high-pressure situations;
Ability to walk long distances frequently, lift at least 50 pounds, and drive airside vehicles under varied conditions;
Ability to adapt to new technology and to share that knowledge;
Strong understanding of airport operations and airside operations;
Experience working with unionized workforces and understanding of collective agreements, an asset;
Knowledge of safety protocols and Standard Operating Procedures “SOPs”, an asset;
Knowledge working with unionized workgroups, an asset;
Proficiency in MS Office Suite and familiarity with various aviation systems and programs, an asset.
Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.

Conditions of Employment:

Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Diversity and Inclusion

Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.

Apply About employer

More about this job

Responsibilities

The Operations Manager is responsible for leading safe and efficient daily airside and baggage operations while ensuring adherence to safety protocols and SOPs. They will supervise a unionized workforce, manage operational disruptions, and foster a culture of safety and customer service excellence.

Requirements

Candidates must possess at least a post-secondary diploma and two years of leadership experience, preferably in an airport environment. The role requires the ability to obtain security clearances like RAIC and AVOP, along with a valid driver's license and the flexibility to work shift work in a 24-hour operation.

Skills

Leadership
Team Management
Airport Operations
Airside Operations
Baggage Handling
Safety Protocols
Standard Operating Procedures
On-Time Performance
Crisis Management
Communication
Problem-solving
Decision-making
Customer Service
Unionized Workforce Management
Operational Planning
Incident Investigation

Visa sponsorship

Not detected in the job text

Keywords

Airside Operations
Ramp Operations
Baggage Handling
On-Time Performance
OTP
SOPs
Safety Management System
RAIC
AVOP
ROC
Unionized Workforce
Collective Agreements
Airport Management
Ground Support Equipment
Irregular Operations
Customer Service
Leadership
Incident Investigation
Operational Integrity
Aviation Quality Database
Shift Work
Emergency Response
MS Office Suite
Situational Responsiveness
Coaching
Counseling
Audits
Performance Management
Aviation
Logistics

Report this job